After you do that, if you're still having problems you can wipe the machine.
Here's the procedure to follow to install a clean copy of Windows 10
1) Open a command prompt and type in "slmgr /xpr" (without the quotes) and press Enter
If you get a small window that says that W10 is permanently activated, it's OK to proceed
If not, you'll need to get the product key for your original OS (must be Windows 7, Windows 8, or Windows 10)
2) Go here and use the "Need to create a USB, DVD or ISO?" method: https://www.microsoft.com/en-us/software-download/windows10/
When installing W10 (if it's permanently activated) you'll skip the first time that it asks for a product key, and will tell it to do it later the second time that it asks for a product key.
Once you're into Windows (and connected to the internet), it'll automatically activate.
If you didn't get it permanently activated, then just enter the product key from the previous OS and activate in the usual way.
NOTE: Keep the flash drive/DVD in a safe place in order to use it as a recovery drive/repair drive in the future.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
)**If you need a more detailed explanation, please ask for it. I have the Knack
. ** If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.
<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.