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Now none of the anti-root kits will install or save...


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11 replies to this topic

#1 mumtaza77

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Posted 02 June 2016 - 01:00 PM

When I try to install anti-root software the "Save-As" box is greyed out and I have no idea how to fix it when I can't access the tools....

 

AAAAHHHHHH!!!!



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#2 mumtaza77

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Posted 02 June 2016 - 01:25 PM

... and the MBAR scan I just ran said there are no issues... which is BS!

 

My pointer is flashing with the blue "thinking" circle... and the cpu is running at 50-65%!



#3 boopme

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Posted 02 June 2016 - 02:09 PM

Hello and welcome, can you do these as thy except ESET do not install.

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
SXvL3ZF.pngTDSSKiller
  • Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
cvMlKv6.pngESET Online Scanner
  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

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#4 mumtaza77

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Posted 02 June 2016 - 02:59 PM

I can't "Save" any files like these... when the box comes up, the only option "selectable" is the Cancel button. The Save File box is greyed out and does not allow to be selected.



#5 mumtaza77

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Posted 02 June 2016 - 06:10 PM

This has taken all day... here is the text file... that had to be moved over manually, dozens of lines at a time...

 

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Heather (administrator) on 02-06-2016 at 17:36:26
Running from "C:\Users\Heather\Desktop\Download"
Microsoft Windows 10 Home  (X64)
Model: HP ENVY dv6 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 4

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Ralink RT3290 802.11bgn Wi-Fi Adapter = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.1.111 metric=1 publish=Yes
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabledadvertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Tidmore
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.tx.comcast.net.

Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : A0-B3-CC-51-13-8B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 1C-3E-84-C8-6E-D3
   DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : hsd1.tx.comcast.net.
   Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 1C-3E-84-C8-6E-D1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::258a:38bb:1e5d:a9e6%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.106(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, June 2, 2016 4:57:09 PM
   Lease Expires . . . . . . . . . . : Friday, June 3, 2016 4: 57:13 PM

Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 320618116
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-DD-9E-A4-A0-B3-CC-51-13-8B
   DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

 

 

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 1C-3E-84-C8-6E-D2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.hsd1.tx.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.tx.comcast.net.

Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration   Enabled . . . . : Yes

 

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3807:28ae:9d39:ccad(Preferred)
   Link-local IPv6 Address . . . . . : fe80::3807:28ae:9d39:ccad%3(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 369098752
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-DD-9E-A4-A0-B3-CC-51-13-8B
   NetBIOS over Tcpip. . . . . . . . : Disabled

 

DNS request timed out timeout was 2 seconds.
Server:  UnKnown
Address:  75.75.75.75

Name:    google.com
Addresses:  2607:f8b0:400f:803::200e 216.58.217.14

Pinging google.com [216.58.217.14] with 32 bytes of data:
Reply from 216.58.217.14: bytes=32 time=49ms TTL=53
Reply from 216.58.217.14: bytes=32 time=40ms TTL=53

Ping statistics for 216.58.217.14:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 40ms, Maximum = 49ms, Average = 44ms
Server:  cdns01.comcast.net
Address:  75.75.75.75

 






Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:44:204::a7
      2001:4998:58:c02::a9
      98.139.183.24
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=56ms TTL=51
Reply from 98.139.183.24: bytes=32 time=54ms TTL=51


Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 54ms, Maximum = 56ms, Average = 55ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...a0 b3 cc 51 13 8b ......Realtek PCIe GBE Family Controller
  4...1c 3e 84 c8 6e d3 ......Microsoft Wi-Fi Direct Virtual Adapter
 11...1c 3e 84 c8 6e d1 ......Ralink RT3290 802.11bgn Wi-Fi Adapter
  2...1c 3e 84 c8 6e d2 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  5...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  3...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface



===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:

 

Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.106     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0    192.168.1.111    192.168.1.106     26
      192.168.1.0    255.255.255.0         On-link     192.168.1.106    281
    192.168.1.106  255.255.255.255         On-link     192.168.1.106    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.106    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.106    281

 255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.106    281
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0    192.168.1.111       1
===========================================================================


 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  3    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  3    306 2001::/32                On-link
  3    306 2001:0:9d38:6ab8:3807:28ae:9d39:ccad/128
                                    On-link
 11    281 fe80::/64                On-link
  3    306 fe80::/64                On-link

11    281 fe80::258a:38bb:1e5d:a9e6/128
                                    On-link
  3    306 fe80::3807:28ae:9d39:ccad/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
  3    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================



Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
========================= Event log errors: ===============================

Application errors:
==================
Error: (06/02/2016 05:36:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: HPConnectedRemoteService.exe, version: 1.0.1218.0, time stamp: 0x5078a573
Faulting module name: KERNELBASE.dll, version: 10.0.10586.306, time stamp: 0x571af331
Exception code: 0xe0434352
Fault offset: 0x0000000000071f28
Faulting p
rocess id: 0x2b5c
Faulting application start time: 0xHPConnectedRemoteService.exe0
Faulting application path: HPConnectedRemoteService.exe1
Faulting module path: HPConnectedRemoteService.exe2
Report Id: HPConnectedRemoteService.exe3
Faulting package full name: HPConnectedRemoteService.exe4
Faulting package-relative application ID: HPConnectedRemoteService.exe5

Error: (06/02/2016 05:36:34 PM) (Source: .NET Runtime) (User: )

Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (06/02/2016 05:36:24 PM) (Source: Application Error) (User: )
Description: Faulting application name: HPConnectedRemoteService.exe, version: 1.0.1218.0, time stamp: 0x5078a573
Faulting module name: KERNELBASE.dll, version: 10.0.10586.306, time stamp: 0x571af331
Exception code: 0xe0434352
Fault offset: 0x0000000000071f28
Faulting process id: 0xaec
Faulting application start time: 0xHPConnectedRemoteService.exe0
Faulting application path: HPConnectedRemoteService.exe1
Faulting module path: HPConnectedRemoteService.exe2
Report Id: HPConnectedRemoteService.exe3
Faulting package full name: HPConnectedRemoteService.exe4
Faulting package-relative application ID: HPConnectedRemoteService.exe5

Error: (06/02/2016 05:36:24 PM) (Source: .NET Runtime) (User: )
Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (06/02/2016 05:36:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: HPConnectedRemoteService.exe, version: 1.0.1218.0, time stamp: 0x5078a573
Faulting module name: KERNELBASE.dll, version: 10.0.10586.306, time stamp: 0x571af331
Exception code: 0xe0434352
Fault offset: 0x0000000000071f28
Faulting process id: 0x2b60
Faulting application start time: 0xHPConnectedRemoteService.exe0
Faulting application path: HPConnectedRemoteService.exe1
Faulting module path: HPConnectedRemoteService.exe2
Report Id: HPConnectedRemoteService.exe3
Faulting package full name: HPConnectedRemoteService.exe4
Faulting package-relative application ID: HPConnectedRemoteService.exe5

Error: (06/02/2016 05:36:15 PM) (Source: .NET Runtime) (User: )
Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (06/02/2016 05:36:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: HPConnectedRemoteService.exe, version: 1.0.1218.0, time stamp: 0x5078a573
Faulting module name: KERNELBASE.dll, version: 10.0.10586.306, time stamp: 0x571af331
Exception code: 0xe0434352
Fault offset: 0x0000000000071f28
Faulting process id: 0x1f0c
Faulting application start time: 0xHPConnectedRemoteService.exe0
Faulting application path: HPConnectedRemoteService.exe1
Faulting module path: HPConnectedRemoteService.exe2
Report Id: HPConnectedRemoteService.exe3
Faulting package full name: HPConnectedRemoteService.exe4
Faulting package-relative application ID: HPConnectedRemoteService.exe5

Error: (06/02/2016 05:36:06 PM) (Source: .NET Runtime) (User: )
Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (06/02/2016 05:35:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: HPConnectedRemoteService.exe, version: 1.0.1218.0, time stamp: 0x5078a573
Faulting module name: KERNELBASE.dll, version: 10.0.10586.306, time stamp: 0x571af331
Exception code: 0xe0434352
Fault offset: 0x0000000000071f28
Faulting process id: 0x2658
Faulting application start time: 0xHPConnectedRemoteService.exe0

Faulting application path: HPConnectedRemoteService.exe1
Faulting module path: HPConnectedRemoteService.exe2
Report Id: HPConnectedRemoteService.exe3
Faulting package full name: HPConnectedRemoteService.exe4
Faulting package-relative application ID: HPConnectedRemoteService.exe5

Error: (06/02/2016 05:35:56 PM) (Source: .NET Runtime) (User: )
Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

System errors:
=============
Error: (06/02/2016 05:36:28 PM) (Source: Service Control Manager) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 234 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/02/2016 05:36:18 PM) (Source: Service Control Manager) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 233 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/02/2016 05:36:09 PM) (Source: Service Control Manager) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 232 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/02/2016 05:36:00 PM) (Source: Service Control Manager) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 231 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/02/2016 05:35:51 PM) (Source: Service Control Manager) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 230 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/02/2016 05:35:41 PM) (Source: Service Control Manager) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 229 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/02/2016 05:35:32 PM) (Source: Service Control Manager) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 228 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/02/2016 05:35:23 PM) (Source: Service Control Manager) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 227 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/02/2016 05:35:13 PM) (Source: Service Control Manager) (User: )

Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 226 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (06/02/2016 05:35:03 PM) (Source: Service Control Manager) (User: )
Description: The HP Connected Remote Service service terminated unexpectedly.  It has done this 225 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (06/02/2016 05:36:34 PM) (Source: Application Error)(User: )
Description: HPConnectedRemoteService.exe1.0.1218.05078a573KERNELBASE.dll10.0.10586.306571af331e04343520000000000071f282b5c01d1bd1f36fba9ccC:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exeC:\WINDOWS\system32\KERNELBASE.dll13dbdf76-6b7b-42ea-a5a0-35bab853624f

Error: (06/02/2016 05:36:34 PM) (Source: .NET Runtime)(User: )
Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (06/02/2016 05:36:24 PM) (Source: Application Error)(User: )
Description: HPConnectedRemoteService.exe1.0.1218.05078a573KERNELBASE.dll10.0.10586.306571af331e04343520000000000071f28aec01d1bd1f31312504C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exeC:\WINDOWS\system32\KERNELBASE.dllb9785489-7068-49ab-87ed-ba59a5cc9752

Error: (06/02/2016 05:36:24 PM) (Source: .NET Runtime)(User: )
Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (06/02/2016 05:36:15 PM) (Source: Application Error)(User: )
Description: HPConnectedRemoteService.exe1.0.1218.05078a573KERNELBASE.dll10.0.10586.306571af331e04343520000000000071f282b6001d1bd1f2bd1259fC:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exeC:\WINDOWS\system32\KERNELBASE.dllffee7c9f-5534-42dd-9913-8a6e18855b1c

Error: (06/02/2016 05:36:15 PM) (Source: .NET Runtime)(User: )
Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (06/02/2016 05:36:06 PM) (Source: Application Error)(User: )
Description: HPConnectedRemoteService.exe1.0.1218.05078a573KERNELBASE.dll10.0.10586.306571af331e04343520000000000071f281f0c01d1bd1f266d14c3C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exeC:\WINDOWS\system32\KERNELBASE.dll84228d65-c56e-4092-9982-e5960e5d4148

Error: (06/02/2016 05:36:06 PM) (Source: .NET Runtime)(User: )
Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

Error: (06/02/2016 05:35:57 PM) (Source: Application Error)(User: )
Description: HPConnectedRemoteService.exe1.0.1218.05078a573KERNELBASE.dll10.0.10586.306571af331e04343520000000000071f28265801d1bd1f20e66a2eC:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exeC:\WINDOWS\system32\KERNELBASE.dll14724669-2b2d-414b-908c-de5d519700df

Error: (06/02/2016 05:35:56 PM) (Source: .NET Runtime)(User: )
Description: Application: HPConnectedRemoteService.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStoreCore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress, Boolean)
   at System.ServiceModel.Security.SecurityUtils.GetCertificateFromStore(System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.X509FindType, System.Object, System.ServiceModel.EndpointAddress)
   at System.ServiceModel.Security.X509CertificateRecipientServiceCredential.SetCertificate(System.Security.Cryptography.X509Certificates.StoreLocation, System.Security.Cryptography.X509Certificates.StoreName, System.Security.Cryptography.X509Certificates.X509FindType, System.Object)
   at SwitchBoard.Utils.WCFServiceHostUtil.setupService(System.Object, System.Type, Int32, Boolean)
   at SwitchBoard.SwitchBoardService.RunService()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()


CodeIntegrity Errors:
===================================
  Date: 2016-06-02 16:57:00.377
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-06-02 14:49:52.905
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2016-05-29 21:08:22.736
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-29 19:19:29.509
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-18 15:55:35.288
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-18 15:47:46.784

Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-16 14:59:13.661
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-14 07:55:53.999
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-11 18:18:41.439
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-05-11 12:56:33.143
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.016.20041 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 21.0.0.176 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.213 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.6.636 - Adobe Systems, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{FE5C2FAA-118D-4509-B51D-3F71CC9E1B3E}) (Version: 4.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{2937FD88-C9D6-4B82-B539-37CD0A572F42}) (Version: 4.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2E4AF2A6-50EA-4260-9BA4-5E582D11879A}) (Version: 9.3.0.15 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
AuthenTec TrueAPI 64-bit (HKLM\...\{EBC0CC3F-B7A1-4FC8-8014-4C7BFD3925E8}) (Version: 1.6.0.86 - AuthenTec, Inc.) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Canon Easy-PhotoPrint EX (HKLM-x32\...\Easy-PhotoPrint EX) (Version: 4.5.0 - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.1.1 - Canon Inc.)
Canon MP Navigator EX 4.0 (HKLM-x32\...\MP Navigator EX 4.0) (Version:  - )
Canon MP495 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP495_series) (Version:  - Canon Inc.)
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.18 - Piriform)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.7.4528 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.5.5811 - CyberLink Corp.)
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 51.0.2704.79 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
HP 3D DriveGuard (HKLM\...\{6821D775-9303-46DD-977A-2D97CA18B054}) (Version: 4.2.8.1 - Hewlett-Packard Company)
HP Connected Remote (HKLM-x32\...\{F243A34B-AB7F-4065-B770-B85B767C247C}) (Version: 1.0.1218 - Hewlett-Packard)
HP CoolSense (HKLM-x32\...\{8704FEEF-A6A8-4E7E-B124-BD6122C66E2C}) (Version: 2.10.42 - Hewlett-Packard Company)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)

HP Quick Launch (HKLM-x32\...\{E5823036-6F09-4D0A-B05C-E2BAA129288A}) (Version: 3.0.6 - Hewlett-Packard Company)
HP SimplePass (HKLM-x32\...\{34C821CA-6B55-44A0-8A9B-2EF471D6019E}) (Version: 6.0.100.244 - Hewlett-Packard)
HP Utility Center (HKLM-x32\...\{0C57987A-A03A-4B95-A309-D23F78F406CA}) (Version: 1.0.8 - Hewlett-Packard)
HP Wireless Button Driver (HKLM-x32\...\{941DE69D-6CEE-4171-8F1F-3D7E352AA498}) (Version: 1.0.6.1 - Hewlett-Packard Company)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6425.0 - IDT)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3958 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.9.1002 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
iSkysoft iPhone Data Recovery(Build 4.0.2.1) (HKLM-x32\...\{10B4DAB2-9F85-483e-BF03-31771821E060}_is1) (Version: 4.0.2.1 - iSkysoft Software Co.,Ltd.)
iTunes (HKLM\...\{A31C5565-90D9-4615-AE13-94D86C3836C7}) (Version: 12.3.3.17 - Apple Inc.)
Java 8 Update 73 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218073F0}) (Version: 8.0.730.2 - Oracle Corporation)
Jobulator (HKLM-x32\...\{77D0B84F-384D-4AE6-72D1-75EAA11A53D3}) (Version: 4.01 - Frontline Technologies) Hidden
Jobulator (HKLM-x32\...\Jobulator) (Version: 4.01 - Frontline Technologies)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.6868.2067 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 46.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 46.0.1 (x86 en-US)) (Version: 46.0.1 - Mozilla)
Norton Internet Security (HKLM-x32\...\NIS) (Version: 22.6.0.142 - Symantec Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.6828.1019 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.6828.1019 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.6828.1019 - Microsoft Corporation) Hidden
Ralink Bluetooth Stack64 (HKLM\...\{95DF815D-BE2D-9118-F549-39794C5869CF}) (Version: 9.0.725.0 - Ralink Corporation)
Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.5.0 - Ralink)
RealDownloader (HKLM-x32\...\{82bb33f9-dcda-4d6e-9b11-5becccddffcc}) (Version: 18.1.2.185 - RealNetworks) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.29034 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.98 - Synaptics Incorporated)

TI-Nspire™ CX Student Software (HKLM-x32\...\{99D1FC9E-5C33-4B49-ABA3-52D6CE943766}) (Version: 4.0.0.235 - Texas Instruments Inc.)
UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
Validity WBF DDK (HKLM\...\{1F91C200-8F0F-4009-A75E-DB6CE151BD4E}) (Version: 4.4.234.0 - Validity Sensors, Inc.)
Video Downloader (HKLM-x32\...\{99488327-CEB3-4855-AEDF-2ED38B2C4161}) (Version: 1.1.0 - RealNetworks) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 36%
Total physical RAM: 6033.27 MB
Available physical RAM: 3803.65 MB
Total Virtual: 6993.27 MB
Available Virtual: 4837.93 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:665.29 GB) (Free:616.1 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:31.38 GB) (Free:3.6 GB) NTFS
3 Drive e: (KREG_TOOLS_DVD) (CDROM) (Total:0.89 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\TIDMORE


Administrator            Art                      DefaultAccount          
Guest                    Heather                 


**** End of log ****
 

 

 

 

 

 

 

 

 

 



#6 mumtaza77

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Posted 02 June 2016 - 07:04 PM

# AdwCleaner v5.119 - Logfile created 02/06/2016 at 18:59:19
# Updated 30/05/2016 by Xplode
# Database : 2016-05-30.3 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Heather - TIDMORE
# Running from : C:\Users\Heather\Desktop\Download\adwcleaner_5.119.exe
# Option : Clean
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ WMI ] *****
 



#7 mumtaza77

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Posted 02 June 2016 - 07:10 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.6 (04.25.2016)
Operating System: Windows 10 Home x64
Ran by Heather (Administrator) on Thu 06/02/2016 at 19:05:45.31
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 0




Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 06/02/2016 at 19:09:15.45
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#8 mumtaza77

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Posted 02 June 2016 - 08:55 PM

This is the last report... thoughts?

 

C:\Users\Heather\Downloads\ccsetup518.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted
C:\Users\Public\Documents\Wondershare\drfone-for-android_full1464.exe    multiple threats    cleaned by deleting
 



#9 mumtaza77

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Posted 03 June 2016 - 06:51 AM

Its getting worse... I pissed it off. Now I can't even log on with my administrator profile. I can get in under the other user accounts... but its still constantly "thinking" with the blue circle by the pointer, and the blue circle. In addition I have push keys two or three times to get the number/letter to come up because of the background processing.



#10 boopme

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Posted 03 June 2016 - 11:06 AM

Hi.. I do not see a major infection,,,Please repost the issues in WIN 8 and include your Minitoolbox log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 InadequateInfirmity

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Posted 03 June 2016 - 10:02 PM

Uninstall these; some are hidden, you can bypass that with D-uninstaller.......

 

Suggest using this...to remove the programs, if it is not visible in this tool, revert to D-uninstaller.

 

 

Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Canon Solution Menu EX (HKLM-x32\...\CanonSolutionMenuEX) (Version:  - )
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.7.4528 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.5.5811 - CyberLink Corp.)
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.30.3 - Google Inc.) Hidden
HP 3D DriveGuard (HKLM\...\{6821D775-9303-46DD-977A-2D97CA18B054}) (Version: 4.2.8.1 - Hewlett-Packard Company)
HP Connected Remote (HKLM-x32\...\{F243A34B-AB7F-4065-B770-B85B767C247C}) (Version: 1.0.1218 - Hewlett-Packard)
HP CoolSense (HKLM-x32\...\{8704FEEF-A6A8-4E7E-B124-BD6122C66E2C}) (Version: 2.10.42 - Hewlett-Packard Company)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)

HP Quick Launch (HKLM-x32\...\{E5823036-6F09-4D0A-B05C-E2BAA129288A}) (Version: 3.0.6 - Hewlett-Packard Company)
HP SimplePass (HKLM-x32\...\{34C821CA-6B55-44A0-8A9B-2EF471D6019E}) (Version: 6.0.100.244 - Hewlett-Packard)
HP Utility Center (HKLM-x32\...\{0C57987A-A03A-4B95-A309-D23F78F406CA}) (Version: 1.0.8 - Hewlett-Packard)
Java 8 Update 73 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218073F0}) (Version: 8.0.730.2 - Oracle Corporation)
Jobulator (HKLM-x32\...\{77D0B84F-384D-4AE6-72D1-75EAA11A53D3}) (Version: 4.01 - Frontline Technologies) Hidden
Jobulator (HKLM-x32\...\Jobulator) (Version: 4.01 - Frontline Technologies)
RealDownloader (HKLM-x32\...\{82bb33f9-dcda-4d6e-9b11-5becccddffcc}) (Version: 18.1.2.185 - RealNetworks) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
Video Downloader (HKLM-x32\...\{99488327-CEB3-4855-AEDF-2ED38B2C4161}) (Version: 1.1.0 - RealNetworks) Hidden

 

 

Ccleaner To disable Useless Startups.

 

Go ahead and install ccleaner Now that you have the program installed go ahead and run the cleaner function.

CCleaner - Free Download - Piriform
kwLN4uv.png

Now that you have cleaned out some temp files, lets go ahead and disable all of the items starting up with your machine except your antivirus. To do this you will need to click on tools then start up then under the Windows Tab select each item then disable. Also under the scheduled task tab, you are safe to disable all task. Only disable items under the windows tab and scheduled task tab!

GjWwvEu.png

Now that you have disabled those un-needed start ups lets go into the settings, we will have Ccleaner run when your machine boots, so that you will never have to worry about cleaning temp files again.

To do this:

 

  • Hit options.
  • Settings.
  • Place a tick to run Ccleaner when the computer starts.

Lxioao1.png

Now go to the advanced tab, and select close program after cleaning, now run the cleaner again this will close Ccleaner.

SnqZ2JW.png

Reboot the machine after.


Edited by InadequateInfirmity, 03 June 2016 - 10:03 PM.


#12 InadequateInfirmity

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Posted 03 June 2016 - 10:10 PM

Also, since this is windows 10. I would certainly take a look here.

 

If you are tired of ads then.....

 

Alternate DNS Server. Ad Blocking DNS.

Ublock Origin.

Anti Ad Block Killer.

 

In Ccleaner make sure and disable monitoring.

 

 

lJgwZdn.png


Edited by InadequateInfirmity, 03 June 2016 - 10:19 PM.





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