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Wireless card acting wonky


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9 replies to this topic

#1 drunkle

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Posted 10 June 2016 - 03:48 PM

So, I'm not sure if this is the exact place for this. I currently have Windows 10 Home but the problem started way back when I had Win 7 (I don't remember the exact version). Please direct me to the proper location if this is not it.

 

I have a wireless network at home we call Karibu Bila Waiyaa. The wireless on my phone, my wife's phone, her tab, and my old Vista box all pick up the wireless network as "Karibu Bila Waiyaa". Just like they should. No issues, no lag, everything's golden. However, my wife's computer sees that network but instead connects to "Karibu Bila Waiyaa 2" or sometimes "Karibu Bila Waiyaa 3". The connection is junk. Sometimes it works as normal but other times it just lags and lags and lags. To the point where the pages time out. Refreshing the page a million times out of frustration doesn't help. The only work around is to turn off the computer and try back later with fingers crossed. I've tried updating the drivers (both before and after the Win10 update) but no luck.

 

I remember reading somewhere that the computer (HP Pavilion dv6-2152nr) includes some sort of virtual network adapter. I haven't been able to find much on this, but I'm wondering if this could be causing problems. Any assistance would be greatly appreciated.

 

regards,

drunkle


"Finished products are for decadent minds." --Asimov
"Cogito ergo sum." --René Descartes

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#2 TheTripleDeuce

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Posted 10 June 2016 - 03:55 PM

have you tried to forget all the networks and reboot pc to see if it picks it up as normal?



#3 drunkle

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Posted 10 June 2016 - 04:18 PM

I have deleted it and then scanned for it and reconnected. But that was with Win 7. I don't know if I've restarted in between, though. Would that make a difference? Also, in Win 10, where do I do that?


"Finished products are for decadent minds." --Asimov
"Cogito ergo sum." --René Descartes

#4 TheTripleDeuce

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Posted 10 June 2016 - 04:24 PM

in windows 10 you should be able to right click on the network in the network list and select forget

 

I always recommend rebooting pc after any network changes



#5 InadequateInfirmity

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Posted 10 June 2016 - 04:28 PM

Minitoolbox scan.

 

 

Please download Minitoolbox  and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

 

Security Check Scan.

 

Download Security Check to your desktop, right click it run as administrator. When the program completes, the tool will automatically open a log file, please post that log here in your next post.



#6 drunkle

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Posted 10 June 2016 - 05:00 PM

Here's the log for the MiniToolBox (The Security Check is after that):

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Salma (administrator) on 10-06-2016 at 17:52:49
Running from "C:\Users\Salma\Downloads"
Microsoft Windows 10 Home  (X64)
Model: HP Pavilion dv6 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
0.0.0.1    mssplus.mcafee.com
========================= IP Configuration: ================================

Broadcom 43225 802.11b/g/n = Wireless Network Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Local Area Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.md.comcast.net.

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
   Physical Address. . . . . . . . . : C4-17-FE-34-CF-07
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : hsd1.md.comcast.net.
   Description . . . . . . . . . . . : Broadcom 43225 802.11b/g/n
   Physical Address. . . . . . . . . : C4-17-FE-34-CF-07
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:147:c100:1b30:9434:5d95:70:8add(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:147:c100:1b30:e463:8a0c:6c0a:5ea1(Preferred)
   Link-local IPv6 Address . . . . . : fe80::9434:5d95:70:8add%9(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.4(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, June 10, 2016 5:48:17 PM
   Lease Expires . . . . . . . . . . : Friday, June 17, 2016 5:48:21 PM
   Default Gateway . . . . . . . . . : fe80::200:caff:fe11:2233%9
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 314841086
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-E7-32-52-00-26-9E-EB-D2-E4
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.hsd1.md.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.md.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:8ea:1fc5:f5ff:fffb(Preferred)
   Link-local IPv6 Address . . . . . : fe80::8ea:1fc5:f5ff:fffb%18(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 318767104
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-E7-32-52-00-26-9E-EB-D2-E4
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:4004:80b::200e
      216.58.217.142


Pinging google.com [2607:f8b0:4004:808::200e] with 32 bytes of data:
Reply from 2607:f8b0:4004:808::200e: time=22ms
Reply from 2607:f8b0:4004:808::200e: time=23ms

Ping statistics for 2607:f8b0:4004:808::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 23ms, Average = 22ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
      2001:4998:44:204::a7
      2001:4998:c:a06::2:4008
      98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [2001:4998:44:204::a7] with 32 bytes of data:
Reply from 2001:4998:44:204::a7: time=55ms
Reply from 2001:4998:44:204::a7: time=65ms

Ping statistics for 2001:4998:44:204::a7:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 55ms, Maximum = 65ms, Average = 60ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...c4 17 fe 34 cf 07 ......Microsoft Hosted Network Virtual Adapter
  9...c4 17 fe 34 cf 07 ......Broadcom 43225 802.11b/g/n
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.4     25
         10.0.0.0    255.255.255.0         On-link          10.0.0.4    281
         10.0.0.4  255.255.255.255         On-link          10.0.0.4    281
       10.0.0.255  255.255.255.255         On-link          10.0.0.4    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.4    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  9    281 ::/0                     fe80::200:caff:fe11:2233
  1    306 ::1/128                  On-link
 18    306 2001::/32                On-link
 18    306 2001:0:5ef5:79fb:8ea:1fc5:f5ff:fffb/128
                                    On-link
  9    281 2601:147:c100:1b30::/64  On-link
  9    281 2601:147:c100:1b30:9434:5d95:70:8add/128
                                    On-link
  9    281 2601:147:c100:1b30:e463:8a0c:6c0a:5ea1/128
                                    On-link
  9    281 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::8ea:1fc5:f5ff:fffb/128
                                    On-link
  9    281 fe80::9434:5d95:70:8add/128
                                    On-link
  1    306 ff00::/8                 On-link
  9    281 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/10/2016 05:52:12 PM) (Source: HP Active Health) (User: )
Description: SmartDrive executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]

Error: (06/10/2016 05:52:11 PM) (Source: HP Active Health) (User: )
Description: Agent DiskPhysical threw an exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at HP.ActiveHealth.Agents.DiskPhysical.DiskPhysicalAgent.CollectNewDataClasses(FileInfo agentStateFile, IDataClassCollector dataClassColector)
   at HP.ActiveHealth.API.DataGeneration.AgentRunner.QueryAgentDelegate(Object agentObj)

Error: (06/10/2016 05:52:11 PM) (Source: HP Active Health) (User: )
Description: DiskPhysical executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]

Error: (06/10/2016 05:50:29 PM) (Source: HP Active Health) (User: )
Description: SmartDrive executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]

Error: (06/10/2016 05:50:20 PM) (Source: HP Active Health) (User: )
Description: Agent DiskPhysical threw an exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at HP.ActiveHealth.Agents.DiskPhysical.DiskPhysicalAgent.CollectNewDataClasses(FileInfo agentStateFile, IDataClassCollector dataClassColector)
   at HP.ActiveHealth.API.DataGeneration.AgentRunner.QueryAgentDelegate(Object agentObj)

Error: (06/10/2016 05:50:10 PM) (Source: HP Active Health) (User: )
Description: DiskPhysical executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]

Error: (06/10/2016 04:28:48 PM) (Source: HP Active Health) (User: )
Description: SmartDrive executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]

Error: (06/10/2016 04:28:38 PM) (Source: HP Active Health) (User: )
Description: Agent DiskPhysical threw an exception: System.NullReferenceException: Object reference not set to an instance of an object.
   at HP.ActiveHealth.Agents.DiskPhysical.DiskPhysicalAgent.CollectNewDataClasses(FileInfo agentStateFile, IDataClassCollector dataClassColector)
   at HP.ActiveHealth.API.DataGeneration.AgentRunner.QueryAgentDelegate(Object agentObj)

Error: (06/10/2016 04:28:30 PM) (Source: HP Active Health) (User: )
Description: DiskPhysical executable didn't pass digital signature validation. Execution aborted: [C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\ETD_GetSMART.exe]

Error: (06/09/2016 08:00:55 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.


System errors:
=============
Error: (06/10/2016 05:45:11 PM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1058

Error: (06/10/2016 05:44:00 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_22ebdb service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (06/09/2016 08:00:50 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_39481 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (06/09/2016 07:49:51 PM) (Source: Service Control Manager) (User: )
Description: The InstallRoot service failed to start due to the following error:
%%1053

Error: (06/09/2016 07:49:51 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the InstallRoot service to connect.

Error: (06/09/2016 07:49:21 PM) (Source: Service Control Manager) (User: )
Description: The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:
%%1058

Error: (06/09/2016 07:48:04 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Sync Host_5a0be service to connect.

Error: (06/09/2016 07:48:03 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the User Data Storage_5a0be service to connect.

Error: (06/09/2016 07:48:03 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the User Data Storage_5a0be service, but this action failed with the following error:
%%1056

Error: (06/09/2016 07:47:56 PM) (Source: DCOM) (User: PC)
Description: App.AppXryc2qd338f5728r9gzzazav8206ba77s.mca


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2016-06-10 17:30:46.751
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Common Files\microsoft shared\OFFICE12\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-01 16:48:00.867
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-01 16:48:00.848
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-01 16:48:00.826
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-01 16:48:00.344
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-01 16:48:00.325
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-01 16:48:00.293
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-01 16:47:20.181
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-01 16:47:20.160
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2016-06-01 16:47:20.083
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
ActivClient CAC x64 (HKLM\...\{86E45973-5352-439F-A115-2E8EE4D40140}) (Version: 6.2 - ActivIdentity)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.242 - Adobe Systems Incorporated)
Adobe Reader 9.5.5 MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-A91000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Adobe Shockwave Player (HKLM-x32\...\{D8DFA46A-39F7-4368-810D-18AFCFDDAEAF}) (Version: 11.5.1.601 - Adobe Systems, Inc.)
Amazon MP3 Downloader 1.0.15 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.15 - Amazon Services LLC)
Amazon Music Importer (HKLM-x32\...\{9D994879-5A05-2E8A-6D21-321221AFFF32}) (Version: 2.1.0 - Amazon Services LLC) Hidden
Amazon Music Importer (HKLM-x32\...\com.amazon.music.uploader) (Version: 2.1.0 - Amazon Services LLC)
ArcSoft Panorama Maker 5 (HKLM-x32\...\{F18046C5-1C4E-4BE1-A3D6-A6F970E2E8E8}) (Version: 5.0.1.25 - ArcSoft)
Broadcom 802.11 Wireless LAN Adapter (HKLM\...\Broadcom 802.11 Wireless LAN Adapter) (Version: 5.60.350.6 - Broadcom Corporation)
Brother MFL-Pro Suite HL-2280DW (HKLM-x32\...\{3ACCCFB3-7B17-4E9F-ACB0-46868FCD4487}) (Version: 1.1.3.0 - Brother Industries, Ltd.)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 7.0.2216 - CyberLink Corp.)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 3.1.3224 - Hewlett-Packard) Hidden
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) (Version: 3.1.3224 - Hewlett-Packard)
ENE CIR Receiver Driver (HKLM\...\FFE7D41DF3C645075BB149E21988B63996C34187) (Version: 2.7.4.0 - ENE)
e-Sign Desktop 6.6 (HKLM-x32\...\{F39BD95B-5B9E-4E83-96C4-D4667FD061C6}) (Version: 6.60.3.1000 - Silanis Technology Inc.)
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Facebook Video Calling 1.2.0.287 (HKLM-x32\...\{B92C5909-1D37-4C51-8397-A28BB28E5DC3}) (Version: 1.2.287 - Skype Limited)
File Uploader (HKLM-x32\...\{237CD223-1B9D-47E8-A76C-E478B83CCEA2}) (Version: 1.2.3 - Nikon)
Google Photos Backup (HKCU\...\Google Photos Backup) (Version: 1.1.2.13 - Google, Inc.)
Hero Lab 7.6 (HKLM-x32\...\{760AA190-82DF-4A80-BE05-B9FEEC88946D}_is1) (Version: 7.6 - LWD Technology, Inc.)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{85A42FF0-F0D0-44A3-B226-C124D6E8B1D5}) (Version: 4.0.3.1 - Hewlett-Packard)
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.3.9512.3162 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.0.71 - WildTangent)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 3.1.3509 - Hewlett-Packard)
HP MediaSmart Internet TV (HKLM-x32\...\InstallShield_{E553760D-D7F7-48BF-BD8B-C7E23BA04CB5}) (Version: 3.1.2125 - Hewlett-Packard)
HP MediaSmart Live TV (HKLM-x32\...\InstallShield_{67626E09-5366-4480-8F1E-93FADF50CA15}) (Version: 3.1.2206 - Hewlett-Packard)
HP MediaSmart Music/Photo/Video (HKLM-x32\...\InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}) (Version: 3.1.3405 - Hewlett-Packard)
HP MediaSmart SlingPlayer (HKLM-x32\...\{1747DF05-6890-440B-B094-2146F5DC50E0}) (Version: 3.0.1.64 - Sling Media, Inc.)
HP MediaSmart SmartMenu (HKLM\...\{88E60521-1E4E-4785-B9F1-1798A4BD0C30}) (Version: 3.1.0.1 - Hewlett-Packard)
HP MediaSmart Software Notebook Demo (HKLM-x32\...\{82A213BD-B6AA-4281-A2D3-59D51893CC56}) (Version: 1.00.0000 - Hewlett-Packard)
HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.2207 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{35021DFB-F9CA-402A-89A2-47F91E506465}) (Version: 1.0.2.0 - Hewlett-Packard)
HP Quick Launch Buttons (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.16.1 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{17B4760F-334B-475D-829F-1A3E94A6A4E6}) (Version: 1.2.3560.3170 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.2.8.25 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{E2CB09C1-3C76-4395-BB47-50C066535CF8}) (Version: 12.4.18.7 - HP)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HP User Guides 0154 (HKLM-x32\...\{B51605BF-6326-4553-AE96-6D7F1813D5F5}) (Version: 1.01.0001 - Hewlett-Packard)
HP Wireless Assistant (HKLM-x32\...\{4E432692-A736-4F77-AF77-F9078CF88D31}) (Version: 3.50.11.2 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPPhotosmartEssential (HKLM-x32\...\{D79113E7-274C-470B-BD46-01B10219DF6A}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
IBM Forms Viewer 4.0.0 (HKLM-x32\...\{48462CC7-7DF3-4107-9459-12D3A11C6D80}) (Version: 4.0.0.1 - IBM)
IBM Lotus Forms Viewer 3.5.1 (HKLM-x32\...\{A0BBF7AB-2F47-47DC-BB02-4C826F2BC73C}) (Version: 7.6.1.333 - IBM)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6276.0 - IDT)
InstallRoot (HKLM\...\{A765EB7C-8360-49B8-804D-E2FB6D613C1D}) (Version: 4.1 - DoD PKE)
Intel Driver Update Utility (HKLM-x32\...\{a699b395-cd93-4135-85ec-828113841355}) (Version: 2.2.0.6 - Intel)
Intel® Driver Update Utility 2.2.0.6 (HKLM-x32\...\{7B8CD972-B958-48BC-8727-7EE591A88AA5}) (Version: 2.2.0.1 - Intel) Hidden
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.1968 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
Java 8 Update 73 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218073F0}) (Version: 8.0.730.2 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{E2DFE069-083E-4631-9B6C-43C48E991DE5}) (Version: 14.0.8089.726 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2215 - CyberLink Corp.) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.2215 - CyberLink Corp.)
LightScribe System Software (HKLM-x32\...\{07E49BC1-24FF-4D7A-AC74-727BE95801AF}) (Version: 1.18.16.1 - LightScribe)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.309.1 - McAfee, Inc.)
Microsoft Live Search Toolbar (HKLM-x32\...\{DF802C05-4660-418c-970C-B988ADB1D316}) (Version: 3.0.566.0 - Microsoft Live Search Toolbar)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft S/MIME (HKLM-x32\...\{D932D6AE-786B-4ECD-B6FE-B9C0EB059B3C}) (Version: 14.3.123.2 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 3.1.3310 - Hewlett-Packard) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}) (Version: 3.1.3310 - Hewlett-Packard)
Mozilla Firefox 46.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 46.0.1 (x86 en-US)) (Version: 46.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 46.0.1.5966 - Mozilla)
MSN Music Assistant (HKLM-x32\...\MSN Music Assistant) (Version:  - )
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
Nikon Message Center (HKLM-x32\...\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}) (Version: 0.92.000 - Nikon)
Nikon Transfer (HKLM-x32\...\{E9757890-7EC5-46C8-99AB-B00F07B6525C}) (Version: 1.5.2 - Nikon)
Norton Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 1.2.20.0 - Symantec)
Nuance PaperPort 12 (HKLM-x32\...\{6C0A559F-8583-4B5A-8B50-20BEE15D8E64}) (Version: 12.1.0000 - Nuance Communications, Inc.)
Nuance PDF Viewer Plus (HKLM-x32\...\{28656860-4728-433C-8AD4-D1A930437BC8}) (Version: 5.30.3290 - Nuance Communications, Inc)
Octoshape add-in for Adobe Flash Player (HKCU\...\Octoshape add-in for Adobe Flash Player) (Version:  - )
PaperPort Image Printer 64-bit (HKLM\...\{715CAACC-579B-4831-A5F4-A83A8DE3EFE2}) (Version: 1.00.0001 - Nuance Communications, Inc.)
Picture Control Utility (HKLM-x32\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.1.9 - Nikon)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.3415 - CyberLink Corp.) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.3415 - CyberLink Corp.)
PowerDirector (HKLM-x32\...\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.3420 - CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.3420 - CyberLink Corp.)
QLBCASL (HKLM-x32\...\{F1D7AC58-554A-4A58-B784-B61558B1449A}) (Version: 6.40.17.2 - Hewlett-Packard) Hidden
QuickTime (HKLM-x32\...\{E0D51394-1D45-460A-B62D-383BC4F8B335}) (Version: 7.3.1.70 - Apple Inc.)
Realtek Ethernet Controller  Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0008 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30104 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.2214 - CyberLink Corp.) Hidden
Samsung Kies (HKLM-x32\...\{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.5.3.13052_10 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.5.3.13052_10 - Samsung Electronics Co., Ltd.)
Samsung Story Album Viewer (HKLM-x32\...\{698BBAD8-B116-495D-B879-0F07A533E57F}) (Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.) Hidden
Samsung Story Album Viewer (HKLM-x32\...\InstallShield_{698BBAD8-B116-495D-B879-0F07A533E57F}) (Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.27.0 - SAMSUNG Electronics Co., Ltd.)
Scansoft PDF Professional (HKLM-x32\...\{068724F8-D8BE-4B43-8DDD-B9FE9E49FD76}) (Version:  - ) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 8.1.0.9134 - Microsoft Corporation)
Skype™ 7.8 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.8.102 - Skype Technologies S.A.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.98 - Synaptics Incorporated)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Viewer_armyifx (HKLM-x32\...\Viewer_armyifx) (Version: 3.5.1 - )
ViewNX (HKLM-x32\...\{F007CBCE-D714-4C0B-8CE9-9B0D78116468}) (Version: 1.5.1 - Nikon)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WD Quick View (HKLM-x32\...\{5B1CF5E0-D321-4766-AEF1-1E9D1C535A10}) (Version: 2.4.12.1 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{02FD1EAD-43B8-4D63-AC31-8921005AF2E2}) (Version: 2.4.12.1 - Western Digital Technologies, Inc.)
WD SmartWare (HKLM\...\{07179D37-D5FE-4373-90D9-A25B992EFB3E}) (Version: 1.4.5.5 - Western Digital)
WD SmartWare Installer (HKLM-x32\...\{979a4332-3eb0-4561-9f74-a4fb871cf2bd}) (Version: 2.4.12.1 - Western Digital Technologies, Inc.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Yahoo Search Set (HKLM-x32\...\Yahoo! SearchSet) (Version:  - Yahoo Inc.)
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
ZENcast Organizer (HKLM-x32\...\ZENcast Organizer) (Version:  - )

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 50%
Total physical RAM: 3894.86 MB
Available physical RAM: 1919.71 MB
Total Virtual: 7862.86 MB
Available Virtual: 5844.54 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:284.67 GB) (Free:178.6 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:13.13 GB) (Free:2.17 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\PC

Administrator            DefaultAccount           Guest                    
Salma                    


**** End of log ****
 

 

Security Check Log:

 

SecurityCheck by glax24 & Severnyj v.1.4.0.40 [21.05.16]
WebSite: www.safezone.cc
DateLog: 10.06.2016 17:55:23
Path starting: C:\Users\Salma\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: Salma
VersionXML: 3.05is-10.06.2016
___________________________________________________________________________

Windows 10(6.3.10586) (x64) Core Lang: English(0409)
Installation date OS: 20.01.2016 01:46:45
LicenseStatus: Windows®, Core edition The machine is permanently activated.
Boot Mode: Normal
Default Browser: Internet Explorer (C:\Program Files\Internet Explorer\iexplore.exe)
SystemDrive: C: FS: [NTFS] Capacity: [284.7 Gb] Used: [106 Gb] Free: [178.7 Gb]
------------------------------- [ Windows ] -------------------------------
Internet Explorer 11.306.10586.0
User Account Control enabled
Automatic download and scheduled installation
Windows Update (wuauserv) - The service is running
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
World Wide Web Publishing Service (W3SVC) - The service is running
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
------------------------------ [ MS Office ] ------------------------------
Microsoft Office 2007 v.12.0.6612.1000
---------------------------- [ Antivirus_WMI ] ----------------------------
Windows Defender (enabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Firewall (MpsSvc) - The service is running
--------------------------- [ AntiSpyware_WMI ] ---------------------------
Windows Defender (enabled and up to date)
---------------------- [ AntiVirusFirewallInstall ] -----------------------
McAfee Security Scan Plus v.3.11.309.1
Norton Online Backup v.1.2.20.0
-------------------------- [ SecurityUtilities ] --------------------------
Malwarebytes Anti-Malware version 2.2.1.1043 v.2.2.1.1043
Spybot - Search & Destroy v.1.6.2
--------------------------- [ OtherUtilities ] ----------------------------
7-Zip 9.20 (x64 edition) v.9.20.00.0 Warning! Download Update
Uninstall old version and install new one.
Microsoft Silverlight v.5.1.41212.0
VLC media player v.2.2.1 Warning! Download Update
--------------------------------- [ IM ] ----------------------------------
Skype™ 7.8 v.7.8.102 Warning! Download Update
^Optional update.^
-------------------------------- [ Java ] ---------------------------------
Java 8 Update 73 v.8.0.730.2 Warning! Download Update
Uninstall old version and install new one.
--------------------------- [ AppleProduction ] ---------------------------
QuickTime v.7.3.1.70 Warning! This software is no longer supported. Please uninstall it and use another software.
--------------------------- [ AdobeProduction ] ---------------------------
Adobe AIR v.3.1.0.4880 Warning! Download Update
Adobe Flash Player 21 NPAPI v.21.0.0.242
Adobe Reader 9.5.5 MUI v.9.5.5 Warning! This software is no longer supported. Please uninstall it and use Adobe Reader XI or Adobe Acrobat Reader DC.
Adobe Shockwave Player v.11.5.1.601 Warning! Download Update
------------------------------- [ Browser ] -------------------------------
Mozilla Firefox 46.0.1 (x86 en-US) v.46.0.1 Warning! Download Update
----------------------------- [ EmailClient ] -----------------------------
Windows Live Mail v.14.0.8089.0726
--------------------------- [ RunningProcess ] ----------------------------
C:\Program Files (x86)\Mozilla Firefox\firefox.exe v.46.0.1.5966
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\Program Files\McAfee Security Scan\3.11.309\SSScheduler.exe v.3.11.309.0
Windows Defender Network Inspection Service (WdNisSvc) - The service is running
C:\Program Files\Windows Defender\MsMpEng.exe v.4.9.10586.0
C:\Program Files\Windows Defender\MpCmdRun.exe v.4.9.10586.0
C:\Program Files\Windows Defender\NisSrv.exe v.4.9.10586.0
Windows Defender Service (WinDefend) - The service is running
Windows Defender Network Inspection Service (WdNisSvc) - The service is running
---------------------------- [ UnwantedApps ] -----------------------------
MyFreeCodec Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering.
Microsoft Live Search Toolbar v.3.0.566.0 << Hidden Warning! Browser's toolbar. It can slow down the working of your browser and have violation privacy problems.
Skype Click to Call v.8.1.0.9134 Warning! Browser's toolbar. It can slow down the working of your browser and have violation privacy problems.
----------------------------- [ End of Log ] ------------------------------
 


"Finished products are for decadent minds." --Asimov
"Cogito ergo sum." --René Descartes

#7 InadequateInfirmity

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Posted 11 June 2016 - 03:27 PM

Uninstall these with D-Uninstaller.

 

 

HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.3.9512.3162 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.0.71 - WildTangent)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 3.1.3509 - Hewlett-Packard)
HP MediaSmart Internet TV (HKLM-x32\...\InstallShield_{E553760D-D7F7-48BF-BD8B-C7E23BA04CB5}) (Version: 3.1.2125 - Hewlett-Packard)
HP MediaSmart Live TV (HKLM-x32\...\InstallShield_{67626E09-5366-4480-8F1E-93FADF50CA15}) (Version: 3.1.2206 - Hewlett-Packard)
HP MediaSmart Music/Photo/Video (HKLM-x32\...\InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}) (Version: 3.1.3405 - Hewlett-Packard)
HP MediaSmart SlingPlayer (HKLM-x32\...\{1747DF05-6890-440B-B094-2146F5DC50E0}) (Version: 3.0.1.64 - Sling Media, Inc.)
HP MediaSmart SmartMenu (HKLM\...\{88E60521-1E4E-4785-B9F1-1798A4BD0C30}) (Version: 3.1.0.1 - Hewlett-Packard)
HP MediaSmart Software Notebook Demo (HKLM-x32\...\{82A213BD-B6AA-4281-A2D3-59D51893CC56}) (Version: 1.00.0000 - Hewlett-Packard)
HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.2207 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{35021DFB-F9CA-402A-89A2-47F91E506465}) (Version: 1.0.2.0 - Hewlett-Packard)
HP Quick Launch Buttons (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.16.1 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{17B4760F-334B-475D-829F-1A3E94A6A4E6}) (Version: 1.2.3560.3170 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{79C54A05-F146-4EA0-8A70-D4EFE6181E52}) (Version: 8.2.8.25 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{E2CB09C1-3C76-4395-BB47-50C066535CF8}) (Version: 12.4.18.7 - HP)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HP User Guides 0154 (HKLM-x32\...\{B51605BF-6326-4553-AE96-6D7F1813D5F5}) (Version: 1.01.0001 - Hewlett-Packard)
HP Wireless Assistant (HKLM-x32\...\{4E432692-A736-4F77-AF77-F9078CF88D31}) (Version: 3.50.11.2 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
Java 8 Update 73 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218073F0}) (Version: 8.0.730.2 - Oracle Corporation)
LightScribe System Software (HKLM-x32\...\{07E49BC1-24FF-4D7A-AC74-727BE95801AF}) (Version: 1.18.16.1 - LightScribe)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.309.1 - McAfee, Inc.)
Microsoft Live Search Toolbar (HKLM-x32\...\{DF802C05-4660-418c-970C-B988ADB1D316}) (Version: 3.0.566.0 - Microsoft Live Search Toolbar)
Norton Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 1.2.20.0 - Symantec)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
Yahoo Search Set (HKLM-x32\...\Yahoo! SearchSet) (Version:  - Yahoo Inc.)
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
 

Reset Host File

 

 

  • Click here to download RstHosts v2.0
  • Save the file to your desktop.
  • Right Click and Run as Administrator.
  • Click on Restaurer, then click OK at the prompt.
  • This will restore the default host file.
  • Next Click on Creer Un Rapport.
  • This will open a logfile, post that in your next reply.

Now reboot your machine and tell me how things are running. :)



#8 drunkle

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Posted 12 June 2016 - 07:23 PM

First of all, Inadequateinfirmity, thank you for your help. This issue has been ongoing for years but since it's my wife's computer and not my own, I wasn't aware of the severity. She would just use her work computer instead of her personal. Secondly, I tried to delete everything you listed above in d-Uninstaller but the HP Mediasmart stuff wouldn't budge. It got everything else though.  I reset the host file as suggested and the log is below. I don't know if there's been a performance increase as the problem is pretty sporadic as is. I'll play around for a few days and let you know how it's working. Thanks again!

 

The Log:

 

-|x| RstHosts v2.0 - Rapport créé le 11/06/2016 à 22:59:35
-|x| Système d'exploitation : Windows 10 Home  (64 bits)
-|x| Nom d'utilisateur : Salma - PC (Administrateur)

-|x|- Informations -|x|-

Emplacement : C:\WINDOWS\System32\drivers\etc\hosts
Attribut(s) : RASH
Propriétaire : Administrators - BUILTIN
Taille : 89 bytes
Date de création : 13/07/2009 - 22:34:48
Date de modification : 11/06/2016 - 22:59:17
Date de dernier accès : 11/06/2016 - 22:59:17

-|x|- Contenu du fichier -|x|-

# Fichier Hosts créé par RstHosts

127.0.0.1       localhost
::1             localhost

-|x|- E.O.F - C:\RstHosts.txt - 597 bytes -|x|-
 


"Finished products are for decadent minds." --Asimov
"Cogito ergo sum." --René Descartes

#9 InadequateInfirmity

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Posted 12 June 2016 - 07:36 PM

Any program that you have issues removing then use Geek Uninstaller.

 

Disable IPV6

 

http://www.techunboxed.com/2014/10/how-to-disable-ipv6-in-windows-10.html

 

Reset Host File

 

 

  • Click here to download RstHosts v2.0
  • Save the file to your desktop.
  • Right Click and Run as Administrator.
  • Click on Restaurer, then click OK at the prompt.
  • This will restore the default host file.
  • Next Click on Creer Un Rapport.
  • This will open a logfile, post that in your next reply.




Change some settings.



Use this tool to remove the Tunnel adapters.





Disable Computer Browser Service



1. Press the Windows + R key at the same time, a Run Window will appear

2. Type or copy and paste Services.msc hit enter.

3. Scroll to the Computer Browser Service

4. Right-Click Computer Browser Service and choose Stop the service.

5. Right Click Computer Browser Service again select Properties.

6. Change the Startup type to disabled.

8cPC1j3.png
7. Hit Apply then Ok.





Uninstall Netbt Driver.



1. Press the Windows + R key at the same time, a Run Window will appear.

2. Now enter or copy and paste devmgmt.msc in the Run Window and click on OK

3. Click on View and select Show Hidden Devices

Crp3oNM.png



4. Then click on and unfold Non-Plug and Play Driver

27sS1dS.png




5. Then find NET BT, Right-click the device and choose to Uninstall the Driver.

6. Reboot your device when asked.





Hit enter after each command.




1. Open Start and type cmd, then right-click Command Prompt and choose Run as Administrator

2. Once Command Prompt has started enter the following command. nbtstat -R

3. Wait for that command to complete, a new line will appear, now enter the following command. nbtstat -RR

4 Wait for that command to complete, a new line will appear, now enter the following command. Shutdown – R


Disable netbios over tcpip.

 

 

Windows key & r at the same time.
Type or copy and paste ncpa.cpl hit enter.
Right click your connection hit properties.
Select internet protocol version 4 then properties.
Select Advanced, then Wins tab.
Put a tick next to Disable Net Bios over TCPIP.

 

 

 

Use DNS Jumper to set your dns to google dns.

 

http://www.sordum.org/7952/dns-jumper-v2-0/

 

 

Please post a fresh minitoolbox log after this.



#10 InadequateInfirmity

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Posted 12 June 2016 - 07:52 PM

Also, since there is no antivirus on this machine, I would highly suggest installing one of the following.

 

Sophos Home.

SecureAplus.

 

if you choose SecureAplus then decline the clam engine and install this instead. This will protect you when offline.... :)

 

Then you might consider this, since windows 10 is a bit shady.


Edited by InadequateInfirmity, 12 June 2016 - 07:53 PM.





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