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Problems with sleep mode


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34 replies to this topic

#1 caseyh1

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Posted 04 June 2016 - 11:19 AM

I used to put my pc in sleep mode all the time but recently something must have updated and messed it up. Now whenever i try to wake it from sleep mode the moniter turns on for about 3 seconds then the computer freezes for 2 seconds because the mouse pointer won't move and then it either reboots or the display just turns off with the computer still running.

Any help would be appreciated.



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#2 FreeBooter

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Posted 04 June 2016 - 12:28 PM

Install latest version of graphic card driver.


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#3 caseyh1

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Posted 04 June 2016 - 12:58 PM

Install latest version of graphic card driver.

it says its updated already.



#4 FreeBooter

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Posted 04 June 2016 - 02:58 PM

Don't update drivers from Device Manager as it checks Microsoft server to update drivers which are usually out dated drivers you should check your computer manufacturer support website to download drivers if you want to download latest device drivers then you can from device manufacturer website. 


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#5 caseyh1

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Posted 04 June 2016 - 04:37 PM

Don't update drivers from Device Manager as it checks Microsoft server to update drivers which are usually out dated drivers you should check your computer manufacturer support website to download drivers if you want to download latest device drivers then you can from device manufacturer website.

it still says im updated



#6 FreeBooter

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Posted 04 June 2016 - 05:04 PM

What does say device driver updated which program have you use to update device drivers?


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#7 caseyh1

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Posted 04 June 2016 - 07:06 PM

What does say device driver updated which program have you use to update device drivers?

i downloaded a thing from the manufacturers website that said it was up to date. 



#8 caseyh1

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Posted 07 June 2016 - 10:31 PM

its called AMD autodetect



#9 FreeBooter

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Posted 07 June 2016 - 11:19 PM

Check out the error logs from Event Viewer snap-in console.

 

Open Event Viewer by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Event Viewer.

 

 

 

View Event ID 1 and 42 for Wake and Sleep.

"They are Event 1 and Event 42 (wake and sleep, respectively).

Open the Event Viewer and expand "Windows Logs" then click on the 'System' event log.

Right-click, and then choose "Filter Current Log".

Input the event id 1 and 42 number into input box above the "Task category" input box.

In the "Event sources" window, click the drop-down and put a check-mark beside "Power-Troubleshooter" and "Kernel-Power" and then click OK.

You will see listing of wake & sleep events and look at the the "General" tab at the very bottom for each Event ID 1 for  wake events the wake source will be shown it will be display at the "Wake Source: " entry.

 

Repair any damage Windows system files by typing Sfc  /Scannow command into Command Prompt that is open with administrative privileges.

Report back here with Sfc command scan and repair finish output result.

 

Click here to update all device drivers on your Windows PC

 

Windows Power Troubleshooter tool, and see if it is able to diagnose and fix your problem automatically.  Open Control Panel --> Troubleshooting --> System and Security --> Power.

 

 

Start Windows in Clean Boot State and see if problem disappears. If so then some program or process is interfering with resumption from Sleep. Try to identify the process.

 

Try different monitor or connect computer to TV set to see if issue is cause by monitor.


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#10 caseyh1

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Posted 09 June 2016 - 11:59 AM

Sleep mode worked when opened in a clean boot state, also when checking the event log sleep mode and waking stopped being logged after 5/15/16 so ill check my installations for that day.



#11 caseyh1

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Posted 09 June 2016 - 01:00 PM

i'm just going to leave all of the nonmicrosoft services unchecked because it works now, Thank you FreeBooter.



#12 caseyh1

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Posted 09 June 2016 - 11:13 PM

never mind this time it was in sleep for about 4 hours and when i woke it, i saw my desktop for about 2 seconds then it blue screened( just blank no error message) and then went black with my pc still running



#13 aren111tarrow

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Posted 09 June 2016 - 11:47 PM

To resolve this issue for, follow these steps:
  1. Open the Keyboard control panel item, as described in Method 1.
  2. Click the Hardware tab, and then click Properties.
  3. Click the Change Settings button. ...
  4. Click the Power Management tab, and then verify that the Allow this device to wake the computer is enabled.


#14 caseyh1

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Posted 10 June 2016 - 01:10 PM

 

To resolve this issue for, follow these steps:
  1. Open the Keyboard control panel item, as described in Method 1.
  2. Click the Hardware tab, and then click Properties.
  3. Click the Change Settings button. ...
  4. Click the Power Management tab, and then verify that the Allow this device to wake the computer is enabled.

 

It's already enabled.



#15 FreeBooter

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Posted 11 June 2016 - 04:10 PM

If you haa a BSOD error i suggest you ask for help at Windows Crashes, BSOD, and Hangs Help and Support forum.

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