hey there I seem to be having some issues with my laptop.
I have windows 7 installed on it and it had been acting very slow.
I deleted some files etc and freed up my hard drive space,
then playing around with permissions and my user account (i had suspected I had hacker on my system)
I changed permission on my C: to admin only or something like that.
I am the only user account (admin) and had a guest account i disabled.
anyway after that the next time i turned my computer on i noticed my recycle bin had been emptied which i never did and i couldn't open the c: drive.
I tried safe mode, system restore etc and it said i needed administrator rights.
I searched on google and downloaded malwarebites and ran that, it picked up 3 viruses or something.
said to restart the computer which i did.
when i restarted the computer malwaresbites didn't work anymore and i couldn't open programs properly.
oh i might add before this i had been looking at my services and resource monitor and saw there were addresses established and listening on ports etc. so i tried to disable a few and make my firewall better (though i am not tech savvy) i am not sure if i did any damage.
but now i can't access user accounts, firewall settings, network settings and heap of other things.
I am affraid that a virus or hacker or something is using my computer and accessing files.
as there was a few dodgy things i saw when i could see resource monitor (someone printing documents and pictures of my work..)
I downloaded takeownership to try and take back my c: though the program would open (black screen) then disappear quickly.
I have an external hard drive i wanted to use to back up my work files, personal pictures, movies, music etc but i couldn't transfer them because c: drive is not accessible and i need permission from the administrator (which is me lol) to do it.
I tried going into permissions and all that now it won't let me change anything.
the only way i could save on my external hardrive was to open a word document and then click save as to the drive.. which is cool though i have near 400 gigs to back up and a lot of files i can't do one by one like that,
my question is what can i do to back up my files? I am pretty sure my laptop is screwed.
hope someone can help have been trying for the past 3 weeks