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Windows stops during desktop build


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#1 Hal06

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Posted 03 June 2016 - 03:03 PM

Computer worked fine this morning . But now it won't build the desktop on startup.

Help?

Windows 7

HP Pabilion

Thanks!

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#2 Hal06

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Posted 03 June 2016 - 03:14 PM

Update: desktop built; curser moves but no response then fade to black

#3 Hal06

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Posted 03 June 2016 - 05:37 PM

it seems to be an Office problem. I can boot up in Safe mode and logon to the internet as I just did. firefox works and most software except Word and Outlook. so it's an office problem.

 

Is there a solution other than uninstall/reinstall?



#4 RolandJS

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Posted 03 June 2016 - 07:00 PM

Download, install, tweaking.com's Windows Repair (All in One).  Boot into Safe Mode with Networking, run WR, checkmark #s 26 & 27, file associations for system files for sure.


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#5 dc3

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Posted 04 June 2016 - 09:32 AM

 
 
Please run System File Checker in Safe Mode with Command Prompt
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and select Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
command%20prompt%20w8_zpsxjmewau9.png
 
Copy and paste sfc /scannow in the command prompt, then press Enter to start the scan.  
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished and if intergrity issues are found (corrupt files that couldn't be repaired), please do the following.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png then type cmd in the Search box. 
 
CMD will appear above the search box, right click on it and select Run as administrator.
 
When the Elevated Command Prompt opens copy and paste the command below, then press Enter.
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to open 
the CBS log, copy and paste the log in your topic.

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