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Win 10 iso download - repeated failure.


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#1 foxfire

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Posted 06 June 2016 - 12:01 PM

Attempts to access Microsoft.com Win 10 iso download have repeatedly failed over past week, despite leaving connection link  running overnight.

Basically, it locks in to the secure connection & leaves a blank page...eternally.

 

OS is Win7 64bit pro

Browsers.. Chrome, Firefox & IE (All have been reset with no addons)

Windows Firewall & Vista  are not blocking.

DNS has been flushed.

sfc /scannow run.

caches all cleaned

Speed is 2 Mbps.

 

Any suggestions please?



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#2 usasma

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Posted 06 June 2016 - 12:19 PM

Have you scanned for malware?

Try these free scans:

 

Please scan your system for infections using a couple of these free scans:

           F-Secure
           https://www.f-secure.com/en/web/home_global/online-scanner (link is external)

           McAfee
           http://www.mcafee.com/uk/downloads/free-tools/stinger.aspx (link is external)

           Microsoft
           http://www.microsoft.com/security/scanner/en-us/default.aspx (link is external)

           Sophos
           https://www.sophos.com/en-us/products/free-tools/virus-removal-tool.aspx (link is external)

           Trend Micro
           http://housecall.trendmicro.com/ (link is external)

The list comes from this page:  https://www.us-cert.gov/ncas/alerts/TA15-286A

 

 

 

Beyond that, I'd suggest posting over in the Networking forums for some more expert suggestions:    http://www.bleepingcomputer.com/forums/f/21/networking/


Edited by usasma, 06 June 2016 - 12:21 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Niweg

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Posted 06 June 2016 - 01:26 PM

 Go to this address and download the Media Creation Tool.

https://www.microsoft.com/en-us/software-download/windows10 .  Try using that to download the ISO if that's not what you're using.  It shouldn't take you more than 5 hours to download at 2 mbps.  I have to comment that 2 mbps is pretty slow for such a sizable download.

 

 Good luck. 


Make regular full system backups or you'll be sorry sooner or later.


#4 foxfire

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Posted 06 June 2016 - 02:31 PM

Have you scanned for malware?

Try these free scans:

 

Please scan your system for infections using a couple of these free scans:

 

           F-Secure
           https://www.f-secure.com/en/web/home_global/online-scanner (link is external)

           McAfee
           http://www.mcafee.com/uk/downloads/free-tools/stinger.aspx (link is external)

           Microsoft
           http://www.microsoft.com/security/scanner/en-us/default.aspx (link is external)

           Sophos
           https://www.sophos.com/en-us/products/free-tools/virus-removal-tool.aspx (link is external)

           Trend Micro
           http://housecall.trendmicro.com/ (link is external)

The list comes from this page:  https://www.us-cert.gov/ncas/alerts/TA15-286A

 

 

 

Beyond that, I'd suggest posting over in the Networking forums for some more expert suggestions:    http://www.bleepingcomputer.com/forums/f/21/networking/

 

Yes, thank you, I am squeaky clean of malware.



#5 foxfire

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Posted 06 June 2016 - 02:33 PM

 Go to this address and download the Media Creation Tool.

https://www.microsoft.com/en-us/software-download/windows10 .  Try using that to download the ISO if that's not what you're using.  It shouldn't take you more than 5 hours to download at 2 mbps.  I have to comment that 2 mbps is pretty slow for such a sizable download.

 

 Good luck. 

 

No joy there I am afraid.Thank you for your reply.



#6 usasma

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Posted 06 June 2016 - 02:52 PM

? Try a repair install of W7 ?
 

"How to Do a Repair Install to Fix Windows 7"
http://www.sevenforums.com/tutorials/3413-repair-install.html

Thanks to FreeBooter for the link!!!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Niweg

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Posted 07 June 2016 - 09:51 AM

 

 Go to this address and download the Media Creation Tool.

https://www.microsoft.com/en-us/software-download/windows10 .  Try using that to download the ISO if that's not what you're using.  It shouldn't take you more than 5 hours to download at 2 mbps.  I have to comment that 2 mbps is pretty slow for such a sizable download.

 

 Good luck. 

 

No joy there I am afraid.Thank you for your reply.

 

 

Maybe your best bet would be to get yourself a USB flash drive of 8 GB or larger, take it to a place with a much faster download speed, and download the ISO image to it.  I have 35 mbps download speed, and can download the ISO in under 20 minutes.

 

 Good luck.


Edited by Niweg, 07 June 2016 - 09:52 AM.

Make regular full system backups or you'll be sorry sooner or later.


#8 joshuals

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Posted 07 June 2016 - 10:36 AM

In a recent attempt to download Office 365 from Microsoft the download failed using a wireless connection. The problem was solved immediately by switching to an Ethernet connection.

Worth a try if you've been using wireless.....

#9 foxfire

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Posted 08 June 2016 - 12:06 PM

? Try a repair install of W7 ?
 

"How to Do a Repair Install to Fix Windows 7"
http://www.sevenforums.com/tutorials/3413-repair-install.html

Thanks to FreeBooter for the link!!!

 

Thank you, I have actually done the Win7 aio repair available here at Bleeping Computer. I am going to take Niweg`s advice now.

Grateful thanks, please mark as solved  :thumbsup2:



#10 foxfire

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Posted 08 June 2016 - 12:12 PM

 

 

 Go to this address and download the Media Creation Tool.

https://www.microsoft.com/en-us/software-download/windows10 .  Try using that to download the ISO if that's not what you're using.  It shouldn't take you more than 5 hours to download at 2 mbps.  I have to comment that 2 mbps is pretty slow for such a sizable download.

 

 Good luck. 

 

No joy there I am afraid.Thank you for your reply.

 

 

Maybe your best bet would be to get yourself a USB flash drive of 8 GB or larger, take it to a place with a much faster download speed, and download the ISO image to it.  I have 35 mbps download speed, and can download the ISO in under 20 minutes.

 

 Good luck.

 

I hadn`t thought of that, an excellent idea & foolproof too. 35 Mbps... wow :clapping: Many thanks



#11 foxfire

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Posted 08 June 2016 - 12:16 PM


 

In a recent attempt to download Office 365 from Microsoft the download failed using a wireless connection. The problem was solved immediately by switching to an Ethernet connection.

Worth a try if you've been using wireless.....

Interesting but I am on Ethernet...thanks anyway.



#12 foxfire

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Posted 10 June 2016 - 05:44 AM

 


 

In a recent attempt to download Office 365 from Microsoft the download failed using a wireless connection. The problem was solved immediately by switching to an Ethernet connection.

Worth a try if you've been using wireless.....

Interesting but I am on Ethernet...thanks anyway.

 

I have just found the cause..my router. The MTU (maximum transmission Unit) required adjustment as detailed HERE.

I am happily downloading the ISO on a 5 hour stint :clapping:



#13 TheJokerz

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Posted 10 June 2016 - 11:09 AM

And that is why I never buy netgear anything!


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