New info - It just happened again at 7:23 tonight. This time i noticed that the power light in the front was still on and steady. Again, it was barely warm on the bottom too. Also, i let the laptop alone for about 10 minutes without starting it and the entire time i could feel something spinning when i put my hand on the bottom - probably HD or a fan but it never went off. I couldn't hear anything but just felt a slight steady vibration when i put my hand on the bottom of the laptop. This was all while it was still off.
I have the power settings set to never go into sleep mode or hibernate but is there perhaps another "sleep-type" mode that it is going into after a certain period of inactivity. I failed to mention before that every time this has happened, it's been after it was sitting on for a while without me touching it.
I noticed this time that just tapping the power button quickly didn't turn it on (i think that's how it happened before). I held the button down for 4 seconds and the power light went OFF and the vibration on the bottom stopped. then i hit the power button again and it went on with the "windows didn't shut down normally" message.
I think i have to revise my original message in that it doesn't seem like the laptop is actually turning off but that it's somehow going into a "sleep" type mode. Although i pressed every button on the laptop while it was in this mode and nothing "woke it up". I should note that it's not just the monitor that turns off because i am connected to my laptop via gotomypc and when this problem happens, gotomypc also disconnects so the wifi is turning off too but i think something is still going on i the background and windows is still somehow running even though i can only see it again by powering the pc down and back on.
This also seems to be the case because one of the keys i hit while it was "off" was fn+PrtScr which is a shortcut to turn the wifi on or off and when i started it back up, the wifi was OFF until i used the same shortcut to turn it back on. So, even though it appeared to be "off", it still recognized the keys i was hitting. Again, though, the only way i could start it up was to hold down the power button to shut it down and then boot it up again.
Also the battery showed 100% charge as soon as i started it back up.
Given this new info, does it still seem like a hardware problem or could it be something else?
Edited by flobiwan, 13 June 2016 - 06:40 PM.