Posted 09 June 2016 - 07:11 AM
I have Windows 10 and for probably over a year it's likely that I've had a virus on my computer. Something occasionally pops up with something called 'binkiland' which I have deleted a few times and ran avast anti virus scans and deleted but it's never properly gone. Recently, my computer's sound functions have completely stopped working after about 10 minutes into steaming something/playing previously downloaded music/Skype calling - either the sound playing cuts out and the film/music etc freezes shortly afterwards, or with the case of Skype, the microphone stopped working though I could still hear the other person. I don't know whether the sound issues are related to the virus but both need to be fixed either way. Online advice about the sound said to completely wipe the hard disk but I'm reluctant to do that for the hassle of trying to reinstall Windows and Microsoft office etc. Please help!!