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Cannot connect to the Internet in an old HP 530 laptop, Linux Mint


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#1 kmph

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Posted 13 June 2016 - 10:20 AM

Since the laptop's HDD is broken, and the installed OS is the old WinXP anyway, I tried using the laptop with a Linux Mint 17.3 32bit Cinnamon LiveUSB before purchasing a new HDD.

There are a few issues, and one of them is my inability to connect to the Internet through the build-in Ethernet socket or through the build-in Wi-Fi.

If I try to plug Ethernet in, Cinnamon informs me that it is connecting to the internet, and then that it goes offline, and so on in a loop. I tried looking at /var/log/syslog and here are the messages that seem important:

Jun 13 14:24:47 mint kernel: [18952.004170] e100 (...) eth0: NIC Link is Up 100 Mbps Full Duplex
Jun 13 14:24:47 mint NetworkManager[1352]: <info> (eth0): carrier now ON (device state 20)
Jun 13 14:24:47 mint NetworkManager[1352]: <info> (eth0): device state change: unavailable -> disconnected (reason 'carrier-changed') [20 30 40]
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Auto-activating connection 'Wired connection 1'.
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) starting connection 'Wired connection 1'
Jun 13 14:24:47 mint NetworkManager[1352]: <info> (eth0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Jun 13 14:24:47 mint NetworkManager[1352]: <info> NetworkManager state is now CONNECTING
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 1 of 5 (Device Prepare) scheduled...
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 1 of 5 (Device Prepare) started...
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 2 of 5 (Device Configure) scheduled...
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 1 of 5 (Device Prepare) complete.
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 2 of 5 (Device Configure) starting...
Jun 13 14:24:47 mint NetworkManager[1352]: <info> (eth0): device state change: prepare -> config (reason 'none') [40 50 0]
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 2 of 5 (Device Configure) successful.
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 3 of 5 (IP Configure Start) scheduled.
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 2 of 5 (Device Configure) complete.
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 3 of 5 (IP Configure Start) started...
Jun 13 14:24:47 mint NetworkManager[1352]: <info> (eth0): device state change: config -> ip-config (reason 'none') [50 70 0]
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Beginning DHCPv4 transaction (timeout in 45 seconds)
Jun 13 14:24:47 mint NetworkManager[1352]: <info> dhclient started with pid 4696
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Beginning IP6 addrconf.
Jun 13 14:24:47 mint NetworkManager[1352]: <info> Activation (eth0) Stage 3 of 5 (IP Configure Start) complete.
Jun 13 14:24:47 mint dhclient: Internet Systems Consortium DHCP Client 4.2.4
Jun 13 14:24:47 mint dhclient: Copyright 2004-2012 Internet Systems Consortium.
Jun 13 14:24:47 mint dhclient: All rights reserved.
Jun 13 14:24:47 mint dhclient: For info, please visit https://www.isc.org/software/dhcp/
Jun 13 14:24:47 mint dhclient: 
Jun 13 14:24:48 mint dhclient: Listening on LPF/eth0/(...)
Jun 13 14:24:48 mint NetworkManager[1352]: <info> (eth0): DHCPv4 state changed nbi -> preinit
Jun 13 14:24:48 mint dhclient: Sending on   LPF/eth0/(...)
Jun 13 14:24:48 mint dhclient: Sending on   Socket/fallback
Jun 13 14:24:48 mint dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 3 (xid=0xe8005a0b)
Jun 13 14:24:51 mint dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 5 (xid=0xe8005a0b)
Jun 13 14:24:56 mint dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 5 (xid=0xe8005a0b)
Jun 13 14:25:01 mint dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 8 (xid=0xe8005a0b)
Jun 13 14:25:07 mint NetworkManager[1352]: <info> (eth0): IP6 addrconf timed out or failed.
Jun 13 14:25:07 mint NetworkManager[1352]: <info> Activation (eth0) Stage 4 of 5 (IPv6 Configure Timeout) scheduled...
Jun 13 14:25:07 mint NetworkManager[1352]: <info> Activation (eth0) Stage 4 of 5 (IPv6 Configure Timeout) started...
Jun 13 14:25:07 mint NetworkManager[1352]: <info> Activation (eth0) Stage 4 of 5 (IPv6 Configure Timeout) complete.
Jun 13 14:25:09 mint dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 8 (xid=0xe8005a0b)
Jun 13 14:25:17 mint dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 13 (xid=0xe8005a0b)
Jun 13 14:25:30 mint dhclient: DHCPDISCOVER on eth0 to 255.255.255.255 port 67 interval 16 (xid=0xe8005a0b)
Jun 13 14:25:32 mint NetworkManager[1352]: <warn> (eth0): DHCPv4 request timed out.
Jun 13 14:25:32 mint NetworkManager[1352]: <info> (eth0): canceled DHCP transaction, DHCP client pid 4696
Jun 13 14:25:32 mint NetworkManager[1352]: <info> Activation (eth0) Stage 4 of 5 (IPv4 Configure Timeout) scheduled...
Jun 13 14:25:32 mint NetworkManager[1352]: <info> Activation (eth0) Stage 4 of 5 (IPv4 Configure Timeout) started...
Jun 13 14:25:32 mint NetworkManager[1352]: <info> (eth0): device state change: ip-config -> failed (reason 'ip-config-unavailable') [70 120 5]
Jun 13 14:25:32 mint NetworkManager[1352]: <info> NetworkManager state is now DISCONNECTED
Jun 13 14:25:32 mint NetworkManager[1352]: <warn> Activation (eth0) failed for connection 'Wired connection 1'
Jun 13 14:25:32 mint NetworkManager[1352]: <info> Activation (eth0) Stage 4 of 5 (IPv4 Configure Timeout) complete.
Jun 13 14:25:32 mint NetworkManager[1352]: <info> (eth0): device state change: failed -> disconnected (reason 'none') [120 30 0]
Jun 13 14:25:32 mint NetworkManager[1352]: <info> (eth0): deactivating device (reason 'none') [0]
Jun 13 14:25:35 mint NetworkManager[1352]: <info> Auto-activating connection 'Wired connection 1'.
Jun 13 14:25:35 mint NetworkManager[1352]: <info> Activation (eth0) starting connection 'Wired connection 1'
Jun 13 14:25:35 mint NetworkManager[1352]: <info> (eth0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
Jun 13 14:25:35 mint NetworkManager[1352]: <info> NetworkManager state is now CONNECTING
At this point there are further messages indicating it immediately repeats its attempt to connect, but fails again, and so on.

Cinnamon doesn't even recognize Wi-Fi. It's not listed in Network COnnections. However, typing inxi -Fxz does print some information about Wi-Fi:

Network:   Card-1: Intel 82562ET/EZ/GT/GZ - PRO/100 VE (LOM) Ethernet Controller Mobile
           driver: e100 v: 3.5.24-k2-NAPI port: 2000 bus-ID: 02:08.0
           IF: eth0 state: down mac: <filter>
           Card-2: Broadcom BCM4311 802.11b/g WLAN driver: b43-pci-bridge bus-ID: 10:00.0
           IF: N/A state: N/A mac: N/A
Is it possible to somehow connect this old machine to the internet through Ethernet and / or Wi-Fi?

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#2 mremski

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Posted 13 June 2016 - 10:56 AM

It looks like the wired connection is trying to get a DHCP address but it's timing out.  It's doing this for both IPV4 and IPV6.  Don't know how it "should" be connecting, but if you're not trying to use IPV6, disable it and use IPV4 only.  Whatever you have between the laptop and the Internet, make sure it's handing out DHCP addresses to everything behind it.


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#3 MadmanRB

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Posted 13 June 2016 - 11:41 AM

Can you give us the specs?


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#4 Guest_hollowface_*

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Posted 13 June 2016 - 12:28 PM

Your Wifi adapter is "Broadcom BCM4311" which is supported by the package "firmware-b43-installer". If you can get your ethernet working, you will be able to install this package and get the Wifi working.



#5 kmph

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Posted 13 June 2016 - 12:59 PM

Whatever you have between the laptop and the Internet, make sure it's handing out DHCP addresses to everything behind it.


Orange Livebox.

Works just fine on another laptop, with default settings.

Can you give us the specs?


Gladly, but here my noobishnes comes: what kind of specs do you have in mind? I can't shake off the feeling you don't mean full output of inxi, otherwise I'd give it to you...

Edited by kmph, 13 June 2016 - 01:00 PM.


#6 mremski

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Posted 13 June 2016 - 01:07 PM

Ok, the Orange Livebox, does that have multiple ethernet ports on the back or a single one?  I don't know how it's configured, but there may be "MAC address filtering" on it.  If there is and the MAC of your HP laptop is not registered, it may not hand out an address.


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#7 kmph

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Posted 14 June 2016 - 05:57 PM

Ok, the Orange Livebox, does that have multiple ethernet ports on the back or a single one?

Multiple. It's ZTE ZXV10 H202N.

 

I don't know how it's configured, but there may be "MAC address filtering" on it.  If there is and the MAC of your HP laptop is not registered, it may not hand out an address.

I didn't set no such thingy.



#8 pcpunk

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Posted 14 June 2016 - 08:53 PM

Maybe this is of help

https://community.plus.net/t5/Chit-Chat-Archive/Configuring-wireless-on-Orange-Livebox-some-helpful-hints/td-p/53166


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