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Windows 7 freeze - help!


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6 replies to this topic

#1 The7thSon

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Posted 07 June 2016 - 12:49 PM

Hello mods,

I would love some advice on how to keep my computer from freezing; it began this morning. Anywhere from 1 to 10 minutes after logging in, everything just stops. Same result after booting in Safe Mode, as well.

My specs:
Acer Aspire
4GB DDR2 RAM
1TB Western Digital HDD
Q8300 Intel Core 2 Quad Processor
GeForce 7100 integrated video

Thank you for your time!

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#2 hamluis

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Posted 07 June 2016 - 01:40 PM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#3 The7thSon

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Posted 07 June 2016 - 02:24 PM

I am certain that my computer will freeze before I am able to launch a Web browser, let alone be able to download anything; I first posted my question here, and am replying, via mobile.

#4 hamluis

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Posted 07 June 2016 - 04:25 PM

Without a look at key system information...suggesting anything is pretty clueless, IMO.

 

A system may freeze/crash for any number of reasons, none of which can accurately be stated without more system info, IMO.

 

Louis



#5 The7thSon

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Posted 07 June 2016 - 04:47 PM

Would I be able to have my HDD read in another computer by means of USB enclosure to verify this same information?

#6 The7thSon

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Posted 07 June 2016 - 04:50 PM

My apologies; that must have sounded like a silly question, since it would no longer be attached to the faulty PC.

#7 pcpunk

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Posted 07 June 2016 - 06:30 PM

I would present some more clues in this case

 

New hardware installed recently

 

New Software

 

Noticeable heat or noises

 

Is the Fan running

 

Possible Power Supply issue

 

Booting up a live OS CD or USB like Linux to rule out Hardware

 

You might provide the exact Model of the pc.  Sometimes this will produce an internet search hit as to a common problem with the same pc.

 

pcpunk


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eps2.4_m4ster-s1ave.aes_pcpunk_leavemehere

 





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