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Slow and delayed click in Firefox


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#1 Halsen

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Posted 12 June 2016 - 03:15 AM

Started working with bleepingcomputer rep and after running scans the problem got worse as Outlook became slow and delayed clicks. In addition several programs could not run or update. Here is a bleepingcomputer link to recent activity.

 

http://www.bleepingcomputer.com/forums/t/616627/slow-and-delayed-click-in-firefox/#entry4019588

 

 

Thanks,

Ray


Edited by Chris Cosgrove, 12 June 2016 - 05:33 PM.
Moved from 'Am I infected?' to Virus, trojan, etc. logs'


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#2 buddy215

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Posted 12 June 2016 - 01:03 PM

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


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#3 Animal

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Posted 14 June 2016 - 09:33 PM

Member posted a log here: http://www.bleepingcomputer.com/forums/t/617229/infection-delayed-click-outlook-firefox-slow-not-responding-in-other-areas/

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