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#1 shr2

shr2

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Posted 10 August 2006 - 11:36 AM

Hi people,
Have a malware program "msnbeta.exe" in my system32 folder that I cannot delete? Done the for freeware, norton's and mcafee can find it but cannot remove it. Safemode command prompt won't touch it. HELP!


//Mod edit: Moved from "Windows XP Home and Professional" forum to the more appropriate.

Edited by KoanYorel, 10 August 2006 - 11:39 AM.


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#2 cilypudi

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Posted 10 August 2006 - 05:40 PM

Hello shr2. Whenever CilyPudi encounters an "inaccessable\undeletable\unmovable\unrenamable" file or folder, he uses the free nifty little program 'Unlocker'. This works an amazing 94.216% of the time. If you don't have it you can get it here:

http://ccollomb.free.fr/unlocker/

Snapfiles.com has a download for the very useful freeware "MoveOnBoot" to remove stubborn things too.

Since you know what it is and where it is, one of these two should do the trick. I hope I have helped you and greetings from Bumfukteejypt, MS.
The Muses manifest between the Mouse and the Chair.

#3 Enthusiast

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Posted 10 August 2006 - 11:04 PM

If you have known malware on your computer you should post a Hijack This log in our Hijack This forum. It may not be the only instance of malware on your computer.


Run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.

Read the pinned post in our “HijackThis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

After you post your log, please do not make any changes to your computer. Discontinue trying to delete anything with any program as changes will make your HJT log obsolete and waste valuable time spent by our HJT experts analyzing the log made innacurate by changes and therefore their plan formulated to address the problems will also be obsolete.

If after 5 days you still have gotten no response, then post a re-request and a link to your HJT log HERE.
http://www.bleepingcomputer.com/forums/topic14717.html




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