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Unable to connect to Synaptics Pointing Device Driver


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#1 Cynthia Moore

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Posted 10 June 2016 - 10:29 AM

When I sat down at my creaky old XP machine this morning, I discovered that the scrolling feature on the touchpad no longer worked. Previously, I could drag my finger along the left edge of the touchpad to scroll  a window, All of the rest of the touchpad functions are working.

 

I opened the Control Panel and then the Mouse applet. I got the message in the title:

 

     Unable to connect to Synaptics Pointing Device Driver

 

The actual pop-up is in the attached screen shot.

 

I think the Synaptics applet that runs in the background somehow got disabled.

 

Can anyone help me get it reenabled?


Running Win 10 & Office 365.


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#2 Cynthia Moore

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Posted 10 June 2016 - 11:37 AM

The problem seems to have fixed itself. I just had to reboot after a software upgrade. When the machine came back up, the Synaptics applet was running again and the scroll feature is working. I had tried a reboot previously to try and fix the problem without success so I don't know what was different this time. Random gremlins.


Running Win 10 & Office 365.


#3 hamluis

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Posted 10 June 2016 - 01:22 PM

:thumbup2: , happy computing,

 

Louis






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