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Another moon type virus all devices infected


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8 replies to this topic

#1 Techno2016

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Posted 03 June 2016 - 05:51 AM

Ok been having trouble with this malware all devices on the network seem to be infected.

tryed everything all antivirus comes back clean it has locked up the router when i deleted it last time so new router and laptop and it seems to be back could do with a little help from ye guys tnx.Attached File  FRST.txt   88.93KB   7 downloadsAttached File  Addition.txt   15.53KB   7 downloads



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#2 Aura

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Posted 03 June 2016 - 06:39 AM

Hi Techno2016 :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.
  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens;
  • As long as I'm assisting you on BleepingComputer, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you;
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system;
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!;
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off;
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced;
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against BleepingComputer's rules;
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process;
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone;
  • Since I'm still a trainee, all my posts have to be reviewed by an instructor prior to be posted to make sure that you receive the best assistance possible. Sorry for the inconvenience. This being said, I have a full time job, and I also have night classes on Mondays and Wednesdays, which means that if you reply during these two days, it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread;
This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Please give me a few hours to review your logs, and prepare a reply.

Thank you!

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 Techno2016

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Posted 04 June 2016 - 09:53 AM

Thank you Aura I await you reply

#4 Aura

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Posted 05 June 2016 - 01:51 PM

Thank you for waiting :)

Your logs do not show any traces of malware, only that you are running a fresh installation of Windows 10 with a few programs installed (which is probably normal if this is a brand new laptop). Can you give me more information/detail about the malware you are infected with? Basically, what makes you think that you are infected? What makes you think that all the devices on your network are infected as well? Are you experiencing any issues like browser redirects, ads showing everywhere, general slowness on the system, accounts being hacked, etc.? Please give me all the information/detail you can on your current situation so I can assist you properly.

Also, I would like you to follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Winsock Entries;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
After that, right-click on your Start Menu and select Command Prompt (Administrator). Type in the following command in it (or copy/paste it) and press on Enter.
Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab
Two files will appear on your desktop, report.txt and repfiles.cab. Please attach them in your next reply.

To sum it up, your next reply(ies) should include:
  • More information about the malware you are infected with, what makes you believe that;
  • Copy/pasted content of the MiniToolBox log;
  • Two files: report.txt and repfiles.cab attached;

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#5 Techno2016

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Posted 05 June 2016 - 05:37 PM

Hi Aura,

The old laptop was downloading programs alot of adobe programs all the drivers were updated to .inf drivers could not delete some files thought it was a temp file virus.Seemed to have full control of the laptop not to many redirects but blocked me from sites like BC any security site that could help getting a warning that the site were a security risk.Did a lot of reading and it seem to point to the intel and amd programs on the laptop and pc so i would uninstall these programs and everything seemed fine could get into the files i could not before all system 32 files so i would shut down after hours of deleting programs and browsing files next day would power back on and everything i changed was back to what it was so i tryied turning off the router when i made changes to the laptop but next day all back very frustraiting then i noticed that my phones wifi hotspot was turned on when i turned off the router so checked the kids laptop and tablet laptop the same as mine all adobe software .inf drivers missing files then locked out of the router could not connect any device even with isp tech on the phone so new router.New laptop everything ok for about 1 week then i notice when booting up the cmd screen flashes just before windows boot so i run gmer finds file infected by rootkit so i delete the files then reboot and windows will not boot so i download microsoft recovery tool and here we are.?

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Home (administrator) on 05-06-2016 at 22:32:08
Running from "C:\Users\Home\Desktop"
Microsoft Windows 10 Home  (X64)
Model: 80MJ Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
avast! SecureLine TAP Adapter v3 = Ethernet 2 (Disconnected)
Realtek PCIe FE Family Controller = Ethernet (Connected)
Realtek RTL8188EE Wireless LAN 802.11n PCI-E NIC = WiFi (Hardware not present)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="WiFi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : DESKTOP-8GI2HSS
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : local
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : local
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 1C-39-47-2F-F2-6D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ec25:3563:5885:1aeb%6(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 05 June 2016 22:22:37
   Lease Expires . . . . . . . . . . : 06 June 2016 22:22:36
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 35404103
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-DC-A8-E8-1C-39-47-2F-F2-6D
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.local:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : local
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:1819:1e47:d1f8:a192(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1819:1e47:d1f8:a192%9(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 402653184
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-DC-A8-E8-1C-39-47-2F-F2-6D
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.0.1
 
Name:    google.com
Addresses:  2a00:1450:400b:c03::8a
 209.85.203.102
 209.85.203.100
 209.85.203.113
 209.85.203.139
 209.85.203.138
 209.85.203.101
 
 
Pinging google.com [209.85.203.101] with 32 bytes of data:
Reply from 209.85.203.101: bytes=32 time=68ms TTL=48
Reply from 209.85.203.101: bytes=32 time=60ms TTL=48
 
Ping statistics for 209.85.203.101:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 60ms, Maximum = 68ms, Average = 64ms
Server:  UnKnown
Address:  192.168.0.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 98.138.253.109
 206.190.36.45
 98.139.183.24
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=186ms TTL=50
Reply from 206.190.36.45: bytes=32 time=190ms TTL=50
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 186ms, Maximum = 190ms, Average = 188ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  6...1c 39 47 2f f2 6d ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
  4...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  9...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.5     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.5    276
      192.168.0.5  255.255.255.255         On-link       192.168.0.5    276
    192.168.0.255  255.255.255.255         On-link       192.168.0.5    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.5    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.5    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  9    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  9    306 2001::/32                On-link
  9    306 2001:0:9d38:6abd:1819:1e47:d1f8:a192/128
                                    On-link
  6    276 fe80::/64                On-link
  9    306 fe80::/64                On-link
  9    306 fe80::1819:1e47:d1f8:a192/128
                                    On-link
  6    276 fe80::ec25:3563:5885:1aeb/128
                                    On-link
  1    306 ff00::/8                 On-link
  6    276 ff00::/8                 On-link
  9    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/05/2016 10:24:35 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (05/29/2016 02:13:16 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
Error: (05/29/2016 02:12:57 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-8GI2HSS)
Description: Activation of application Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (05/29/2016 02:03:23 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-8GI2HSS)
Description: Activation of application Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (05/29/2016 02:02:40 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x80072EE7
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=0567073a-7d74-403b-b2d5-6b35da372d8d;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
 
Error: (05/29/2016 02:02:39 PM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of End User License failed. hr=0x80072EE7
Sku Id=0567073a-7d74-403b-b2d5-6b35da372d8d
 
Error: (05/29/2016 02:02:39 PM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details. 
hr=0x80072EE7
 
Error: (05/28/2016 11:27:58 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x80072EE7
Command-line arguments:
RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=0567073a-7d74-403b-b2d5-6b35da372d8d;NotificationInterval=1440;Trigger=UserLogon;SessionId=2
 
Error: (05/28/2016 11:27:57 PM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of End User License failed. hr=0x80072EE7
Sku Id=0567073a-7d74-403b-b2d5-6b35da372d8d
 
Error: (05/28/2016 11:27:57 PM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details. 
hr=0x80072EE7
 
 
System errors:
=============
Error: (06/03/2016 12:48:26 PM) (Source: Service Control Manager) (User: )
Description: The User Data Access_3c59d service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (06/03/2016 12:48:26 PM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_3c59d service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (06/03/2016 12:48:26 PM) (Source: Service Control Manager) (User: )
Description: The Contact Data_3c59d service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (06/03/2016 12:48:26 PM) (Source: Service Control Manager) (User: )
Description: The Sync Host_3c59d service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (06/03/2016 12:48:24 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (06/03/2016 11:12:26 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: Store.
 
Error: (06/03/2016 11:02:46 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 17:32:45 on ‎29/‎05/‎2016 was unexpected.
 
Error: (05/29/2016 05:33:46 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (05/29/2016 03:10:41 PM) (Source: Service Control Manager) (User: )
Description: The User Data Access_1e8064 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (05/29/2016 03:10:41 PM) (Source: Service Control Manager) (User: )
Description: The User Data Storage_1e8064 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
 
Microsoft Office Sessions:
=========================
Error: (06/05/2016 10:24:35 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (05/29/2016 02:13:16 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
Error: (05/29/2016 02:12:57 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-8GI2HSS)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770
 
Error: (05/29/2016 02:03:23 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-8GI2HSS)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770
 
Error: (05/29/2016 02:02:40 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE7RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=0567073a-7d74-403b-b2d5-6b35da372d8d;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
 
Error: (05/29/2016 02:02:39 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE70567073a-7d74-403b-b2d5-6b35da372d8d
 
Error: (05/29/2016 02:02:39 PM) (Source: Software Protection Platform Service)(User: )
00020001(0x00000000, 14:02:39:821)
00030001(0x00000000, 14:02:39:821 - https://activation-v2.sls.microsoft.com)
00030002(0x00000000, 14:02:39:821 - 0)
00040001(0x00000000, 14:02:39:821 - https://activation-v2.sls.microsoft.com)
00040002(0x00000000, 14:02:39:821 - 1, <NULL>, <NULL>, <NULL>)
00050002(0x80072F94, 14:02:39:821 - 0, 1)
00040006(0x00000001, 14:02:39:821 - 0, https://activation-v2.sls.microsoft.com, <N/A>, <N/A>)
00020005(0x00000000, 14:02:39:821 - 0)
00020008(0x80072EE7, 14:02:39:870 - SOAPAction: "http://microsoft.com/SL/ProductActivationService/IssueToken"
Content-Type: text/xml; charset=utf-8
, <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"><soap:Body><RequestSecurityToken xmlns="http://schemas.xmlsoap.org/ws/2004/04/security/trust"><TokenType>ProductActivation</TokenType><RequestType>http://schemas.xmlsoap.org/ws/2004/04/security/trust/Issue</RequestType><UseKey><Values xmlns:q1="http://schemas.xmlsoap.org/ws/2004/04/security/trust" soapenc:arrayType="q1:TokenEntry[1]"><TokenEntry><Name>PublishLicense</Name><Value>CR9/5qcWoOzKtRuUIe7BQH7KLzCUAN3pd4FH4YR5K+YNEMb0oKY+Xbm7+3CkI36GIvQkbE0WTO0U0MAvha4oeCUvRALzsPxd7pRvloTvbvQASSTrJ2ixrz9YKqsEU4lPKnAnTUDQ8/YoFurBesGGoH6OVWleMXiAd2I7ULoGYbNcLQq1FTUU1JHPXxf1NFKqznVnA2JIpbB+gBoqe0AcKNk9V0png8kV/ERECRkd/be4LwfDQhQp8iinZuHL7DuViexuFC3x0N7EVbto8C6oF9ZWEQ3sNOkHwtkD4MzjOxUWE+Xo7P1+A9FxsxMcc/C0ucfYgZrrhbjDZx92D6uDvlaDmn0z4OBQ9W8oMIbUvRF1/po0A5LjvpDUENjfz7HuIRcSQ5DjNCAtXy5Ow2C8ZiJqEZkfXgoF27BeUO6X+EsdqIHuZkx2SKwlv9hWDok1cVmG7jItKr4vfjy8SXRuVBJJqwCz8vlXhQ+J/yui6oK3vuvEiIR/W8o4tmtVMi2E5kwFWN3h+UtJEEDE24jt6cDw9cute7ur6o0RUokBEoE7dyT9ZU6n/OKwU5axvZyK06WumwvGN2n1Y9CrC1Hlwcn66ylFaP9LOXCDVw9JH2J2uxsiwiPfQ0AsosWa39uiA9lMoT+PiWDiQegiuWfvAzcOunggwcuolOnQkfidOBt5Klz4jv7ItzXg1FGEM0RcqDPXlASipqaW+3Fn9JT/5egTOg8/+qqznHjoyuwl4rvroL7j3Ue9WreEQ1L/NzckFucZnfj2HVhKdscIArZb1UlEqwU9sX3kcLD9CxyiSts65urhr4LsYDoU+AhwyULhRz0kzp9ppfTsBai8dt+5rV6b0rJKWwHhdByGFixjZBU5OL4a9HD0KmIV71H0Zvz7JmqtgyEHMt8jIcNy2oknpEBpbwZspE60j+Y/CN/NFgS4S/B0/wG4ELhO9Yh/JydqAqFS9RfF1fnUjO5IsS1Wt0MO2ilQM4LqjzVTpDh5oz69qdzybIyHNl8PzJWtTxuXJhuPYqA1xLngpdBMpLn8rYQct5bIiSDe2qrTQ9ko76p7FdlkkjL0DPgIbOZVZ9e1Jc8R3mrOMd836mvxh1Zx79nLDoEXBgDydHQa4fFhxVUMr86NBSLAzABexG6LI2j9MljKf9s3resG2nBOXBhl0/q/k/UL0nm4zm3mCEUPziit4rwvoHJP9Jmn3orvaBKQJ1ArRP5AUvpF7avasPvchv3/JwHIw0raxYhJRTzDWVu/c05cb3plvAfKyS2sJ7FxDkCUW3QIHnRFBB0TZQRX6xlmAiDy/RlE+gN0+OuIhPhnAMtjiEPz6O3Kj7Uzv4aCNSUIfBHQEQAfE8CSQ/ZaZpVdu9ZqzMw/HwWfl/rRzGhsm7jmQLnRNnMRj6frKj/MGij3jp7KkrN37AKLcBf6Cdbla3GtdPPsHbIrN0c+x+4kIoxqqtqW/4CeJAfXBHM9LJpWWV7K0URt/rOVh+pKoOIidGx6vIGnVRtIF4gDOgHmsTrYchtgTG46nCME1Mnfv7EQ+HZHnqyAtVcZDfbpU4VO93UlZeSgD3EvDfpoSqCSVN/ZDEgGRXQ+PcqCktZ6lYLBRQvxLOYC/SmxhqxKaRjkOjKtpGbsyQzgatnJHJYkG8sphCb1DElNECESIa+sPUCt+uS9ln7x1EP84224n/ZD5xzOWSL8nJfi+ZF1eroWtDe+3Ok7uFvPqp+Tit8eTi6saeKobgSSZ9Td7Xb6zarG8iC5Gbmf5GWCkXVFhuZHSVD98GjvEGO83bffu09XzNv/6Gljh5eQRNmnLlKdFfn1OrraW5hXm7FSMZfbjPzL6Se0V1GeBU+ZJaIX/94pvLAAx9uis/f6ri2kRjBuuayCaMEKB5X2tLAXXuPTS1t9BG6gO26es32Q8LEfTNKDG2JNBNNCx9ORRoQ98H4MjP2+elfNBhOnJSn96R23vX+aWOXwBipVQ7H4ir6ZNW6jag3bYBNRU3+GDKJ4HZ9d+qkyBOoKHW5uHL/5CglMck6JMRk/614NVse4W8MUend026yxxSWOj0o/XJDn/W4dJUKhf9waYFJIcEcw6p0WhoYpxEEIE7O5tWuxJgTaWw2VdFa4unDOZJaUrmu7HTQPEaFlKElLLVwfHoOtomPi5PQn0PFfRZbDrptEBJyfJ4zSdLACpMl6L5m7yUdPkIPMZFod305DYg07Lrh5KI1XfU54sqWJJpOmsL46cxfR1Du1OwXtFr5SNoKEw+d0f6f6GeHle1yerciYodYwkFFnVAEZa3C2CNJi0iLjOn1uRFW2e3EAGBjqLQIvkKMMvqPm0Kyi3MLIJCS/TZvZyw7pj3kA+IH8Axr4GvLNTTDfvhfuxC5cAoaCMUgWB/v6thjRfCeNMdX+4PUBE4rNcaoGY+pXq8HUaZ39lsvNDnK4ZEL92XGHKxWiARmS563tKHihZxiRQbmM4dlclEEiIQEIZ1BOos16H0zRgu/D7Zj09xV1bI2WuCovb23BWn3GRGVL5PUUwV0LgWmKJmU7fZast2r2ZGTTi1G4Ksc4llzTB31K5Jz95FgGNTFlEMqPtEDk4Gd9z0NY6vqFsgyk8kn9Pw2C1EYi8b47GHxNXQS1A1g37F2SWNM9ausvzSQ82P7YddjIcw6mVAxEwPm1AUdLw9HECNwsBRufeL7yGSH+26EI0BFxKO43v6YEg26KgtHoEnhxnn7mIsqOYsyrsgq7TpRrXgs9HBxzWC6zVzJY1iBD6F9QP4jE+27P9btzQCZeZiAU4BwoKyeJ6nj4uQZ/jqhBVKcZRL5uQLYegkOfbE0urycNAsk0WT1O6Hvep4cWwatATRf7lQEaqAzEk2A7QY8c4LGbUidT4gmQRgWs8yMyixwbww7pWddAD6FMwFWHy5u6aIvG/hebiuWNVoUid/BtOnBfN36WzWmLp5bUYYs1rjhWPW1WPj4TljRmC17Tmm4QqihXdZKLO5cSj9ZAprSQt1bP0aP74m+ke3tlHSr5p29Oo5oZ+JUrMi7E8FDsoMHOKPXOOnID/ahvGp+AhUK6C3qycLXhptUTsqYGJ/00y/WaTeMIlT7Zw0a1EPqOFAhyOxx+QVqFqZhk9MBAfL4H8U2m5OhvhHdUdsMfzjil6EIJtG0t6qKbfyNUXAEngf6BuUdox5BvQiWQlY0MqL1AOa/ITfssmKAmp0fD1+aTxGMJXP5dbTmjanlfYFkREal7FK46qWo1TzIdmrGuIpxnLMiRGSeBLFAqftsYl4YWEY0w/JHQGrtI+hdAAQEPmqEsoNr7tK4KgdpPD31H0O6QRgT/qYlXoNspz4ziu0xKp5TnflIzmNYjOOGtEntn1w5kJgzJlf5mdMjLLSG65GGBzCgND1K/uoQVfA7lOr2zmnHneIVLJXs3QuvjGaq2+9mC1Gcf218PZed988ZEts085O9hLqomHWixjYFsljh1c4PGIxZ+JxzybA1kEsdz7xrmlqrx+x8LCBv3spVRg8J7GUoxXZWe9U14LjmeXGBhm+yxofvSU2j8Ys2i/lwSOe+Fr9XmfXYvbSFV6EZ2M1ydxTzRY/2nfJRaaqcUepAUxPXCQMcjQwOsUlYDRtNkH8sCWkEDb4Fu5xRO9/+qnAb0+mNHcLYHVdwAAipWqBd5fbnsiVNEQxzpjvglZFDeGS9KpvkEV401O8jr41WsVX5VWxE1/kSFz2N12xtW1BXlztKY27+w/y1IvWEmD8WjqYBQEBtvIj1SPVtZ8vHkel4LSdbDoPSr0wztpQFdw2aRi5zEgaKky4ZT+2r2LQRSjIZUgFK3fh6Czn0RGFyquaBzkvToFQKoPzjB/KgyGci/kR+Er51YyZLSsW90HetUly1492d9iBrpOz8a820GJ/Q1oj5QoHYbUwz2g2A8GSjm/b5EAG/QhfgNDkOYGwTq+iYALLFZLtxJqzHdqilzsvlRy3fvURLu3hL4wgws5qqcWGb0BArMj9YaGw9lD177zbtxxEwY9I9fNpEg6Di7yIygpzDSCflD7cnnYXGQGv7cgkrvAo/4+bAGgR2z201GIrffRyrrT0jzTnu2hqIP5qNXgEgD4pNu0TKRhvN69Xt8pZDmmxuxBt06/cpdyAJFO4761QuzGr7dFnmgF8GaED74pgAe6zI89GJYTZwcC1j4JPE1hjXvoWgCn3MCzBaaiy8rvCs+NujYdH18NPO4e5xdvNDxReVCPLbkiltfEABE+KVkM+0wEnkIVe40n55asI5Cm4hcgTp/0YiGlw05+gTuHFzI+sCEcU/IsQBWxL4KLbN2F0olJXtM7OK/Cg6tf4/FD2xY9/0Lm1/LfLowe7HSi651o1QfHoOWdQsOtssrU+R4Mv5BwEUOR1HVu6wmF/Pv6ULchwwOBIiByb8VFV1C8jW1vAgUJcw+MztODMNREfs9BPAhdkZ70DY4OT+bCXGUHMwNOOGhn41WEL/qxgdLNu2luZdIStAl1uK6euEOLMNDB1N5DF3U9yyzzrL8Yjc3KBXM216rOvqBb8uwXDFyxl72AzL5AQMMjQ2LHrYBpf4tMyQ6r7o4a11v17Ruyg2JiBZWm6Vd930ebN1o1XP0gqQD7bQGpA0boTeEHIC2K2wM+yfM1A2CHxFrKWCL9YbgdlIxtwAsZ2Wsl6FUQZbuuNomFCmjYdZtzfT4hxP6uxFT/XfGkEEL99md24lt8w9Uxbl7Cht0nJ9AiJOi+rZ+rTv7ayf3mYHh/QCgdtkjjhNiEPvWEC99+gejSavT5Mzbdtp6qV1ZCibXeZbVFH286q+BubDV83+erbXNvQbhQ3WM+e6DDugfCHsPuBLg27Br6KIT+e2GNG47b0M4jVgxeswnceI4Z5r8wPzW0/XYAlUrGtgIk+P1GgCfMs66YuHHYO8Ep4mX4uFJSXB/v0kcMhQaMY4b6IoF2+qmsk7qn5tH2uHUo6eGP8WgDRpl9eNVr5+OOLZNOJOGv+KGvOs0T+Sfu1RLahZNR+CBPK1kmgaZcGPhe7rr7t31zDoMwIhC6PMjO4HYVhKglhM0BpIMgmKharlIUJ4Ae6GH+fsUtFw8F9lNhUzZlScLMtlBvKDNbBVeXYN7L+mEGP4eB0YTZdDBg68x9aGQ6c6VxkBu6oUmeBvO6qGA5Kqvk67AR0Zxu7lvO6G6ru5MkvkcYR1IIjbzkkkUf52p9P68+J4ZTj1GmfXw1RWP8e3suAZ/8mswjjsD1cmuiyO4KeiaNX00e33KtqteWzkkb/lPgtKRYEmtRlFIFoYr1PsWUXbi8avOj3RodqwuVq/aX8DtZVaW9ph0NY7bN8O3c0mvYSvnFIq+QKPcSauFdPFOW4X89YmxSmXM0W384kbu8BxwC6ajP7B+BLX3c6FKgFBfIjQ/IlcGFzKYyJYUFyy6yfBohnQHnTcEEhQaRUdjzq9qHOTvGh5FeesbcKd9YNKuunU5FpbVOhqjlmycO67oG5V5fiXHcThs4PyRluyCpftb3KFY58HswXHqJpPj4wioZiwvZdak3YBqZWq8qTxDscmgdJTbpeyHENlnI3dxGSoVGVDSraIG6rY/Bn+dxQCXDJw/pal8VMXaIhCC8gq185SCMfIzhYrXREiGOQz4B4opeCUcEGWVqQY4K4i2vxYbzFbYGH9PnuCfvuT6zr0Ij4VXbj3zGLf02DCTNtNEGgwBObGKlBDtnSWfyZe7og2hhhknABGfZpvEY5X1QeE93YJR4jab7+XsrSuohXoo3NYyTrVhyeL3cuJnmhjlpPeASsf6oslBt9toEQ/mXo2GniGzc78mZ+/i1EidPp9pQFt/QeJkgDgRd5i8EAFih8s0a6rSs3j/GyWdKHN6nih3vTCOi9+//Ql2Mbk8M1vPaEZVKmlXSdUXHxd2sjhcWWa0nJcQEXo8umy1o1EJvHPlmvT+BZrpGn8qJpKaPYS+eYYopeddjPDx7aig53eUc5LoMhCszWvcvgs9DiHBGCwz9BF8NU9UGiopa1gTgFKNEgTNyBI9vOQSW3JZPLrIQWWTpk48MtXnlRU3lyIBpeQbQxMabTLDgHeQErgJuRe1YV5C0+yQAYAac+VZW3bHpdMCPfOHi74pEm+oLvJXc0ZNmJmnYZPfRTjMAfo9n7wZp8+cqknvu3w4kWKoAiUrDPLkYCvoSUb/1gDcYBGpgDBZfq0gC5n2jYVidx+k27Xcr/+ymif0tu+P9eFdUZuovYGdOferB5MKHH+ZdYWQnABhMxNmdEiUesEhpLHz408uRGcSuicyXw3fkVlqqzDeWF6gf/QTVyVo8r6MtF8Y1LkkgdbK4XNsSMilAH4qxQ9P32ks7YMv4KOyHe8DlrYa5rmhLOY/hI/8WrBv70xuoXGfbQgZHoqwqqqlj0vLr3Rl0hCA+ctEceQqMFmmdstcnClqFEN5PB5AJ74kIMTppaPmXDlMVeVI8oRc4oIqQqCNNZECO6nRGLFpI6w6Lh4R3DLnfg+Gd8in9BVxw2+UN+fAaaeOpwaic23Gfg4c8xXZtZb5mkv/bFN5jvs606nV89evPkelgaF/s1PcELFxqZ49RqxA7jQeqQMUje0lLfKr7xkoymOU/FYIYzhi/ZMw82w4OSvvUpgxaTQwbgsDKRVLc4UkP+u8nxmXMbseedtkAtxcvLXo2kvSqkiXecdYe+fKbcWOgAdHSRr5dOysg1wYuRF6EPXuaGz86FQPWvoIzVNcBw4VIC/ETUW6oZZnwrwopS7B45FqlSGiA93YA9vUJs+83pNJRjTm+XSs/EIBQkLL3nPk0cojmE6cM7jGH7626WGMnCCOG34tMSwnoRBpc44v9F9yyKMUOXiMi/e4q0jgs5CbikrWYjvpjGbAAU0H8QcldRHv3rtjNnriTEwHDenbCpy+mSO7Cr/m4LVE4Gp9ZPjBnA/aRjBcZ0c1erlOx5MoRduJPZbVGYyZj23UsAGarNgwdhPmPEbz3c5YfAnhYl5cw7PBsKY9L2KfZuB6iAtb7/96HGv8/FYGH3U07RL8f57ORWooK+R5gaGJV4RL/EYqN+MNL7HPfvG20lhoonaztPD3PhwYTc1SyiTxbyOExe8rbL5LblILS3AViI2rAHdkSk7Z58aY0MPRqibcLlG4wjH4O4EIrGkps5TfZvXOg9U55HwV5zF5DSE3/NG/feu2kXfylIux/Cgn8ITwt5rs9C1FGKkQ9Pj1LD1E94YELMZ27cnJliDNA3foIc4tEbI4C9oMGSxPxb1N2az1bwy8KtOxtG0/Ho6RMVrT8scwrjo92O6FfA7dPaXAjTiNi5buUrzbC10BGkIOCMpymkaVXjF3JlQ1Cc0Qs9GrbzEnRAxdl1RbL/L2+R5iGzA7n0QGaBBAhfhBvZAq9f9127oB3vt29PZp+8P6XR0LG565E37iErMMkqHcGoZGXKPuHIvlSCTxUQZYqm1NBbvHJLFiZV88x3fNA0QqTaOGfQJO0TaVKnTi2TwRTZ2C5YWj7Dpnm2AP2g06NEWbUJ9c/v4qVB+b14KnXM6RTS/3TRkQRoRAQfU0Rudio7K/hLpuorETVjvuxxlMTi7qWNAnayT6gLVQ/fGW98YjX782YQADN2HMIx445JVWe84d65LRMI4DQxIyothxV12dvSLYozFJWYYV1NNRFLd1HvJsT4V2+Llt5NMmpu7XE1YYXrMjykncitj9/F9yQbHEI/y0lhSNk0LsCWCA6hnxAL2z5G71+834xJjteRmoVa1UICpAsmtO8U5oiX3j0hxtZ3HbJgLgmIydwO5hj6rMbQdGH2gBbGzwS6oDxxlQ9ab/aMtyW+P3Ez8LeYxHUGuxrhsn0hQkI4pi1gC4kWeNLFJwlzswZBtIBUGoXzI2NAAjCW6BbYgpO9qz1VKEEjGS+XhwBF/aLlBpxNxzCyTxxFHXAgQ6glb6b3XxnW+W5lzYZRizs80tNRD71Ii9yPBdja5SkXr1KllGi6MrQjJFOB4tG3WaUPqZw3HQ2HV6Y0c7FWGBvpfkwznIMv2SSp/iuIAqWrKLuFR2nfz4V9m/EQ2Lg7EW+5HHpsbpgHTVYt66tFfMy5OpGO6MQ/qVBHw5Q7EuP3exl/opJOIUenPBe2/jX1/SLqjv3wqzf5JyjR9gBwww16/LQRt+Ey5TUgJtfKsfIQli3e9FbaoyBx+rPqQOCF2M1EKglfHwYOyBGedEd7RZz2ffJ46Khl/dcxHPAB/NzdoL7ZOZxDTa6YHJDkWkkihmKEv0aWMgCbDsK9H4p2OjXQSdxt7vJTqcHYG/zUVM0vpfu2b/Gt7ixxVOhVHBUE1XK/XIiU6sCp1EUxBKJ09Ru/C5EMIK5VE4bwhLJuc5J/ctdyujunFOf3nmwzwcZjg5buqESYIwSVQBN61Ro9UCuvQZHWVPIk3THPQ97Janul9xM/kxZmurxk4FwoqihwMyrZnmyXyZo6aLa7tAF8sEyMu3SXY+j2IRjDKr/KfoJlYAlygA0D4oM5ibMhzudEB7EH9mApsbvEtxNX7pHGjJaqe/E91UE9VJMHAP+ZUWGXzWQ13IMlJFV9lb2cfq1kbuc2nbGqA0YiwxaPZob7xIaD/JsIkgHT266zmpVY6jy8dC7g9L7JKNhQ3vpH6do3b52C9kGk0jNqxf1MBqqt8jvbOdSQ6lZBJOprbkuF+YYS8BPEJXzNQZIrnLDYOnNwcask8s5Zj9IldKAlST5dXz3dDaYmEEd4wosweEt71ZkCWDR6CJgQ/NPJbC+IIXkcO3NhJtrVE9VJhx/QeQ6E6mXSUWTHa+cfqdy1HekAlT4CEDIuPVXkSpCQD2rrxk3h3xud891KtBb1E+aI72a3cyI6LasUBdobNIBgdl1wil+7fWyJ42WZ6kkjkuqQAKEZllIH3PIBn5Xq9fkZLUNX7uHHvhs3/KUGvOeOPN+NXVV+ZrCTId3vlguzskK/VwjjKsOpjwXYvAeeh0zuO033i1b40D+j5aW8mW/yoqiC1i0KptCkF/OBSoaWEGReksBo7kRY+gIXJZ/ajQiY3CXf/DDXzwcxCw3kmXFYkrYinlvjEXBJ4CC1gyohKu7NcCwEgtpRvpDhEBZdLuR1KwCtZ9DOAHbbNuJhv+hTD6NhOgx4GjtVt0GNVPMCF4RMCGrGFqUGu/U2kn5jCdR7P8H9DherE85eeAMTAKMWA7AjubcjD2o3s2P9lZCzCay3dYKrrqkfJuUJJuMK1M4xfDljydCoxFGglLd2ABeuGIfHKTsQbF6dYKKYvzdLCsd6Glf4oY8LJjWLc9UxmUHN9plb9mWVSpX9KHzqRXaLglzJ4eMZl0qLVmktkz78ByeqlNtY39e0+q+ctMl2RfnVD9tZa/8PVdSgvSO+/45VBjuLdpk7cn3ljRCAtC+KQZ8MA0dvdWMApX2UIRBnUHuk24/aRNSqkYo5sh8zozTjVurZjOXh/TcfRW/9cfU0eZa6OVWVt+OH2dl0rPzQAXGEWhRqaQIsTjPjZOYpNJOOy1HPtqy5/Hw7seZt+kGOZrs2OYt1fgOUF5B3wn/Z/LCiT+RquqRDM+98gaFQ1sEzF/9+WUoxAqjZxALm6GrtfqZfCGVNYo6KrxloqQcaL+4+sGO2uTepQEcSNjL4etb/vUebavJVj5os6AAITSNqNKE52BAoqjioj00oB1He36trVAliQv+hHt+tJL4VTFcQaAZf9JrlhQa7U0Y5AY+eqFittLyXiU1qHeCa6GKlI0qOxnXev230VMD+jkC7Bsuu5oPWd8PifEvT+LNw6WnNXtLLb8F3A+9/Z9p9NZ40veaQ6rBMOqU1VMWtb2ok8mDCJ37OsQqMukdY3Pl2qspY3UaoBGmdj8cytIYNbba5888K5j62eHAduSmOoDWCIBANaXvXyrcpxNeyiQeXk9mr/FYyPxY61hKwXQWoTS0rZuI2H/NUfVJFU77Jer72WHPk5Ysc3ynbfjsC0S9TjhSBjCA1YvgEHiNVgpu/Kgm0RQVMiqBPMknh6l0BuTe9f911NGCknw3mijpoylblsJ91yj2I/8xD2W+3lICWZ8XpSKTDrNjEas/QvQRkoMD6aOcUM4EHs7AmOsbSIAoQMFrsodlqWdnhcnSKmwK1cNrCiSX52WrNhmftxHYjMoakKEasibNvaHYNxhuGU0fB8WI/xO7lLDTeoO0obE1+izIwsmSpcn+NpwzCKkRd/yCXbHtNxEf3+xjLtbe/DvtP1E3q4yAtO05fzqHGKUwRQvE60tiNucVgT8nTwXH0/oWs2L784Vdc+/5ZblH3ZsLGDzNuW99QaKTQgawJe9rBUkxRuE3KdBVunaMunA1/OpzrJ+QoYyHYyH8kxXeXgsJ8BuONYg+C8ul7obbkVTUa3mRVFoUIDh6gp8ZOv0Sx35lZDMm3pJDHcfJv1QBo5LW0Rnbzpi7gic+BePOYctKr+cTDMHGoVYYHd8KMlGLeKduUZ+I7lvT7W9iCbr4/0J7rYKZO7wKm/3rLH/6uhRCok0U8Y3LiDapJCNrqkl1wwxBucvEGw0MtWAm8fbaGDNKvmcvw4wxHnxrLt0gf2zmfWH/bTPHSyqYhnCWXeb8WwYFTGK+pMt/FcGsmeDPL1lygmgAlSA0JWMpq+ihE0nj3Wje08G48KT5WlYJfk7lM4y7SZrqaYEC5z9E6QXGf3Vs5SvQPC425R9qtJ7PwVPRSQkm/4QZgzHoG62qChON9UltkwfPZfNbYv8mjLFPAQOxFw4e2KqOgwzTwTEpAj3Z+CIiA98cxn402AoFi8QdpitqiRA/Ct7m7LrqRRnL4a7XUwqLkQkBk7s+z2pFXoJH+ul9LhCWYKk/HERIakqMd9NYOdKfZmVVDPU2Ww45HAMrppKGOD2Xend0aY+jLyLiXvJGLOBos8qmQTlbKwrGla2zR0HeYKrLQ4IGQLUJbgDIX6Udnsw0WjeUECX10uy9Li9uipVVrD8EY13kkqTq+xWF/r5fJH5gorpT6q/7C1jBCYbDj415DaoRtVGuQIHKC+lZlNcsqu+kurGYOxBDL1Q/Y6DWQSw/fj2WlTHm/Xpqg3kOFGlKqd/s93fdhIU2mkmJyN7v2mz5exEX49mJ2kxh+zBhpIkLuXARDAf+T+ZH/IaYJDi2fVtjxpobEvs9XLD464NUEtXq1hfjx14+Q8tjJN13ENOR6ddnWAnXtaebwD6hR6BLnY9KJMShyocnKQzVGgjnIaa19bxHT3vDwnuMTpYGNahEaCP/kJ1RG9WrAXJNgRpYpQf7z17B3aa3pyckGdbAn87y2ePv6l+DQhbCRB9Y4l/JqhJvA8SH/p+/iSIdnGRsyC4p5e2J8r4hdNTRsfiwD0+KnRpXT0wYiHd1qa5EK+Jf+BPsklQNrgMehSflDO/8Dak2CvuiIyFRCGmcCxVfxsT6F6ZLPckf7xRexX6QEXeWJ1DveAdXJQ/UYerMQTv5r6B2dlynZosUzgwwzLktAutEQKFz9SGUd2DMzxsYz0GwIF9IRQJEVUm8geHd3/H5Nes72DYkniMbs2R2wGzfsVtoQZja0C8eXZ5zY5PQZ6U6VI0uTDcRQ8DrYeVKMXnDQQMVseBkTm5OQPFqkU1pLhSkHWiU55xQxAEA3F4Tb7XHqMrcHPzLkdWKHcke3SgMxzygHjRAohzONPWv9T17mnNlEHkppwqS2FGkfDfZRLazdE6jm6It7TYF+fNWW87IZck311KX6enyX1uvj2hj3Cx1Zpp2yNNK6/q48QLLDjLB0YuuZYEcQJmAZQ74Ojny0dsFaW1hm/rRKtF0DZvCaqhnj/7/b/ob5SXEjZ4jq+5NK1OGu3JAJf4U3XqyITNOiReKEo5ioo+b/jU8d/U9X+I91d6LcKPPbUX0SczDsaA3TVV8LlxNI7MeYr354ql9/vCUnkPsojrkR180l3xmGlr/X1uedfKu6uJrV753fkUVfbn2BpvO21UHzoKL1tX5YXE2ZdnJN38ktq6zXjVLIWO72N7UMlm9S1OI0nWwQWROtqLmUtDVbGdqG9e3FWqYoFHeRu3a1ywPTOymyBwg1Jb3towlYV9cWCRMmUNGzNq34wwAiUxm4HIMKxp0WrppBdGVNyhbf2GU5TVBnOHcP6IaKpDcg09CPpKpQLosN3ouXPVOBYJ4UJmUmZKMsejQ6oMLgUsEa1mtwiK0aMP4gxVe96unZEHQIBEN89QUYojZj+LqSEpFwbORdWSZkHOiMHJLCCg7kWq6dTeMCmZQgPTBGd8HMjMDb+ZsB01Y9ejRqIB9RlPNbq2LpNmHutKDwLtTYYic8zIQTJ0hHsQJb567GxwFxfhoqv+gDYRBWcoZ09wZX/ltUMConlfYDJfIQrXHop341gQYoLFbiMQwXR4uIJPbkUe7Yox9UrrIZ5GoMFwNVmU97TTSaTizAUb9uJ/vIEmXyzecCXdlE/VSXJkfxzLQDK1t4acUZzQa1bw3VP06DL8VVwZtYXtAKX/kiMyNpPSBYGMdwGcpocI8gSaDgWnEseYKba0XSX0YZw1hltLp8bhHRpemDcZErc9FGHqEs1Vu3bPi53TEeSfxo/XygKU2DbwVx/4EDBaqrWZDZr+i2dHCBqsci9XHCSGiZd2SYmrZbvwpR/J0F0WAReMm3NO50erDrYvywZBgVTP6uFUzu3H/N66A4YCcJc2kweSNh7EttcTa/kEAYvePHkpPniuBHNEh8FWhKplTje9Ks4g1h0XbSu2oBgWD6YW1VHgMbPOPMsSWY9iwHZwF8MGoG2YJyFM3iaR8sce4+iD1H/KvZ65AyCOFW0L6+UXKxvDtpC5s7STWV+4d9kqXXEl0Qfm64Svcr/iqBKv6Gg0AUaulhNxBJDT7nL2v9+6uSL/9vHYS+JLEA2Sezg+5dDhK7O5F9MCTPbx6WWdB+D6D1v5YYBFt77sm6JxuuqD8v6SCi6Hq+k9V2rItfzMOccax2HN4ZWQYitsDyy+rQnFm7XWqkFhEOLMiJjTga4emBzprxu4e0Ow/thhrf1oHoF9vwdM8cr1GfepgkbOMasClUYJeRxIJaPKYz9Ba23P7N0Hdi8yf2PT0FIvaNjVUD5bnPZ82JcCvSZZ7c76i7rSsY2ih0VOFZ3Xcm8kUuqZAYvEUqK8Z03Gs5ctCRBs4U3xpLtx1QaImDlsOOqtOMbTQbiYtj3OPY7FwUNqrjB3VNBxQWAfhjqX6q+fU/U7P0HcAwON4g+IfAjIsq6B18xdRO1B7ThZD40nUAOED2LPT0JCXjQ76HksW30DP1inicLwd8FLfFpzPWEEeMuWMw+shuAb+c7CHeM8ZieP9gUj0187Of5256T7OOx/r5X5U3CrQrv9awzkVUJAZhMxsrVN7DVPywe1dJqkVTdCqZY1+ZZkO9xsKXwZlf67OKq92yPQxPyOph2uWLDH8nNQ7kPi5TIHxEMw17N7YTRqgtNEUTEl2/vrn+M0s17agQZzHbY/VV+1933Rp+NyuB2Obxp/9vQSZsVNbltTVmgO6Yq74FGekKy0CSewxr1m7Ir0FX7nbv3yBapIaYRUNfuSgMJa4ZDmLl8OgrKuLjroBrXr1Le7kKEIucg42oEV6MIifXR8JoP1KYgRy+sovZSv031AE4IbCg8QG/V7IRUof0WoUnW3/infcRA7sSeD8vVOA1eDLbzuHLvxYSw0+tjGQ4Xvg6ggGV8FNFHY7LQWlZ8ljVwNvpHwbN8QJ/4yiD6Y44LFbLlmcGkkbIS6rbiUPXfvJ0qkJJlfNV3FF6hGKevQR/efxdW6n5w6t0RKUz97l02jbg65BWEa6KHJF1gZrnQIOaaB2kNpu9Q55lZUftqTP/rG86nVmCPPeb3dL5lH6O9d1T5i0qyR3NxXLIkUi0pfzlwHq2aBmRwI/0aodXukSmsDCAVkl4+rXkMUpY+4fpFNmwgkNI4PUE3IdFxymdEMyi/G8/tR4lsYvmPOgRNIJvGYvcvwOpwDQ9R4Quihv+4Cey7A9qUb+KdifnRxmbLmjv1uJ1q0k2HWNEMtwNIc+kqrbD6iuX9CuwMqmvGvZzQFZlsqjh/LEbfvOy//ijSxx5uOGewilA9oQ9q0V4zm3Bwj1NDh4/1XXinTZkv1RZpQxzsctl9fUcrDSPNjmw+MDiO3WKWY9fDMNwdbZeycgw/BIWgp6vExJtB+LH/BjiIxEEoDsrAXFKD5SZhEFnigfoLFFmZwblAiRr11pFwBFofsidA2QD3ENgoAJqI0sojpjXs2vAasP2CDiXIY2L1c2799R5Hw8n0kea502URni80eSGPIwtozJkiAC7P5UHBWrLu5ARAmI0j1ZnXzRmiw4thVLicBwKazDgDm3ZvIreJYYdZ48o3hOd4XpqOyxdkqqgRd1XYwbAKOwt6/dBlbtpHn7kyDXslPZotXmuRfgDaj+x6DMntbDiq7LvH2I55cA6SOgzm0WBHykq87SdhCPBbARLM7l2/gQXtVwOjlebhbB/btR7lM4l4EwLAzH3oXmcXNUHaU/gli7stEbbNTONCW2epdi89BQ5FlRHJkwJwSpdPIRvr0XtWJhkrT5z6AEruFVGDi6iCL5JIG7ATUArMCdgbo+MLBShUJMN4gcK471IrCrg==</Value></TokenEntry></Values></UseKey><Claims><Values xmlns:q1="http://schemas.xmlsoap.org/ws/2004/04/security/trust" soapenc:arrayType="q1:TokenEntry[17]"><TokenEntry><Name>SessionKey</Name><Value>J/T1bF8MXSuQJYlXzkpjaBNscMgUTi7Mh0Rat4Ywj7Q8VrNqjFGr2HVnkXZ6DtifehkIXcd+EFpTlyZbsmFb4XVjSEq72MJB4VJf/chTLp6wYIeSXVJKNRVDg2P55IplHV2Gc5Wow2Hw01M8ephw6FtG3elbEsZ1I5btv8x66w5db5NKv2/fVN9I7WObv8WO369OKQ+K+57XpqbiSBOVk4griFECUxr1MvaWmgs67mqjNrJyM9piTf5fV5uyu5b2orTy+AwgMgJA0WCfmEOU3I0auhId1YQL1Ip5ZlTqCVUqCpydQnycKWxXaK6vf6po5ZDU1V2ycsxu3Yd9zFyyFw==</Value></TokenEntry><TokenEntry><Name>BindingType</Name><Value>Zf3m6FIbzNOkwZaqDxZ3U9y+SQg8tT1ecI2pkbvhDnE=</Value></TokenEntry><TokenEntry><Name>Binding</Name><Value>WwnL/s1x/Ucv3NUYtF1/o71yorCzQ9JyQ/jwoL1Ehkyv/icFfToF0RIs2OP0oqOO0xzJ3DOAtDSwj62C+le0mlLc1UGgGkGv1kFv9LiYGek=</Value></TokenEntry><TokenEntry><Name>ProductKey</Name><Value>TaMB57yHONu1WyfUSZ27HnZZOnNii1iduCJGBhCp/6Q=</Value></TokenEntry><TokenEntry><Name>ProductKeyType</Name><Value>Zf3m6FIbzNOkwZaqDxZ3UxPJXsdt/ge2lqGq+xQVu6U=</Value></TokenEntry><TokenEntry><Name>ProductKeyActConfigId</Name><Value>TKfh6epQgTWL9HRX9PTLfirpWa9MtvmOKSeqi8pZ8RYfx7iBcOSLKNt0VE95/eejpefZeQ+D+jcWxPCh77weAK8ZtK/n91KdAQXoTGn2gE4=</Value></TokenEntry><TokenEntry><Name>SppSvcVersion</Name><Value>huNhL/AvL06XPZyvK0Kfwg==</Value></TokenEntry><TokenEntry><Name>otherInfoPublic.licenseCategory</Name><Value>i0gCcRdW69YEVFqjeGJSv4x27SqtTj+InrM863RqOBY=</Value></TokenEntry><TokenEntry><Name>otherInfoPrivate.licenseCategory</Name><Value>i0gCcRdW69YEVFqjeGJSv2szXNZosqvzG2kgsKOfr48=</Value></TokenEntry><TokenEntry><Name>otherInfoPublic.sysprepAction</Name><Value>AWB4Z+b4vbt9Tnro3sGWuA==</Value></TokenEntry><TokenEntry><Name>otherInfoPrivate.sysprepAction</Name><Value>AWB4Z+b4vbt9Tnro3sGWuA==</Value></TokenEntry><TokenEntry><Name>ClientInformation</Name><Value>QmypaRnRJ7vIXtabg7/p4dKTVz5+RW/08BaVBaYrezP4zbYyUfZ2ZzcIpQZu8liWgyS6h4qVIsdddBqtwIJFEg==</Value></TokenEntry><TokenEntry><Name>ReferralInformation</Name><Value>JLjrPvmMNdp6CBIkcjwzJQ+JWEzObmKQlQLGmZVI2r3fJAiJlhdUi4s3iYdQY1TAtSLGp1MhCdj1tzRns80Atg==</Value></TokenEntry><TokenEntry><Name>ClientSystemTime</Name><Value>AJ/I3NIfgJ/Oiyyd8LI0aYCHDZF8SJjQ354zLyoLK6g=</Value></TokenEntry><TokenEntry><Name>ClientSystemTimeUtc</Name><Value>AJ/I3NIfgJ/Oiyyd8LI0aYCHDZF8SJjQ354zLyoLK6g=</Value></TokenEntry><TokenEntry><Name>otherInfoPublic.secureStoreId</Name><Value>Ndmh9zQrXVwPHNzDxAlBOVyHH31Ww2Faex5kQnUjG/3IY0kSdqsv/UIHQvl0FZMw</Value></TokenEntry><TokenEntry><Name>otherInfoPrivate.secureStoreId</Name><Value>Ndmh9zQrXVwPHNzDxAlBOVyHH31Ww2Faex5kQnUjG/3IY0kSdqsv/UIHQvl0FZMw</Value></TokenEntry></Values></Claims></RequestSecurityToken></soap:Body></soap:Envelope>)
00010002(0x80072EE7, 14:02:39:889 - <NULL>)
00010003(0x80072EE7, 14:02:39:889)
 
Error: (05/28/2016 11:27:58 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE7RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=0567073a-7d74-403b-b2d5-6b35da372d8d;NotificationInterval=1440;Trigger=UserLogon;SessionId=2
 
Error: (05/28/2016 11:27:57 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x80072EE70567073a-7d74-403b-b2d5-6b35da372d8d
 
Error: (05/28/2016 11:27:57 PM) (Source: Software Protection Platform Service)(User: )
00020001(0x00000000, 23:27:57:818)
00030001(0x00000000, 23:27:57:818 - https://activation-v2.sls.microsoft.com)
00030002(0x00000000, 23:27:57:818 - 0)
00040001(0x00000000, 23:27:57:818 - https://activation-v2.sls.microsoft.com)
00040002(0x00000000, 23:27:57:818 - 1, <NULL>, <NULL>, <NULL>)
00050002(0x80072F94, 23:27:57:818 - 0, 1)
00040006(0x00000001, 23:27:57:818 - 0, https://activation-v2.sls.microsoft.com, <N/A>, <N/A>)
00020005(0x00000000, 23:27:57:818 - 0)
00020008(0x80072EE7, 23:27:57:834 - SOAPAction: "http://microsoft.com/SL/ProductActivationService/IssueToken"
Content-Type: text/xml; charset=utf-8
, <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"><soap:Body><RequestSecurityToken xmlns="http://schemas.xmlsoap.org/ws/2004/04/security/trust"><TokenType>ProductActivation</TokenType><RequestType>http://schemas.xmlsoap.org/ws/2004/04/security/trust/Issue</RequestType><UseKey><Values xmlns:q1="http://schemas.xmlsoap.org/ws/2004/04/security/trust" 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</Value></TokenEntry></Values></UseKey><Claims><Values xmlns:q1="http://schemas.xmlsoap.org/ws/2004/04/security/trust" 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00010002(0x80072EE7, 23:27:57:849 - <NULL>)
00010003(0x80072EE7, 23:27:57:849)
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-06-05 22:26:19.464
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-05-29 15:18:46.552
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-05-29 14:59:56.333
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-05-28 23:18:18.687
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 11.2.2262 - AVAST Software)
Lenovo EasyCamera (HKLM-x32\...\{E399A5B3-ED53-4DEA-AF04-8011E1EB1EAC}) (Version: 6.3.9600.11105 - Realtek Semiconductor Corp.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7514 - Realtek Semiconductor Corp.)
SafeZone Stable 1.48.2066.101 (HKLM-x32\...\SafeZone 1.48.2066.101) (Version: 1.48.2066.101 - Avast Software) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.17.7 - Synaptics Incorporated)
 
========================= Devices: ================================
 
Name: avast! SecureLine TAP Adapter v3
Description: avast! SecureLine TAP Adapter v3
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: TAP-Windows Provider V9
Service: aswTap
Device ID: ROOT\NET\0000
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
Name: Realtek RTL8188EE Wireless LAN 802.11n PCI-E NIC
Description: Realtek RTL8188EE Wireless LAN 802.11n PCI-E NIC
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek Semiconductor Corp.
Service: RTWlanE
Device ID: PCI\VEN_10EC&DEV_8179&SUBSYS_1F381A3B&REV_01\4&E580F84&0&00E3
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
**** End of log ****
Attached File  report.txt   6.07KB   1 downloads
 
Aura getting an error message for the other file that im not permitted to upload this kind of file.
 


#6 Aura

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Posted 05 June 2016 - 08:28 PM

The old laptop was downloading programs alot of adobe programs all the drivers were updated to .inf drivers could not delete some files thought it was a temp file virus.


I have no idea of what this means. If you had Adobe programs installed (like Flash Player, Shockwave, etc.) it's normal for these programs to download newer copies of themself in the update process, since they all come with an auto-update service. Which files couldn't you delete?
 

Seemed to have full control of the laptop not to many redirects but blocked me from sites like BC any security site that could help getting a warning that the site were a security risk.


I can tell you right now 5 reasons on top of my head as to how this could have had happened, and none of them are malware related. Most often, this is caused by a wrong timezone, date and time being set on the system and the BIOS. When this happens, your HTTPS connections are messed up because the SSL certificates aren't being seen as "valid" (because of the time mismatch).
 

Did a lot of reading and it seem to point to the intel and amd programs on the laptop and pc so i would uninstall these programs


AMD and Intel are legitimate companies and so are their programs, there's no need for you to uninstall them unless you really don't need them. They aren't malicious at all.
 

so i would shut down after hours of deleting programs and browsing files next day would power back on and everything i changed was back to what it was


What do you mean by that? Like, you would uninstall program A, B and C, and after restart your computer, there would be back in your installed programs list? Is that what you're saying?
 

then i noticed that my phones wifi hotspot was turned on when i turned off the router


Your phone's WiFi hotspot isn't related to your laptop at all.
 

so checked the kids laptop and tablet laptop the same as mine all adobe software .inf drivers missing files then locked out of the router could not connect any device even with isp tech on the phone so new router.


I already gave an explanation for the Adobe programs above, so I won't go over it again. Where did you see that .inf files were missing? Also, is it possible that you just had issues with your modem/router?
 

then i notice when booting up the cmd screen flashes just before windows boot


A lot of legitimate programs can create that behavior. It isn't that unusual. Right now, in your logs, I do not see anything malicious that would make a command screen pop out on login. Even Windows runs processes that can launch a command prompt for a few milliseconds on startup.
 

so i run gmer finds file infected by rootkit so i delete the files then reboot and windows will not boot so i download microsoft recovery tool and here we are.?


GMER isn't meant to be used by individuals who weren't trained to read and analyse the logs it outputs (like ComboFix). If you deleted files flagged by GMER, and it caused Windows not to boot, it's possible that these detections were a false positive from GMER, and you deleted critical Windows files that prevented it from booting correctly. This why not every entries listed by GMER is malicious or a false positive, but also legitimate information that can be used for a trained user to consider.

As of right now, I can tell you that this laptop isn't infected and there's a logical explanation for every "weird behavior" you told me about. You did good by looking up all of these on the Internet, however, this is a double-edged sword: since when it comes to malware removal, you shouldn't trust everything you read online, nor should you attempt to take advanced measures to remove an infection if you aren't absolutely sure of what you're doing.

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#7 Techno2016

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Posted 06 June 2016 - 07:33 AM

Hi Aura,
Thank you for taking the time to review the logs and confirm there's no malware on this laptop.As for the old laptop no point in getting into all the details as laptop has been destroyed in no way was I saying that Intel or amd were malicious software and thank you for your time.

#8 Aura

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Posted 06 June 2016 - 09:47 AM

No problem Techno, you're welcome :)

Qt25440.pngTips, tricks, advice and recommendations

Now it's time to give you some tips, tricks, advice and recommendations on how to protect your system and prevent you from being infected in the future. This is where I'll explain basic security measures that you should take to protect and harden your system, and also make sure it stays as safe and secure as possible against hackers and malware. You are free to ignore the recommendations listed below, although I obviously do not recommend it. If you have any questions about one of the points covered in the speech below, feel free to ask me your questions here directly so I can answer them and guide you.

Windows Updates

Keeping Windows up to date is one of the first steps in having a safe and secure system. The Security Updates that Windows receives are meant to fix exploits and flaws in it that makes it more secure and not exploitable by hackers. In order to do that, you should always install the Security Updates, known as "Important Updates" on your Windows system. These updates are released on the second Tuesday of every month, but some are also released before if they are emergency/critical Security Updates. Let's make sure that you have all your Important Updates and Recommended Updates installed and that your Windows Updates are set to be installed automatically.Keeping your programs up-to-date

Like keeping Windows updated, keeping your installed programs up-to-date is another important step in having a safe and secure system. Outdated programs can be exploited by hackers and malware to infect a system and take it over. This is especially true today with the rise of Exploit Kits which is one of the biggest attack vectors to distribute malware. Therefore, you should always keep vulnerable programs like Adobe Flash Player, Adobe Shockwave Player, Java, Silverlight, etc. updated to their most recent version (even better, you don't have to install them if you don't use them). Programs like eLDnJfI.pngSecuniaPSI and dqVs5wj.pngHeimdal Free will scan your system for outdated programs, and help you identify them, as well as update them.

Antivirus, Antimalware, Firewall and Anti-Exploit/Ransomware

Having a decent security setup (led by an Antivirus) is the most crucial step to protect a system. These programs are a layer of defence that will prevent a system from being infected, or if it somehow ends up infected, help mitigate the infection and remediate it. Ideally, you should have on your system one Antivirus (never more than one installed at the time), one Antimalware (you can install multiple of these, assuming they do not conflict with each other and the other security programs installed), one Firewall and if you wish, one Anti-Exploit and/or Anti-Ransomware (since Ransomware are currently the most dangerous threat around and it can hit anywhere). Here are a few programs worth checking out if you don't have one yet.

Note: The programs listed below are all free to use or they have some sort of trial. Some of them have a paid version that provides more features, while a lot of other good programs only have a paid version but aren't listed there (such as Kaspersky and ESET Antivirus products).

AntivirusAntimalwareFirewall
Starting in Windows Vista, the Windows Firewall greatly improved and will satisfy the needs of most users. If you do not have an Internet Suite Antivirus program (which includes a firewall) and you want to use a 3rd party firewall, you can consider the options below.
  • 7p3JzTS.pngGlassWire - Has both a free and paid version (with different packages);
  • MQIMh6k.pngWindows Firewall Control - Gives you more control over your Windows Firewall;
  • 5RXGshU.pngTinyWall - Lightweight firewall implementing the Windows Firewall and giving you more control over it;
Anti-Exploit/Anti-RansomwareWeb Browsers and Web Browsing

Web Browsers could be considered as the closest door between a malware and your system. This is where most malware goes through to infect a system, and therefore it should be the program(s) you want to secure the most. There are two ways of going about it: hardening your web browser via extensions, and having good browsing habits.

Hardening your web browser means to install extensions that will help it protect itself (and your system on the same occasion) against Exploit Kits, MiTM attacks, etc. but also you at the same time. Here are a few extensions that I recommend you to install.
  • uBlock Origin: Efficient multi-purpose blocker that is lightweight on RAM and CPU usage (Google Chrome and Mozilla Firefox, called uBlock on Opera);
  • HTTPS Everywhere: Extension that converts your HTTP (unencrypted) requests to HTTPS (encrypted) ones (Google Chrome, Mozilla Firefox and Opera);
  • Web of Trust: Website reputation, rating and review extension that will help you quickly identify bad and suspicious sites from good ones (every web browsers);
  • NoScript: NoScript is a script blocker (Java, Flash, JavaScript, etc.) for Mozilla Firefox and Firefox-based browsers (Mozilla Firefox and Firefox-based web browsers);
  • uMatrix: For advanced users, a point and click matrix-like extensions that allow you to control requests done on a webpage (based on source, destination and type) (Google Chrome, Mozilla Firefox and Opera);
  • LastPass: Secure password manager allowing you to create, manage, and use passwords you save in your LastPass account (every web browser);
As for safe browsing habits, you can find tons of guides, tutorials, articles, etc. online that will highlight the basics you need to follow (only visit websites you trust, do not click on ads, do not download files from untrusted sources, use a password manager, always verify the URL of a website and make sure it's correctly typed, etc.), and even what you can do if you want to take it a step further (create a fake email address for spam emails, browse the web in a privacy mode, etc.). Here are a few:As you can see, there are plenty of resources out there. Simply Googling "good browsing habits" or "safe browsing habits" should allow you to find a lot of them.

Other recommendations

Even if you follow every recommendation that I listed here, in the end, it's also your job to be careful when browsing the web and downloading files if you don't want to get infected. Therefore, if you use your brain (common sense) when browsing the web, downloading programs and files, etc., you have far less chances to get infected by a malware. If for example you're not sure if a website is legitimate or not, or if a file is safe to download and execute, or if a program looks "too good" to be free, I suggest you to avoid going to that website, downloading that file or using that program.

Here are a few guides, tutorials, articles, etc. that you could read in order to learn more about computer protection and security to improve your current computer protection setup but also improve your good web browsing and computer usage practices :gRvSooB.pngThe End!

And that's it! Now that you know more about how to protect your computer and secure it, you're good to go back to your online activities, but in a safe and secure way! You are also free to stay on BleepingComputer and ask for help in different topics if you ever need to. Just make sure that you post your question/issue in the right section to get the best assistance possible. And if you ever get infected again (which I hope you wont!), you can always comeback in this section to get another checkup with one of our trained malware removal member.

Do you have any questions before I close this thread? :)

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
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#9 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 08 June 2016 - 03:57 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Gary
 
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