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Latest Windows Update Slowed Computer


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#1 art-by-andy

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Posted 10 August 2006 - 10:54 AM

Someone... Please HELP! I did an automatic windows update last night. Now, my computer is so sluggish that I can't use it. (I'm a freelance digital designer) It is slow to load... but eventually does. And then, it creeps at openning programs. Now, when the computer is on, I get a Windows message: Virtual Memory Minimum is Too Low.

I cannot access the internet because AOL won't load properly. (I'm at a friend's computer right now) I am able to start in "Safe Mode" so I did and uninstalled the latest Windows update using "add/remove" but that didn't help. I also deleted the contents in the Temp Folder for all users and the Temporary Internet Files. I searched for f3initialsetup1.0.0.8.inf to delete it from my Downloaded Program Files but I didn't have it. I maintain my PC well. I use Norton Anit-Virus 2006 and update my definitions regularly. I disc defrag once every month.

I have my hijack log if you want me to post it. I'm not sure if that is allowed. If so, let me know and could someone please parse through it and offer any advice? I'm desperate. I know I have a lot of programs running at startup. I'd like as little running as possible but I'm not sure what to do. Any advice would be greatly appreciated.

Edited by art-by-andy, 10 August 2006 - 11:43 AM.


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#2 Enthusiast

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Posted 10 August 2006 - 11:29 AM

You are not hijacked if all you did was a Windows Update.

The first thing you should try is Windows System Restore to revert your system state to before the problem began.

You access it in the following way:

start/programs/accessories/system tools/system restore

Select a highlighted date from before you did the update.
Follow directions on screen.

Reboot.

After your system is operating properly I would recommend you do a few scans to find any malware that may be residing on your computer.

The following are WEB BASED SCANS that require Internet Explorer to access them. You may be prompted to allow Active X components to be installed - allow them:

Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm
http://www.pandasoftware.com/products/activescan.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

Avast Online scan
http://onlinescan.avast.com/

F Secure online scan
http://support.f-secure.com/ols/start.html

Ewido Online scan
http://www.ewido.net/en/onlinescan/

Trojan scans
Sygate Trojanscan
http://scan.sygatetech.com/pretrojanscan.html


Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Parasite scan from Aumha:
http://www.aumha.org/a/noads.php
and
http://www.aumha.org/win5/a/noads2.htm

After addressing any malware go back to Windows or Microsoft Updates and redownload and install the updates.

If you have a problem from any Windows Update:
Microsoft Security Product Support Policy

Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338).

There is no charge for support calls associated with security updates.

International customers can get support from their local Microsoft
subsidiaries. Phone numbers for international support can be found
at: http://support.microsoft.com/common/international.aspx

#3 art-by-andy

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Posted 10 August 2006 - 02:04 PM

Enthusiast:

Thank you very much. I booted in "safe mode" and attempted a "system restore" but I couldn't in "safe mode". So, I booted in "normal mode" and waited the 15 minutes for my PC to load. Then, I attempted the "system restore" but I didn't have any other dates to choose from other than today.

Do I have to turn that option on?

Anyhow... my PC started running at a faster pace and I have no clue why. So, I guess I'll have to wait and see. My PC seems to be running now but I didn't do anything (which scares me).

I'm running some of your suggestions. I do have anit-virus and malware scanning software and I update my definitions often, as well as maintain my PC well. I clean and disc fragment often too.

Edited by art-by-andy, 10 August 2006 - 02:07 PM.


#4 art-by-andy

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Posted 10 August 2006 - 05:59 PM

I found the issue. It was ZoneAlarm that was causing my PC to act sluggish. I uninstalled it and now I'm back to running optimally.

#5 acidburned

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Posted 10 August 2006 - 11:00 PM

art-by-andy when xp was installed system restore is on by default.so unless you turned it off at some time or installed a tweaker program that might have turned it off it should be on.now what you should do since its running like it should is create a restore point now,so if you need to you can go to this date and restore to settings that worked.

Edited by acidburned, 10 August 2006 - 11:01 PM.


#6 Enthusiast

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Posted 10 August 2006 - 11:36 PM

I found the issue. It was ZoneAlarm that was causing my PC to act sluggish. I uninstalled it and now I'm back to running optimally.


What are you using for a firewall now?

You may have just needed to permit an ap that Zonealarm blocked.
I am using the latest version of Zonealarm free with no problems whatsoever.

If you want to reinstall it:
ZoneAlarm (freeware)
http://www.download.com/ZoneAlarm/3000-10435_4-10039884.html

To resume System Restore monitoring
Open System Properties.
Ensure that the Turn off System Restore check box is cleared.
Under Drive settings, select the drive/s or partition/s by clicking it, and then click Settings.
Ensure that the Turn off System Restore on this drive check box is cleared.

To open System Properties, click Start, point to Settings, click Control Panel, and then double-click System. In the System Properties dialog box, click the System Restore tab.

Edited by Enthusiast, 10 August 2006 - 11:39 PM.





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