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BSOD on Windows7 when opening programs that use nvidia graphics card


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#1 gentlepuppies

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Posted 12 June 2016 - 10:38 PM

I'm not a gamer, so the only programs I use that require my nvidia geforce gt550M graphics card are Google Earth and Google Sketchup.  I get the BSOD everytime within seconds after opening either program.   I also tried a graphics card benchmark tool, which caused the same thing. My Asus laptop is from 2011, so maybe my graphics card is dying?

 



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#2 usasma

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Posted 13 June 2016 - 05:10 AM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



While waiting for a reply, you can start on this troubleshooting page.  It's not necessarily your problem, but it will get you a good start on video troubleshooting:

Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 


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