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External Hard Drive not showing up?


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7 replies to this topic

#1 minichef

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Posted 04 June 2016 - 06:35 AM

Hi guys.
I have an almost brand new Adata hard drive, I use it for all my games, music and movies.
The other night I plugged it into my tv to watch some movies, and it worked fine. I have now plugged it into my laptop, where it worked fine before, but is not showing up, the green light is on, but not the blue one that is normally on. I plugged it back into my tv, and it is working fine, shows all the movies.
I have all my work on the hd, and thousands of $ of games and movies on there which I cannot lose!
I run Ubuntu on my laptop. I am not a computer fundi. Any help would be great!! Thanks!

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#2 buddy215

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Posted 04 June 2016 - 07:26 AM

My first thought is that it is likely a hardware problem...specifically the computer usb port you are plugging into. Test using

a different computer or a different drive to plug into the computer usb port. Of course, if there is more than one usb port,

be sure to try those, too.

 

Sounds like you may have all your eggs in one basket. Meaning you should consider cloning that drive since as you say it

contains many thousands of dollars worth of data.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 minichef

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Posted 04 June 2016 - 08:18 AM

No luck, I did try on my pc running Windows, still only the green light (which means it is charging, its a wireless hd) same with other usb ports.
Back on the tv and it is working fine.
I had a look round on the web, and others say tv formatted it to work with the tv, don't know how, all the info is still on it.

When I turn on the wireless function it turns off a few seconds later, not normal.
What I don't understand is why it still works on the tv and not anything else.

You are right, I should have had it backed up, but don't have another hd as big.

Hope I can at least save the hard drive.

Thanks!

#4 buddy215

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Posted 04 June 2016 - 08:29 AM

I'm not at all familiar with that type of drive. Suggest...if you haven't already...contact the manufacturer or

perhaps they have a forum you can seek advice on.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 buddy215

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Posted 04 June 2016 - 08:43 AM

Wireless you say....just curious...does your TV require you to plug in a wireless dongle to receive the input from the hdd? Did the hdd

come with such?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 minichef

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Posted 04 June 2016 - 08:59 AM

I will pop them an email, and hope for the best.

The TVs not wireless, so I use the usb ports.
It didn't come with any dongle, just a usb cable with proprietary end.
Need an app for the wireless to work though,

#7 DodoIso

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Posted 13 June 2016 - 05:17 PM

I don't know your Linux distribution, but if the drive still works, as it seems to be the case with your TV, you may have to use the lower level disk/driver tools to find out what stopped working to be able to solve it.

  1. Has anything been upgraded in the computer lately?
  2. Does the driver recognize the device when plugged-in? Plugged-out?  There's a log for that!
  3. If so, are the partitions/slices recognized?
  4. If so, can they be manually mounted?

 

Good luck!

 

Dodo.



#8 wizardfromoz

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Posted 17 June 2016 - 07:00 PM

Hi minichef and where are our manners?

:welcome:  to BC and to the Linux & Unix Section, hope you enjoy your stay here..

I run an Adata Nobility NH03 (3TB) off my Toshiba Satellite. Whilst it is powered, we may find some areas of common ground, but I have not plugged mine into TV yet (will be careful now, lol).

Can you please tell us which version of Ubuntu you are running?

Or better still, go to Terminal and type in
 

inxi -Fx

and enter.

Copy the output and paste it here.

Mine looks like this (highlighting is mine for emphasis)


chris@toshi:~$ inxi -Fx
System: Host: toshi Kernel: 4.4.0-24-generic x86_64 (64 bit gcc: 5.3.1)
Desktop: MATE 1.12.1 (Gtk 3.18.9-1ubuntu3)
Distro: Ubuntu 16.04 xenial
Machine: System: TOSHIBA product: Satellite S70t-A v: PSKNEA-04G034
Mobo: Type2 - Board Vendor Name1 model: Type2 - Board Product Name1 v: Type2 - Board Version
Bios: Insyde v: 1.60 date: 04/18/2014
CPU: Quad core Intel Core i7-4700MQ (-HT-MCP-) cache: 6144 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 19155
clock speeds: max: 3400 MHz 1: 2400 MHz 2: 2400 MHz 3: 2400 MHz
4: 2400 MHz 5: 2458 MHz 6: 2418 MHz 7: 2400 MHz 8: 2426 MHz
Graphics: Card-1: Intel 4th Gen Core Processor Integrated Graphics Controller
bus-ID: 00:02.0
Card-2: NVIDIA GK208M [GeForce GT 740M] bus-ID: 01:00.0
Display Server: X.Org 1.18.3 drivers: intel (unloaded: fbdev,vesa) FAILED: nouveau
Resolution: 1600x900@60.00hz
GLX Renderer: Mesa DRI Intel Haswell Mobile
GLX Version: 3.0 Mesa 11.2.0 Direct Rendering: Yes
Audio: Card-1 Intel 8 Series/C220 Series High Definition Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0
Card-2 Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller
driver: snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture v: k4.4.0-24-generic
Network: Card-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
driver: ath9k bus-ID: 0d:00.0
IF: wlp13s0 state: up mac: a4:db:30:2c:2d:75
Card-2: Qualcomm Atheros AR8161 Gigabit Ethernet
driver: alx port: 3000 bus-ID: 0e:00.0
IF: enp14s0 state: down mac: 08:9e:01:e7:f7:0a
Drives: HDD Total Size: 4000.8GB (22.5% used)
ID-1: /dev/sda model: TOSHIBA_MQ01ABD1 size: 1000.2GB
ID-2: USB /dev/sdb model: NH03 size: 3000.6GB
Partition: ID-1: / size: 40G used: 9.2G (25%) fs: ext4 dev: /dev/sda5
ID-2: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap dev: /dev/sda3
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: None detected - is lm-sensors installed and configured?
Info: Processes: 255 Uptime: 1:22 Memory: 1287.2/7907.8MB
Init: systemd runlevel: 5 Gcc sys: N/A
Client: Shell (bash 4.3.421) inxi: 2.2.35
chris@toshi:~$

This output is worth saving, both as a reference for you and a quick tip for us. You might add some of the details to your Profile and/or to a signature.

 

:wizardball: Wizard






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