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PROBLEM STARTING APPLICATIONS AFTER WINDOWS 10 UPDATE


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#1 Enne94

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Posted 03 June 2016 - 04:44 AM

Hello Everyone,

I bought a Windows 8 PC one year ago. One day my computer decided by itself to upload the system to Windows 10.
After the upload, I'm not able to open stuff like video games and newly installed programmes.

I've attached a picture where you can see the 4 error windows that appear when I try to start the applications.

 

Exemple: 

 

"The procedure entry point memcpy_s could not be located in the dynamic link library C:\WINDOWS\AppPatch\AcLayers.DLL."

 

 

I took a look on the web but the only solution I found is to use the CD system installation... I don't have it :(

Any Advice?

As you can see by my dictionary I'm not professional with PC, not enough to resolve this problem by myself. 
I hope someone can help me here.

Thank you.

Enea

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#2 usasma

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Posted 04 June 2016 - 07:22 PM

Here's some recovery/restore options (in this order):

- System Restore to a point before this started happening.

- DISM/SFC repair
    

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:
   
Dism /Online /Cleanup-Image /ScanHealth
   
Dism /Online /Cleanup-Image /CheckHealth
   
Dism /Online /Cleanup-Image /RestoreHealth

    FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

    From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

    You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.


- RESET using the "Keep My Files" option (W8 calls this a REFRESH; W7 and earlier doesn't have this function)

- Repair install of the OS (Thanks to FreeBooter!):
   

"How To Perform a Repair Installation For Windows 8, 8.1 and 10"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

    "How to Do a Repair Install to Fix Windows 7"
    http://www.sevenforums.com/tutorials/3413-repair-install.html

    "How To Perform a Repair Installation For Vista"
    http://www.vistax64.com/tutorials/88236-repair-install-vista.html

    "Non-destructive reinstall of Windows XP"
    https://www.winhelp.us/non-destructive-reinstall-of-windows-xp.html


- RESET using the "Remove Everything" option (W8 calls this a RESET; W7 and earlier doesn't have this function)

If using W7 or earlier, this can be accomplished by resetting the system by use of the recovery partition/recovery disks/recovery drive.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )
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