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Computer crashes regularly, sometimes with BSOD Windows 10


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#1 zionic12

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Posted 03 June 2016 - 01:29 PM

So for the past year, my computer has seemingly randomly crashed or BSOD'd on a fairly regular basis (at least once per day). I think it may be happening more while I am gaming, but that may just be because I am at my computer only when I am gaming. Its a fairly old build 2010, but otherwise still fast and stable.

 

· OS - Windows 10
· 64 bit
· Windows 7
· Full retail version OS
· 6 years or so
· Since the first round of Windows 10 upgrades, not exactly sure when that was. Less than a year.

· AMD Phenom II B55 Dual Core (unlocked third core 6 years ago and has been overclocked to ~3700MHz) gaming temp are 
· ATI Radeon 4670 (standard)
· Asus M4A88TD-M
· Corsair 400W

· 4x 2Gb Patriot RAM DDR3. Not all bought at the same time, but has been in the computer for over 5 years with no issues yet.

· Desktop put together by me.

 

If you could give me any pointers as to what is causing the crashes, that would be great. I looked quickly at the perfmon report, and it said my WLAN card was failing. It is currently disabled and I use a wired LAN if that helps at all.

 

Thanks

Christian

Attached Files



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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 04 June 2016 - 07:43 PM

Your UEFI/BIOS (version 2202) dates from 2012.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

This device is disabled in Device Manager:

 

ASUS PCE-N15 11n Wireless LAN PCI-E Card    PCI\VEN_10EC&DEV_8178&SUBSYS_84B61043&REV_01\019181FEFF4CE00000    This device is disabled.

Did you deliberately disable this device?  If so, why did you disable it.
Please re-enable it, update the drivers for it, and then feel free to disable it again if it's not needed.

 

Most of the memory dumps seem to be related to an error that is most likely hardware (but it can be due to other things - such as compatibilty or low-level drivers)
As such, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Please temporarily remove the Comodo firewall (and enable the Windows firewall) to see if that helps.

If it doesn't, then feel free to download a fresh copy of Comodo to reinstall it.

 

Please update these drivers (they date from 2009/10):

AtiHdmi.sys                 Fri Jul 24 02:33:11 2009 (4A6955A7)

http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys

nx6000.sys                  Wed Jan 27 18:36:09 2010 (4B60CDE9)

http://www.carrona.org/drivers/driver.php?id=nx6000.sys

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Sat May 21 04:58:52.352 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052116-10656-01.dmp]
Windows 10 Kernel Version 10586 MP (3 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 23:59:27.082
*** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for atapi.sys
Probably caused by :atapi.sys
BugCheck 9F, {3, ffffe00020da5060, fffff802d7581ad0, ffffe00023916810}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00020da5060, Physical Device Object of the stack
Arg3: fffff802d7581ad0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00023916810, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9F_3_IMAGE_atapi.sys
  BIOS Version                  2202   
  BIOS Release Date             10/24/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             M4A88TD-M
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.
Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat May 21 04:58:52.352 2016 (UTC - 4:00)**************************
AtiHdmi.sys                 Fri Jul 24 02:33:11 2009 (4A6955A7)
nx6000.sys                  Wed Jan 27 18:36:09 2010 (4B60CDE9)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
atikmpag.sys                Tue Jan 13 11:20:43 2015 (54B545DB)
atikmdag.sys                Tue Jan 13 11:48:21 2015 (54B54C55)
usbfilter.sys               Thu May  7 04:43:50 2015 (554B25C6)
RTKVHD64.sys                Tue Jun 16 06:55:05 2015 (55800089)
rt640x64.sys                Wed Oct  7 11:03:55 2015 (5615345B)
aswRvrt.sys                 Mon Apr 25 07:38:50 2016 (571E01CA)
aswMonFlt.sys               Mon Apr 25 07:38:58 2016 (571E01D2)
aswHwid.sys                 Mon Apr 25 07:39:01 2016 (571E01D5)
aswRdr2.sys                 Mon Apr 25 07:39:27 2016 (571E01EF)
aswKbd.sys                  Mon Apr 25 07:39:28 2016 (571E01F0)
aswSnx.sys                  Mon Apr 25 07:39:31 2016 (571E01F3)
aswVmm.sys                  Mon Apr 25 07:58:42 2016 (571E0672)
aswSP.sys                   Mon Apr 25 07:59:07 2016 (571E068B)
aswStm.sys                  Mon Apr 25 08:06:19 2016 (571E083B)
cmderd.sys                  Wed Apr 27 16:06:37 2016 (57211BCD)
inspect.sys                 Wed Apr 27 16:06:41 2016 (57211BD1)
cmdhlp.sys                  Wed Apr 27 16:06:45 2016 (57211BD5)
cmdguard.sys                Wed Apr 27 16:06:59 2016 (57211BE3)

 

http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys
http://www.carrona.org/drivers/driver.php?id=nx6000.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=cmderd.sys
http://www.carrona.org/drivers/driver.php?id=inspect.sys
http://www.carrona.org/drivers/driver.php?id=cmdhlp.sys
http://www.carrona.org/drivers/driver.php?id=cmdguard.sys
 


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