OS Win 7 Pro Sp-1 IE 11
Let me start by giving the background information.
I currently have a Uverse package that includes Internet, TV, and landline phone (yes, I still have one). The TV intermittently lost programming due to loss of signal. Called AT&T Support and was instructed to reboot TV's and to disconnect the power supply to the Modem, wait 10 seconds, then reconnect. Still did not fix the problem. So an appointment was made for a technician to come out. After hanging up the phone I then turned on the computer and tried to connect to the Internet. I could not. So, thought I'd wait for technician to come out as I presumed it was all related.
Technician arrived and replaced the modem, rebooted everything but still no internet connection. Computer is excruciatingly slow to respond, if it responds at all. When it tries to connect to the internet sometimes I get a blank screen with Internet Explorer logo in address bar. Still no joy!
Technician performed several diagnostics which include using his phone to connect to internet using new modem. He said he thinks the problem is with Windows itself as everything he sees says it should do so. I'm skeptical as this is so coincidental. However, I guess it can happen.
I'm using a DVD with Linux Mint to access the internet and Bleeping Computer.
Any thoughts and suggestions will be deeply appreciated.
Edited by hamluis, 10 June 2016 - 01:17 PM.
Moved from Win 7 to Networking - Hamluis.