1st - I'm not really savvy with this stuff. I have 8.1 but I did try to roll some of it back to a Win 7 look with Classic Shell. I hate apps (I'm old, OK). I've looked all over the Internet and people talk about thumbnails and what have you. My library items: pictures, videos, music and documents are invisible until I click on a description of the item. They have titles. I can get to my documents. I can click on blank spots and pull up pictures and videos ( I won't even go into my I-Tunes mess - that's for Apple.) This is crazy. It happened after a crash and I have EaseUSTodo backup. The backup worked (my cousin walked me through it in safe mode). It took me awhile before I saw the library mess. At that point system restore wasn't an option. I have tried every choice you have in the settings above the file icons (that are blank). Everything on "view", "options", "navigation page" "size of icons" etc. I have a bit of luck then I close it and it goes back to the problem. On the external drive I use for backup I find the same thing. I'd appreciate any suggestions. I've been looking everywhere on the Internet. Thanks guys.