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TeamViewer hacked! What Next To Use?


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#1 hateway

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Posted 08 June 2016 - 08:58 AM

Now that Teamviewer has been hacked and they refuse to admit it, both publicly and on the phone, I'm trying to decide what to use next. I liked Teamviewer for the past 3 years, using a commercial license with Version 8 and they offered decent American support. In the past I had commercial licenses for GoToAssist and LogMeIn but both were very buggy when it came to unattended access. Someone in another forum mentioned InstantHousecall, and I tested it but still I'm a little gun shy now when it comes to the security of my company and our clients for managed services. Can anyone else please weigh in on this? Thanks!



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#2 ScathEnfys

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Posted 08 June 2016 - 09:07 AM

What were you using teamviewer for in your company? I also think the jury's still out on who's lying and who's being honest in this so-called breach.
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#3 hateway

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Posted 08 June 2016 - 09:29 AM

What were you using teamviewer for in your company? I also think the jury's still out on who's lying and who's being honest in this so-called breach.

We were using it for unattended access.



#4 DeimosChaos

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Posted 08 June 2016 - 09:55 AM

If you are using a strong password, and two factor authentication you are probably fine. As ScathEnfys said, its not very clear on what is what right now. I would just check/monitor your logs for any suspicious activity. It seemed that most of the people "hacking" (I use that term loosely) into teamviewer were coming from China IP addresses I believe. So easy enough to check for strange activity.


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#5 hateway

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Posted 08 June 2016 - 10:01 AM

Thanks to both of you. In your opinions, would you prefer using TeamViewer over the other options out there, and if so, why? I like the lifetime license, although I know I need to upgrade



#6 DeimosChaos

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Posted 08 June 2016 - 10:08 AM

I can't really answer that cause I haven't used any of the other ones. Have only ever used TeamViewer out of that list.


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#7 Aura

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Posted 08 June 2016 - 02:52 PM

Here we are using RemotelyAnywhere by LogMeIn. It works well, have a lot of features and is pretty easy to install/deploy/use.

https://secure.remotelyanywhere.com/template.asp?page=home

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#8 ScathEnfys

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Posted 08 June 2016 - 06:15 PM

If you are using Linux, secure shell (SSH) is probably your best option if you can stand the lack of a GUI. Something called VNC rings a faint bell as well.
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