I have Kubuntu 14.04. I plugged my external hard drive into my laptop. Evidently it created 2 drives named New Volume. One is good to go, I can open files from it, etc. The other seems dead and doesn't offer the "safely remove" option. If I left click on it, the following msg appears atop Dolphin:
An error occurred while accessing 'New Volume', the system responded: The requested operation has failed: Error mounting /dev/sda6 at /media/richard/New Volume: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dm ask=0077,fmask=0177" "/dev/sda6" "/media/richard/New Volume"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0). Metadata kept in Windows cache, refused to mount. Failed to mount '/dev/sda6': Operation not permitted The NTFS partition is in an unsafe state. Please resume and shutdown Windows fully (no hibernation or fast restarting), or mount the volume read-only with the 'ro' mount option.
I can remove the "good" one and the "bad" one remains. How do I remove it? Even after I do a hard boot it's still there in Dolphin. I found the following in another forum when googling for a solution:
Will this work?
Use umount with Force option. if your device is /dev/sda6, use:
sudo umount -f /dev/sda6
Here it is in its entirety: http://askubuntu.com/questions/692633/unable-to-safely-remove-usb-external-hard-drive
Edited by bamashooter, 06 June 2016 - 05:39 PM.