Recently I tried to install Final Fantasy X / X-2 on Steam on my Windows 7 tower computer. The download got to 100%, and then never could finish due to "Disk Write Error". Restarting Steam, my computer, and the download did nothing to help. After doing some research, I found that this was something wrong with the hard disk (apparently). I tried the Windows 7 "Disk Cleanup", but upon restart, it was met with the message that I'm sure you've all heard of, saying something like:
"Could not get direct access to volume.
[Due to] some recently installed software (program)" (Tell me if that was not clear enough and I can restart and write down the whole message to post here.)
So I did some more research, and deleted a bunch of programs (just cleaning up the computer of old crap), including Avast Antivirus (I had read that antivirus programs were somehow the root of this). I also have Norton Internet Security, but I can't remove that. The "Uninstall Programs" uninstall button does nothing. The Norton Removal Tool does nothing, only coming up with the error message "The file could not sign in" (slight paraphrase). And the folders won't delete from "Program Files", stating that they can't be deleted because they are in use. I think my Norton Internet Security is corrupted. When I click on in to run it, it just opens with strange, nonsense, full text box.
So removing Avast did nothing for the "Disk Cleanup" or the game download (at this point I am also actually just concerned with my computer not being infected). So, I re-installed Avast to do some scans. The Boot-Time Scan ran and took nearly a whole day, but it did seem to complete. It did remove some stuff, as I saw it doing when it was in process. However, I can still not run "Disk Cleanup" due to the same error. However, the Steam game download has changed. It still doesn't ever finish installing, though it gets to 100%, and then "finishes" the progress, such that it says on the "Manage Downloads" tab that it is 34.0gb / 34.0gb. But then it either gets stuck with the term "Allocating" or just "Installing". When I press "Play", it goes to a progress bar that says the game will start when ready, but the progress bar never fills up. The icon for steam on the Task Bar repeated has a sliver of green appear and disappear, as if it is trying to start (or finish) the download, but it is stopped by some sort of software barrier.
I was wondering if I perhaps needed to just do a factory restore (though I don't have the disk, so it will just be from restart). I heard that may or may not solve the problem, so I decided to consult this forum to see if somebody knows what the problem is and how it functions because doing something drastic like a factory restore (especially if it didn't even solve the problem). I tried to do as much work on this independently as I could before consulting you guys, including reading some of your other posts, but I can't seem to figure this out. If you could help me out, I would greatly appreciate it!
Thanks so much
Edited by hamluis, 05 June 2016 - 09:40 AM.
Moved from Win 7 to AII - Hamluis.