I have a Toshiba Satellite C855-S5194 Notebook with 6gb Ram running WIndows 10 and now it is refusing to fully boot and load Windows.
Battery died while watching a movie, I plugged it in and left it to charge. A few hours later I tried to boot it up and I only got fan noise and the "Toshiba" splash screen.
What have I tried?
-pulled out the harddrive and confirmed the data and operating system appear to be fine.
-replaced the CMOS battery based on a forum discussion I found online - no change.
-I can access the bios by pressing F2 but only if I plug in an external USB keyboard. The "built in" keyboard and pad get no response.
-tried booting with each RAM module individually - no change
Any other suggestions? My attempts to Google similar issues have failed me.
As I said, I already got my data so now it's just a matter of wanting to figure out the problem and hopefully salvage the hardware.
Thanks in advance.