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Slow and delayed click in Firefox


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12 replies to this topic

#1 Halsen

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Posted 07 June 2016 - 03:10 AM

Slow and delayed click when doing almost anything; Switching tabs, opening new ones, clicking on links. CLICK & WAIT is what I have to do. My Outlook works fine.

 

Help


Edited by Halsen, 07 June 2016 - 03:10 AM.


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#2 InadequateInfirmity

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Posted 07 June 2016 - 05:12 PM

Adware Cleaner Scan.

 

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

JRT Scan.

Please download Junkware Removal Tool and save it on your desktop.

 

  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.
  •  

Adware Removal Tool Scan.

 

Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.

 

 

LOr0Gd7.png

 

Hit Ok.

 

sYFsqHx.png

 

Hit next make sure to leave all items checked, for removal.

 

8NcZjGc.png

 

 

The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete, thenOK again to finish up. Post log generated by tool.

 

ZHP Scan.

Please download Zhp Cleaner  to your desktop.  Right Click the icon and select run as administrator.

 http://nicolascoolman.com/download/zhpcleaner

 

 

2. Once you have started the program, you will need to click the scanner button.

EgsT69u.png

The program will close all open browsers!

3. Once the scan is completed, the you will want to click the Repair button.

6QJjV50.png

At the end of the process you may be asked to reboot your machine. After you reboot a report will open on your desktop.

Copy and paste the report here in your next reply.

 Zemana Scan

 

 

Run a full scan with Zemana AntiMalware!

Install and select deep scan.

jdmyscF.jpg

Remove any infections found.

Then click on the icon in the pic below.

DOLGyto.jpg

Double click on the scan log, copy and paste here in your reply



#3 Halsen

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Posted 08 June 2016 - 05:28 AM

ZHP cleaner website is so messed up I could find anything to download from it. If you can send another link that would be appreciated


Edited by Halsen, 08 June 2016 - 05:28 AM.


#4 InadequateInfirmity

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Posted 08 June 2016 - 04:23 PM

Here is the new link. :)

 

http://ccm.net/download/download-24750-zhpcleaner



#5 Halsen

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Posted 09 June 2016 - 03:04 AM

downloaded ZHP and ran it but a program screen pops up that gives me two options, upgrade or close. Up grade leads me to the Nicolas Coolman page that is useless as it thanks me for downloading his free software.....and then nothing. This appears to be a cyclic dead end on ZHP Cleaner



#6 InadequateInfirmity

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Posted 09 June 2016 - 05:49 PM

Just skip the ZHP cleaner and move one please, we can do this without that tool. :) 



#7 Halsen

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Posted 10 June 2016 - 03:47 AM

got ZHP to work FINALLY

 

~ ZHPCleaner v2016.8.13.324 by Nicolas Coolman (2015/08/13)
~ Run by Ray (Administrator)  (09/06/2016 02:30:38)
~ Site : http://www.nicolascoolman.fr
~ Facebook : https://www.facebook.com/nicolascoolman1
~ State version : Version KO
~ Type : Repair
~ Report : C:\Users\Ray\Desktop\ZHPCleaner.txt
~ Quarantine : C:\Users\Ray\AppData\Roaming\ZHP\ZHPCleaner_Quarantine.txt
~ UAC : Activate
~ Boot Mode : Normal (Normal boot)
Windows 7 Home Premium, 64-bit Service Pack 1 (Build 7601)


---\\  Services (0)
~ No malicious or unnecessary items found.


---\\  Browser internet (0)
~ No malicious or unnecessary items found.


---\\  Hosts file (0)
~ No malicious or unnecessary items found.


---\\  Scheduled automatic tasks. (0)
~ No malicious or unnecessary items found.


---\\  Explorer ( File, Folder) (3)
MOVED file: C:\Users\Ray\Desktop\Applian FLV Player.lnk  [Bad : C:\Program Files (x86)\FLV Player\FLVPlayer.exe]  =>PUP.Optional.FLVPlayer
MOVED file: C:\Users\Ray\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Applian FLV Player.lnk  [Bad : C:\Program Files (x86)\FLV Player\FLVPlayer.exe]  =>PUP.Optional.FLVPlayer
MOVED folder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DYMO Productivity Software  =>PUP.Optional.Conduit


---\\  Registry ( Key, Value, Data) (21)
DELETED key*: [X64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C260B4B-F7A0-40B5-B403-BEFCDC6A4C3B} [TSWebMon]  =>PUP.Optional.TencentAddressBar
DELETED key*: [X64] HKLM\Software\Classes\CLSID\{7C260B4B-F7A0-40B5-B403-BEFCDC6A4C3B} [电脑管家网页防火墙]  =>PUP.Optional.TencentAddressBar
DELETED key*: [X64] HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\ QQPCTray ["C:\Program Files (x86)\Tencent\QQPCMgr\11.3.17201.218\QQPCTray.exe"  /regrun (Not File)]  =>PUP.Optional.TencentAddressBar
DELETED key*: HKEY_USERS\S-1-5-21-2513221048-3415156607-3463013705-1000\Software\Classes\.apk [TencentAndroidAssistant]  =>PUP.Optional.TencentAddressBar
DELETED key*: HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1B5D5DBD-C857-4377-A755-06E50B4AC2B0} [C:\Program Files (x86)\Common Files\Tencent\QQPhoneManager\2.0.201.3192 (Not File)]  =>PUP.Optional.TencentAddressBar
DELETED key*: HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{639B74F1-0594-432C-97C8-68C8C17A1E1D} [C:\Program Files (x86)\Tencent\QQPCMgr\11.3.17201.218\Plugins\QQPCB1AndroidJmp (Not File)]  =>PUP.Optional.TencentAddressBar
DELETED key*: [X64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AF34C809-5F2C-41c1-9001-2DBFBCAA276D} [C:\Program Files\Freecorder extension x64 (Not File)]  =>PUP.Optional.FreecorderExtension
DELETED key^: [X64] HKLM\SOFTWARE\Wow6432Node\Tencent []  =>PUP.Optional.TencentAddressBar
DELETED key*: [X64] HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{501451DE-5808-4599-B544-8BD0915B6B24}_is1 [GreenTree Applications SRL]  =>PUP.Optional.GreenTreeApp
DELETED key*: [X64] HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{16EE6530-8649-4F42-A9E4-F6A3295AF975} [C:\Program Files (x86)\Tencent\QQPCMgr\11.3.17201.218\ (Not File)]  =>PUP.Optional.TencentAddressBar
DELETED key*: [X64] HKLM\SOFTWARE\Classes\CLSID\{754DF2CE-51E8-4895-B53C-6381418B84AE} [QQ Master Extention]  =>PUP.Optional.TencentAddressBar
DELETED key: [X64] HKLM\SOFTWARE\Classes\CLSID\{754DF2CE-51E8-4895-B53C-6381418B84AE}\InprocServer32 [C:\Program Files (x86)\Tencent\QQPCMgr\11.3.17201.218\plugins\FileSmash\QMSoftExt64.dll (Not File)]  =>PUP.Optional.TencentAddressBar
DELETED key: [X64] HKLM\SOFTWARE\Classes\CLSID\{7C260B4B-F7A0-40B5-B403-BEFCDC6A4C3B}\InprocServer32 [C:\Program Files (x86)\Tencent\QQPCMgr\11.3.17201.218\TSWebMon64.dat (Not File)]  =>PUP.Optional.TencentAddressBar
DELETED key*: [X64] HKLM\SOFTWARE\Classes\CLSID\{B7667919-3765-4815-A66D-98A09BE662D6} [PCMgr Garbage Cleaner ShellExtension]  =>PUP.Optional.TencentAddressBar
DELETED key: [X64] HKLM\SOFTWARE\Classes\CLSID\{B7667919-3765-4815-A66D-98A09BE662D6}\InprocServer32 [C:\Program Files (x86)\Tencent\QQPCMgr\11.3.17201.218\QMGCShellExt64.dll (Not File)]  =>PUP.Optional.TencentAddressBar
DELETED key*: [X64] HKLM\SOFTWARE\Classes\CLSID\{CBDECEF7-7A29-4cbf-A009-2673D82C7BF9} [QMContextUninstallMenu Class]  =>PUP.Optional.TencentAddressBar
DELETED key: [X64] HKLM\SOFTWARE\Classes\CLSID\{CBDECEF7-7A29-4cbf-A009-2673D82C7BF9}\InprocServer32 [C:\Program Files (x86)\Tencent\QQPCMgr\11.3.17201.218\QMContextUninstall64.dll (Not File)]  =>PUP.Optional.TencentAddressBar
DELETED key*: [X64] HKLM\SOFTWARE\Classes\CLSID\{D4801E96-E7A1-45F6-B124-7A36DFB40B81} [PSFactoryBuffer]  =>PUP.Optional.TencentAddressBar
DELETED key: [X64] HKLM\SOFTWARE\Classes\CLSID\{D4801E96-E7A1-45F6-B124-7A36DFB40B81}\InprocServer32 [C:\Program Files (x86)\Tencent\QQPCMgr\11.3.17201.218\QMContextUninstall64.dll (Not File)]  =>PUP.Optional.TencentAddressBar
DELETED key*: [X64] HKLM\SOFTWARE\Classes\CLSID\{E52EB753-1F56-4DF7-BE53-2C314AC5F8A1} [PSFactoryBuffer]  =>PUP.Optional.TencentAddressBar
DELETED key: [X64] HKLM\SOFTWARE\Classes\CLSID\{E52EB753-1F56-4DF7-BE53-2C314AC5F8A1}\InprocServer32 [C:\Program Files (x86)\Tencent\QQPCMgr\11.3.17201.218\QMContextScan64.dll (Not File)]  =>PUP.Optional.TencentAddressBar


---\\ Result of repair
~ Repair carried out successfully
~ Browser not found (Opera Software)
~ The system has been restarted.


---\\ Statistics
~ Items scanned : 1660
~ Items found : 0
~ Items cancelled : 0
~ Items repaired : 24


~ End of clean in 2 minutes
===================
ZHPCleaner-[R]-09062016-02_33_17.txt
ZHPCleaner-[R]-26042015-01_35_57.txt
ZHPCleaner-[S]-09062016-02_28_31.txt
 



#8 Halsen

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Posted 10 June 2016 - 03:55 AM

JRT.txt

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.6 (04.25.2016)
Operating System: Windows 7 Home Premium x64
Ran by Ray (Administrator) on Fri 06/10/2016 at  1:41:14.56
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 24

Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3HO2ICV0 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\A4KINHXW (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G5X2KW71 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GOAI5CR1 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LL7FF2TO (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LUL71U8P (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O54YQ7HB (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q4Q6TNTX (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UKGZFB0T (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WPLR9AK6 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YNBV1PTM (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Ray\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YQW6LF7L (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3HO2ICV0 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\A4KINHXW (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\G5X2KW71 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\GOAI5CR1 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LL7FF2TO (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LUL71U8P (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O54YQ7HB (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Q4Q6TNTX (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UKGZFB0T (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WPLR9AK6 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YNBV1PTM (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YQW6LF7L (Temporary Internet Files Folder)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 06/10/2016 at  1:53:08.55
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


Adware

 

Adware.Snapdo ->> Registry Value ->> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\ApprovedExtensionsMigration\ <RegValue:> {AE07101B-46D4-4A98-AF68-0333EA26E113}
 


ZEMANA FOUND NOTHING



#9 Halsen

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Posted 10 June 2016 - 04:05 AM

# AdwCleaner v5.119 - Logfile created 10/06/2016 at 02:01:45
# Updated 30/05/2016 by Xplode
# Database : 2016-06-07.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (X64)
# Username : Ray - RAY-PC
# Running from : F:\Ray's Files 2013.3 (YM) forward\Computer Help\BleepingComputer.com 2016.6.8\adwcleaner_5.119.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLL ] *****


***** [ WMI ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

Key Found : HKLM\SOFTWARE\Description

***** [ Web browsers ] *****


*************************

C:\AdwCleaner\AdwCleaner[C11].txt - [2533 bytes] - [12/01/2016 00:56:55]
C:\AdwCleaner\AdwCleaner[C1].txt - [12816 bytes] - [17/04/2016 00:48:54]
C:\AdwCleaner\AdwCleaner[C2].txt - [3391 bytes] - [04/06/2016 23:43:36]
C:\AdwCleaner\AdwCleaner[C3].txt - [2466 bytes] - [07/06/2016 01:12:31]
C:\AdwCleaner\AdwCleaner[R14].txt - [1113 bytes] - [27/04/2015 00:15:40]
C:\AdwCleaner\AdwCleaner[R15].txt - [1488 bytes] - [02/08/2015 21:18:52]
C:\AdwCleaner\AdwCleaner[R16].txt - [1548 bytes] - [02/08/2015 21:21:28]
C:\AdwCleaner\AdwCleaner[R18].txt - [6016 bytes] - [16/01/2016 17:51:43]
C:\AdwCleaner\AdwCleaner[R19].txt - [612 bytes] - [10/02/2016 20:57:13]
C:\AdwCleaner\AdwCleaner[R20].txt - [514 bytes] - [10/02/2016 21:13:03]
C:\AdwCleaner\AdwCleaner[R21].txt - [2064 bytes] - [17/03/2016 00:47:08]
C:\AdwCleaner\AdwCleaner[S11].txt - [4303 bytes] - [16/01/2016 22:20:42]
C:\AdwCleaner\AdwCleaner[S12].txt - [2154 bytes] - [17/03/2016 00:49:19]
C:\AdwCleaner\AdwCleaner[S18].txt - [2321 bytes] - [11/01/2016 23:54:58]
C:\AdwCleaner\AdwCleaner[S1].txt - [12799 bytes] - [10/02/2016 21:17:31]
C:\AdwCleaner\AdwCleaner[S2].txt - [3163 bytes] - [04/06/2016 23:23:18]
C:\AdwCleaner\AdwCleaner[S3].txt - [2110 bytes] - [04/06/2016 23:54:37]
C:\AdwCleaner\AdwCleaner[S4].txt - [2292 bytes] - [07/06/2016 01:03:49]
C:\AdwCleaner\AdwCleaner[S5].txt - [399 bytes] - [08/06/2016 03:29:56]
C:\AdwCleaner\AdwCleaner[S7].txt - [2132 bytes] - [10/06/2016 02:01:45]
C:\AdwCleaner\AdwCleaner[S9].txt - [1108 bytes] - [27/04/2015 00:21:17]

########## EOF - C:\AdwCleaner\AdwCleaner[S7].txt - [2278 bytes] ##########
 



#10 InadequateInfirmity

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Posted 10 June 2016 - 01:39 PM

Scan & Clean With Ads Fix

 

  • Disable Windows Defender & Antivirus Prior To Running This Tool!!
  • Save Ads Fix to your desktop.
  • Right Click & Run As Administrator.
  • You will then be prompted to install Certificates.
  • Install then click OK.
  • Right Click & Run As Administrator Again.
  • Click Options then select Unlock the deletion.
  • Then click on clean.

Reset Host File

 

 

  • Click here to download RstHosts v2.0
  • Save the file to your desktop.
  • Right Click and Run as Administrator.
  • Click on Restaurer, then click OK at the prompt.
  • This will restore the default host file.
  • Next Click on Creer Un Rapport.
  • This will open a logfile, post that in your next reply.

 

 

 

 

 

9-Lab Scan.

 

  • Download 9-Lab Removal Tool.
  • CLICK HERE to determine whether you're running 32-bit or 64-bit for Windows.
  • Install the program onto your computer, then right click the icon  run as administrator.
  • Update the program and then run a full scan!
  • Make sure the program updates, might be better to install it update reboot and check for updates again.
  • You need to make sure the database updates!!!
  • Upon Scan Completion Click on Show Results.
  • Then Click On Clean 
  • Then Click on Save Log.
  • Save it to your desktop, copy and paste the contents of the log here in your next reply.


#11 Halsen

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Posted 11 June 2016 - 02:52 AM

Last night I ran ZHP. Then rebooted and tried Firefox and it seemed much faster. Turned off the computer and when I booted up today everything was delayed click and slow like firefox was. I noticed in Outlook it was super slow. Now Outlook is dificult to open and stops responding very easily.

Not sure what has happen.

 

RST host report

 

-|x| RstHosts v2.0 - Rapport créé le 11/06/2016 à 00:38:32
-|x| Système d'exploitation : Windows 7 Home Premium Service Pack 1 (64 bits)
-|x| Nom d'utilisateur : Ray - RAY-PC (Administrateur)

-|x|- Informations -|x|-

Emplacement : C:\Windows\System32\drivers\etc\hosts
Attribut(s) : RASH
Propriétaire : Administrators - BUILTIN
Taille : 89 bytes
Date de création : 11/06/2016 - 00:38:28
Date de modification : 11/06/2016 - 00:38:28
Date de dernier accès : 11/06/2016 - 00:38:28

-|x|- Contenu du fichier -|x|-

# Fichier Hosts créé par RstHosts

127.0.0.1       localhost
::1             localhost

-|x|- E.O.F - C:\RstHosts.txt - 620 bytes -|x|-
 

 

========================================================================

 

9-Lab said it was unable to load data base and canceled the scan

 

==========================================================================

can'r get adsfix to run. Turned off Windows Defender also. still no luck



#12 Halsen

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Posted 11 June 2016 - 11:50 AM

new development---I can no longer print  from Firefox. pop up states "some printer functionality is not available".

 

Something nasty must be messing with my computer as several of the programs you forwarded will not run or load


Edited by Halsen, 11 June 2016 - 11:56 AM.


#13 InadequateInfirmity

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Posted 11 June 2016 - 03:10 PM

Please post a new thread in the Virus & Spyware area, make sure and include a link from this thread in your new topic.

 

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

 

Make sure and post your FRST logs here.

 

When you have made the new thread, please post a link to it in this topic. :)






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