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Computer works on and off; at my wits end for a fix


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8 replies to this topic

#1 BeeAndBarb

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Posted 06 June 2016 - 04:22 PM

The problems started about a month ago; I started up my computer in late march, and for some reason i got to my desktop, but i couldn't open any programs and i couldn't shut it down. I shut it down manually, and I start it back up and it still didn't work. The strange thing is it's been working on and off. Some days I start it up and it works fine, others it doesn't work, hence how I'm writing this. 

 

I've been trying to find a fix for months, I've tried reinstalling drivers, I've tried taking a break from turning my computer on, I've tried restoring to an earlier date, everything except restoring my windows 7 in full. 

 

I really want a fix. I'd love it if someone were to help me. I'd give more detail, I'm sorry, but I'm just really stressed right now and I an't think clearly. 



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#2 hamluis

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Posted 06 June 2016 - 07:50 PM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#3 dc3

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Posted 07 June 2016 - 10:25 AM

Do you have a Windows 7 installation disc?

 

If you do, you can use the tutorial below to run the Startup Repair.

 

Repair Installation Instructions
 
Attention:  In order to boot from the installation disc you may need to change the boot order in the BIOS so that the optical driver is the first device in the boot order, and the HDD/SSD is the second devcice.
 
1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2.  You will be prompted to press any key to start the installation, do so.
 
At this point the setup process will load files, this will take several minutes.
 
3.  You will now need to choose the  Language, Time and currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8.  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9.  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10.  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Edited by dc3, 07 June 2016 - 10:27 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 BeeAndBarb

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Posted 07 June 2016 - 04:45 PM

MiniToolBox by Farbar  Version: 07-02-2016 01

 

Ran by Leigh (administrator) on 07-06-2016 at 17:41:46
Running from "C:\Users\Leigh\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: TA970 Manufacturer: BIOSTAR Group
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/07/2016 05:34:59 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/07/2016 05:30:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/06/2016 07:15:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 998
 
Error: (06/06/2016 07:15:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 998
 
Error: (06/06/2016 07:15:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/06/2016 04:31:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/06/2016 04:29:33 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/05/2016 02:41:06 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 15.0.4823.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: f94
Start Time: 01d1bf596aab337b
Termination Time: 14
Application Path: C:\Program Files\Microsoft Office 15\Root\Office15\WINWORD.EXE
Report Id: 07378cb1-2b4d-11e6-bf78-b8975a5b1463
 
Error: (06/05/2016 02:39:23 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (06/05/2016 02:35:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
System errors:
=============
Error: (06/07/2016 05:40:39 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (06/07/2016 05:40:31 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (06/07/2016 05:40:23 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (06/07/2016 05:40:15 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (06/07/2016 05:39:51 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (06/07/2016 05:39:14 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (06/07/2016 05:37:51 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (06/07/2016 05:36:11 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (06/07/2016 05:36:03 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Error: (06/07/2016 05:35:55 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.
 
Microsoft Office Sessions:
=========================
Error: (06/07/2016 05:34:59 PM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1
 
Error: (06/07/2016 05:30:36 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/06/2016 07:15:22 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 998
 
Error: (06/06/2016 07:15:22 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 998
 
Error: (06/06/2016 07:15:22 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/06/2016 04:31:18 PM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1
 
Error: (06/06/2016 04:29:33 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (06/05/2016 02:41:06 PM) (Source: Application Hang)(User: )
Description: WINWORD.EXE15.0.4823.1000f9401d1bf596aab337b14C:\Program Files\Microsoft Office 15\Root\Office15\WINWORD.EXE07378cb1-2b4d-11e6-bf78-b8975a5b1463
 
Error: (06/05/2016 02:39:23 PM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1
 
Error: (06/05/2016 02:35:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.6.42094 - BitTorrent Inc.)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.016.20045 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 14.0.0.178 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.3.0.151 - Adobe Systems Incorporated)
Adobe Flash Player 12 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 12.0.0.70 - Adobe Systems Incorporated)
Adobe Flash Player 13 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Illustrator CC 2014 (HKLM-x32\...\{2B4B4082-8043-4646-8334-B0A29E641211}) (Version: 18.1.1 - Adobe Systems Incorporated)
Adobe InDesign CC 2014 (HKLM-x32\...\{CCDCB9C4-72BA-1014-A3F8-D123F2F18BC2}) (Version: 10.1.0.070 - Adobe Systems Incorporated)
Adobe Photoshop CS5 13 (HKLM-x32\...\{5D0428D2-B5EA-46C8-B678-5F0485BC1DA1}_is1) (Version: 13.0.0.0 - Adobe)
Adobe Photoshop Elements 11 (HKLM-x32\...\Adobe Photoshop Elements 11) (Version: 11.0 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.4.154 - Adobe Systems, Inc.)
Adobe® Content Viewer (HKLM-x32\...\com.adobe.dmp.contentviewer) (Version: 3.4.3 - Adobe Systems, Incorporated)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
AMD Catalyst Install Manager (HKLM\...\{C2956908-53A3-88FC-B795-B16508296FC4}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.2.0 - Asmedia Technology)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Autodesk Backburner 2014 (HKLM-x32\...\{3D347E6D-5A03-4342-B5BA-6A771885F379}) (Version: 14.0.0.0 - Autodesk, Inc.)
Autodesk Composite 2014 (HKLM\...\{5AAB972C-FF31-4B01-8445-50C42860EC02}) (Version: 9.0.0.0 - Autodesk) Hidden
Autodesk Composite 2014 (HKLM\...\Autodesk Composite 2014) (Version: 9.0.0.0 - Autodesk)
Autodesk DirectConnect 2014 64-bit (HKLM\...\{8FC7C2B2-0F64-4B35-AA3D-2B051D009243}) (Version: 8.0.56.1 - Autodesk) Hidden
Autodesk DirectConnect 2014 64-bit (HKLM\...\Autodesk DirectConnect 2014 64-bit) (Version: 8.0.56.1 - Autodesk)
Autodesk MatchMover 2014 (HKLM\...\{B151ECD3-2DBE-45E9-816E-F8AA6238F6A8}) (Version: 14.00.0000 - Autodesk)
Autodesk Maya 2014 (HKLM\...\{7FA8BC5D-7CE4-42F3-8EAE-32DF5BAB53A7}) (Version: 16.0.0.0 - Autodesk) Hidden
Autodesk Maya 2014 (HKLM\...\Autodesk Maya 2014) (Version: 16.0.0.0 - Autodesk)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.3.2223 - AVAST Software)
BIOScreen (HKLM-x32\...\{B099C29E-EC83-4BF2-A4FF-5809D09C1C1B}) (Version:  - )
Blender (HKLM\...\Blender) (Version: 2.71 - Blender Foundation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BOSS (HKLM-x32\...\BOSS) (Version: 2.1.1 - BOSS Development Team)
Cheat Engine 6.4 (HKLM-x32\...\Cheat Engine 6.4_is1) (Version:  - Cheat Engine)
Cheat Engine 6.5 (HKLM-x32\...\Cheat Engine 6.5_is1) (Version:  - Cheat Engine)
Cisco AnyConnect Posture Module (HKLM-x32\...\{EAC81878-58E2-4E6C-8371-4F859DCAC296}) (Version: 3.1.06073 - Cisco Systems, Inc.)
Cisco AnyConnect Secure Mobility Client  (HKLM-x32\...\Cisco AnyConnect Secure Mobility Client) (Version: 3.1.06073 - Cisco Systems, Inc.)
Cisco AnyConnect Secure Mobility Client (HKLM-x32\...\{7C222DD9-097A-4E53-B8BD-883B68D9537A}) (Version: 3.1.06073 - Cisco Systems, Inc.) Hidden
Cities - Skylines (HKLM-x32\...\Cities - Skylines_R.G. Mechanics_is1) (Version:  - R.G. Mechanics, markfiter)
Counter-Strike: Global Offensive - SDK (HKLM-x32\...\Steam App 745) (Version:  - )
Cyrodiil Upgrade Overhaul (HKCU\...\Cyrodiil Upgrade Overhaul) (Version:  - )
Desura (HKLM-x32\...\Desura) (Version: 100.53 - Desura)
Download Navigator (HKLM-x32\...\{3A3A3B34-6EA2-4031-8580-D66D29533E89}) (Version: 3.4.0 - SEIKO EPSON CORPORATION)
Dropbox (HKCU\...\Dropbox) (Version: 4.4.29 - Dropbox, Inc.)
Elements 11 Organizer (HKLM-x32\...\{D4D065E1-3ABF-41D0-B385-FC6F027F4D00}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
EPSON Artisan 1430 Series Printer Uninstall (HKLM\...\EPSON Artisan 1430 Series) (Version:  - SEIKO EPSON Corporation)
Epson Connect (HKLM-x32\...\{64BA551C-9AF6-495C-93F3-D1270E0045FC}) (Version:  - )
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
Epson Print CD (HKLM-x32\...\{D16A31F9-276D-4968-A753-FFEAC56995D0}) (Version: 2.05.00 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-2540 Series Printer Uninstall (HKLM\...\EPSON WF-2540 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Fallout 4 (HKLM\...\Steam App 377160) (Version:  - Bethesda Game Studios)
Fallout: New Vegas (HKLM\...\Steam App 22380) (Version:  - Obsidian Entertainment)
Fraps (HKLM-x32\...\Fraps) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.79 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
iCloud (HKLM\...\{2AAF09D5-4B3F-4975-B6A9-ECE2631FC942}) (Version: 4.0.5.20 - Apple Inc.)
Inkscape 0.91 (HKLM\...\{81922150-317E-4BB0-A31D-FF1C14F707C5}) (Version: 0.91 - inkscape.org)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Left 4 Dead 2 Authoring Tools (HKLM-x32\...\Steam App 563) (Version:  - Valve)
LOOT version 0.8.0 (HKLM-x32\...\{BF634210-A0D4-443F-A657-0DCE38040374}_is1) (Version: 0.8.0 - LOOT Team)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.309.1 - McAfee, Inc.)
mental ray renderer for Autodesk Maya 2014 (HKLM\...\{8057481C-0CFC-43BB-8EEC-C6A0E1C82E19}) (Version: 13.0.1.0 - mental ray)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM-x32\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280}) (Version: 3.5.30730.0 - Microsoft Corporation)
Microsoft Games for Windows - LIVE (HKLM-x32\...\{2C9EE786-1DDB-4C98-8FA4-B1B9B5A66B77}) (Version: 3.1.186.0 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{00C5F4F4-62F9-40D7-8000-AD8A9CD0C669}) (Version: 3.1.99.0 - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4823.1004 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Speech SDK 5.1 (HKLM-x32\...\{A403D88E-ED7D-48E3-91FD-B8C8A720EDA1}) (Version: 5.1.4324.0 - Microsoft)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
MP3 Player Utilities 4.16 (HKLM-x32\...\{8B9852AF-B0B0-47B7-9BC5-89A95D77B6C9}) (Version: 4.16 -  )
Nexus Mod Manager (HKLM\...\6af12c54-643b-4752-87d0-8335503010de_is1) (Version: 0.61.23 - Black Tree Gaming)
NifSkope (remove only) (HKLM-x32\...\NifSkope) (Version:  - )
Norton Identity Safe (HKLM-x32\...\NST) (Version: 2014.7.11.42 - Symantec Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.5.2 - Notepad++ Team)
NVIDIA PhysX (HKLM-x32\...\{46ED2B64-85C7-4E1F-920C-A555B21F2E4C}) (Version: 9.11.1111 - NVIDIA Corporation)
Oblivion - Construction Set (HKLM-x32\...\{23D683DD-93C6-48E6-B84E-78B57778F126}) (Version: 1.00.0000 - Bethesda Softworks)
Oblivion mod manager 1.1.12 (HKLM-x32\...\Oblivion mod manager_is1) (Version:  - Timeslip)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4823.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4823.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4823.1004 - Microsoft Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.5.20.5318 - Electronic Arts, Inc.)
PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
PlaysTV (HKLM-x32\...\PlaysTV) (Version: 1.11.2-r113542-release - Plays.tv, LLC)
PSE11 STI Installer (HKLM-x32\...\{98CE8819-87AA-4814-8167-ADDDD513485F}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.992 - Even Balance, Inc.)
RAIDXpert (HKLM-x32\...\{8A4A80C2-87B1-44FB-BC24-9168930EB150}) (Version: 3.3.1540.20 - AMD) Hidden
RAIDXpert (HKLM-x32\...\InstallShield_{8A4A80C2-87B1-44FB-BC24-9168930EB150}) (Version: 3.3.1540.20 - AMD)
Raptr (HKLM-x32\...\Raptr) (Version: 5.2.0-r112326-release - Raptr, Inc)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.65.1025.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6690 - Realtek Semiconductor Corp.)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.7.8 - Rockstar Games)
Roleplaying City Map Generator (HKLM-x32\...\{3B585A53-CC41-4969-A7CB-F0E5D34ACA08}) (Version: 4.5.0.0 - )
Sims 4 Studio (HKLM-x32\...\{870AA913-0774-4ED0-B144-BC2C0CBE4BA0}_is1) (Version: 2.6.0.8 - Sims 4 Studio)
SketchUp 8 (HKLM-x32\...\{8EB62C87-AAA6-4850-A5BC-64155884B973}) (Version: 3.0.16846 - Trimble Navigation Limited)
SlimDX Runtime .NET 2.0 (January 2012) (HKLM-x32\...\{014A2868-BE56-4888-A16C-693989B8F153}) (Version: 2.0.13.43 - SlimDX Group)
Source SDK (HKLM-x32\...\Steam App 211) (Version:  - Valve)
Source SDK Base 2013 Singleplayer (HKLM-x32\...\Steam App 243730) (Version:  - )
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Team Fortress 2 (HKLM\...\Steam App 440) (Version:  - Valve)
The Elder Scrolls Online (HKLM-x32\...\The Elder Scrolls Online) (Version: 1.0.0.0 - Zenimax Online Studios)
The Elder Scrolls Online: Tamriel Unlimited (HKLM\...\Steam App 306130) (Version:  - Zenimax Online Studios)
The Sims 3 World Adventures Update 3.01 (HKLM-x32\...\The Sims 3 World Adventures Update 3.01) (Version:  - )
The Sims 4 (HKLM-x32\...\The Sims 4_is1) (Version:  - )
The Sims™ 3 Create a World Tool - Beta (HKLM-x32\...\{65761BAE-11E8-48FE-B30F-1F01011AB906}) (Version: 1.19.6 - Electronic Arts)
The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.3.33.1010 - Electronic Arts Inc.)
The Sims™ 4 Create A Sim Demo (HKLM-x32\...\{6908ED99-F02B-4E99-A202-3FAC99C510ED}) (Version: 1.0.237.100 - Electronic Arts Inc.)
TI-Nspire™ CX Student Software (HKLM-x32\...\{99D1FC9E-5C33-4B49-ABA3-52D6CE943766}) (Version: 4.0.0.235 - Texas Instruments Inc.)
TortoiseSVN 1.8.5.25224 (64 bit) (HKLM\...\{57FCA88C-D94A-490A-B8C6-8ECC3A9A48D2}) (Version: 1.8.25224 - TortoiseSVN)
TSR Workshop (HKLM-x32\...\{9B433010-B3DC-4D9A-835D-C98F1B0161FA}) (Version: 2.0.228 - The Sims Resource)
VC_CRT_x64 (HKLM\...\{54F2237F-018C-483B-8884-9FC0D88840C3}) (Version: 1.02.0000 - Intel Corporation) Hidden
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
Wrye Bash (HKLM-x32\...\Wrye Bash) (Version: 0.3.0.5 - Wrye & Wrye Bash Development Team)
 
========================= Memory info: ===================================
Percentage of memory in use: 70%
Total physical RAM: 8168.76 MB
Available physical RAM: 2420.84 MB
Total Virtual: 16335.71 MB
Available Virtual: 9407.94 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:473.36 GB) NTFS
 
========================= Users: ========================================
User accounts for \\LEIGH-PC
 
Administrator            Guest                    Leigh                    
 
 
**** End of log ****
 
 
Hope this helps!

Edited by hamluis, 08 June 2016 - 11:14 AM.


#5 dc3

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Posted 08 June 2016 - 09:41 AM

Please answer my question regarding the Windows 7 installation disc.

 

You don't need to quote the posts by either Louis or myself.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 BeeAndBarb

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Posted 08 June 2016 - 06:04 PM

Also, I have a hard disk of WIndows 7



#7 dc3

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Posted 09 June 2016 - 08:36 AM



Also, I have a hard disk of WIndows 7

Do you mean that you have a hard disk drive or the Windows 7 installation disc?

 

If this is the installation disc, please do the following.

 

Repair Installation Instructions
 
Attention:  In order to boot from the installation disc you may need to change the boot order in the BIOS so that the optical driver is the first device in the boot order, and the HDD/SSD is the second devcice.
 
1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2.  You will be prompted to press any key to start the installation, do so.
 
At this point the setup process will load files, this will take several minutes.
 
3.  You will now need to choose the  Language, Time and currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8.  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9.  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10.  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 BeeAndBarb

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Posted 30 June 2016 - 04:46 PM

Sorry for the late reply again, I just tried to fix it with startup repair, but it couldn't find a problem. What else should I do? 



#9 FreeBooter

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Posted 30 June 2016 - 08:11 PM

Uninstall third-party antivirus program and check and see if the issue has been resolved if not you can repair install Windows 7 this process will preserve your user accounts, data, programs, and system drivers and repairs any Windows 7 errors.


Edited by FreeBooter, 30 June 2016 - 08:11 PM.

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