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Please help its been months computer crashing

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#1 thebrainlesscompguy


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Posted 10 June 2016 - 05:07 PM

Let me give you guys the jist of the situation.

About 3 years ago, I built my first custom pc, here's the build 


Anyways, about 3-4 months ago, my computer randomly crashed, but it was weird, it literally just powered itself off when I was gaming. And restarted itself, no error message just restarted. I was really confused but left it alone. A week later same thing happens, and then it just kept happening a lot more consitently. Ok so I thought hey maybe its the temperature and its overheating. I download a fan speed checker and a temperature checker for all the parts. Fans looked fine, but I noticed the cpu temperature was wayyyy above normal around 80 degrees celcius, and I believe for the cpu I have, it should be around 50~. So I opened up the computer and cleared out dust did everything I could that I found online. 30 minutes later, same exact thing happens, temperature is really high. So I searched around and found that a cause could be voltage and I check voltages and they were actually double the normal or expected amount. So the suggested fix was check something in the bios and make sure it is capped?  I dont remember exactly what it said this being a few months ago. But When I load up the comp the keyboard doesnt turn on fast enough to access bios, and when I try to use the restart on windows 8 home screen to access bios the entire computer just freezes which seems to be a separate issue on its own.. Ever since then I cant use my computer, Ill turn it on and a few minutes later itll just shut down. So since then I just put the computer away havent used it for maybe a month or 2. and I just got a job and want to fix it up, Any ideas? Maybe something needs to be replaced? Parts are in the link above, PLEASE HELP thanks smile.png

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#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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  • Local time:08:04 AM

Posted 11 June 2016 - 05:18 PM

Let's try looking at these 2 sets of reports:

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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