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3 replies to this topic

#1 JHOY715


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Posted 10 August 2006 - 12:03 AM

All i want to know if someone can tell me what this file g4jo0e13eh.dll is attached to i want to delete it it shows up as spyware but it says "cannot delete g4jo0e13eh.dll it is being used...... close any programs that might be using the file and try again.
i cant install windows defender for some reason.
i am using adaware with updated defs and spybot s&d with updated defs and install wintasks and it worked once but wont seem to open anymore.
it is not this computer but one i am trying to fix for a friend and am stuck
i have managed to shut all proccess down to the essential 25 in taskmanager

if you need more info just ask(not hijackthis though)

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#2 Orange Blossom

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Posted 10 August 2006 - 12:36 AM

Here is some information on http://fileinfo.prevx.com/QQf26c15599955-G...0E13EH.DLL.html

Have you tried getting rid of it in Safe Mode? Here is how to get into Safe Mode:

Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 -David-


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Posted 10 August 2006 - 07:20 AM

Hey JHOY715
You will need a specific removal tool to delete this.

Please download Look2Me-Destroyer from here to your desktop.
Close all programs before continuing.
Double-click Look2Me-Destroyer.exe icon to run it.
Put a check next to "Run this program as a task".
You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click "OK"
When Look2Me-Destroyer re-opens, click the "Scan for L2M" button, your desktop icons will disappear, this is normal.
Once it's done scanning, click the "Remove L2M" button.
You will receive a Done Scanning message, click OK.
When completed, you will receive this message - Done removing infected files....., click OK.
After the restart, please post the contents of C:\Look2Me-Destroyer.txt.
Note, if Look2Me-Destroyer does not reopen automatically, reboot and try again.


#4 ThorXP


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Posted 10 August 2006 - 07:44 AM

If the member has the problem he has with this one let's see if there are any other problems and have a HijackThis run.

I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.
Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it difficult to properly clean your system.

Read Preparation Guide for use before posting a HijackThis Log.

Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, at this link below.
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.


Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

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