Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Win 10 random crashes/freezes no bsods


  • Please log in to reply
1 reply to this topic

#1 onlosthighway

onlosthighway

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:18 PM

Posted 13 June 2016 - 05:22 AM

· OS - Windows 10
· x64
· What was original installed OS on system? Win 8
· Full retail
· Age of system (hardware) Everything except ssd less than 3 months. SSD a year.
· Age of OS installation - have you re-installed the OS? Did fresh install 2 days agos.

· CPU - i7 6700k
· Video Card - EVGA 970 FTW
· MotherBoard - Asus ROG VIII Hero
· Power Supply - Corsair 1000w

This is a fairly recent problem, at random times my computer will crash/freeze and I will have to restart the system to get it to work again.

Half the time the peripherals cut out (leds turn off) and half the time they don't.

I reinstalled windows 10, having it delete all my files and it is still a problem.

I've also tried swapping out gpus.

 

 

Thanks

Attached Files



BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:10:18 PM

Posted 13 June 2016 - 02:16 PM

Please wait until the next time that the problem happens.

Then recover from the problem and immediately generate this report:

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 

You had 2 BSOD's (at least) on 12 June 2016).  The memory dumps are in the uploaded reports.

The perfmon report's zip archive is empty. If you have it handy, please upload it - but if you don't, then don't bother to make another (I don't need it in order to analyze things).

 

Your UEFI/BIOS (version 1701) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a recent update.

Only 5 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Your WER reports only date from 12 and 13 June 2016. 

If using a disk cleaner (such as CCleaner) please stop while we're troubleshooting.

It appears that you reinstalled Windows on the 12th - so that's likely the reason for this.

 

Beyond this I have these 5 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3.  Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website
4.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
5.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Sun Jun 12 21:53:58.293 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061216-19140-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 0:44:03.912
Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 109, {a3a01f594414667f, 0, f89c33339f4571a2, 101}
BugCheck Info: CRITICAL_STRUCTURE_CORRUPTION (109)
Arguments:
Arg1: a3a01f594414667f, Reserved
Arg2: 0000000000000000, Reserved
Arg3: f89c33339f4571a2, Failure type dependent information
Arg4: 0000000000000101, Type of corrupted region, can be
    0   : A generic data region
    1   : Modification of a function or .pdata
    2   : A processor IDT
    3   : A processor GDT
    4   : Type 1 process list corruption
    5   : Type 2 process list corruption
    6   : Debug routine modification
    7   : Critical MSR modification
    8   : Object type
    9   : A processor IVT
    a   : Modification of a system service function
    b   : A generic session data region
    c   : Modification of a session function or .pdata
    d   : Modification of an import table
    e   : Modification of a session import table
    f   : Ps Win32 callout modification
    10  : Debug switch routine modification
    11  : IRP allocator modification
    12  : Driver call dispatcher modification
    13  : IRP completion dispatcher modification
    14  : IRP deallocator modification
    15  : A processor control register
    16  : Critical floating point control register modification
    17  : Local APIC modification
    18  : Kernel notification callout modification
    19  : Loaded module list modification
    1a  : Type 3 process list corruption
    1b  : Type 4 process list corruption
    1c  : Driver object corruption
    1d  : Executive callback object modification
    1e  : Modification of module padding
    1f  : Modification of a protected process
    20  : A generic data region
    21  : A page hash mismatch
    22  : A session page hash mismatch
    23  : Load config directory modification
    24  : Inverted function table modification
    25  : Session configuration modification
    102 : Modification of win32k.sys
BUGCHECK_STR:  0x109
DEFAULT_BUCKET_ID:  BAD_STACK_0x109
PROCESS_NAME:  System
FAILURE_BUCKET_ID: BAD_STACK_0x109
CPUID:        "Intel® Core™ i7-6700K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4008
  BIOS Version                  1701
  BIOS Release Date             03/25/2016
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             MAXIMUS VIII HERO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 12 21:09:06.732 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\061216-19234-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 0:15:21.352
Probably caused by :ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+14 )
BugCheck 1000007E, {ffffffffc0000005, fffff8004c49e514, ffffd000587f7398, ffffd000587f6bb0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8004c49e514, The address that the exception occurred at
Arg3: ffffd000587f7398, Exception Record Address
Arg4: ffffd000587f6bb0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_nt!KxWaitForLockOwnerShip
CPUID:        "Intel® Core™ i7-6700K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4008
  BIOS Version                  1701
  BIOS Release Date             03/25/2016
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             MAXIMUS VIII HERO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Jun 12 21:53:58.293 2016 (UTC - 4:00)**************************
nvhda64v.sys                Thu Apr 16 15:03:16 2015 (55300774)
nvlddmkm.sys                Thu Aug  6 19:16:04 2015 (55C3EAB4)
e1d65x64.sys                Thu Aug 13 05:14:29 2015 (55CC5FF5)
TeeDriverW8x64.sys          Thu Oct  8 14:13:00 2015 (5616B22C)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)

 

http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=e1d65x64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users