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File Explorer Freezing and Disk Read Error on Startup

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#1 aynren


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Posted 05 June 2016 - 08:19 PM



For the past few weeks or so I've been getting occasional crashing from the file explorer. The process will time out when I'll try to right click a file on my desktop, crash, rinse and repeat, and the problem is not fixed until I restart the computer. 


The second issue I'm having is that on start up, I will get the 'disk read error' message, press ctrl + alt + delete to restart, and generally after one or two tries this will clear up the problem. I am wondering if these two issues are related, however, and want to nip them in the bud before anything breaks for good.


I use Windows 10 64-bit, if this makes a difference. 


Thanks for your help in advance!

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#2 RolandJS


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Posted 05 June 2016 - 08:29 PM

Please tell us you have made restorable full image backups of your OS partition and data partition before this all began happening.  Get the hard-drive specs, from manufacturer's web site [if not on your hard-drive already] - download and run hard-drive tests.  BC regulars might ask you to download and run both MiniToolBox and Speccy -- when they ask, do that, follow their lead.  Meanwhile, I highly recommend making at least one if not two full images of your OS and data partitions onto at least one if not two usb external platter-driven hard-drives.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.


Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

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