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Freezing, Hanging, and Memory Problems

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4 replies to this topic

#1 Riz-


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Posted 02 June 2016 - 01:18 AM

HP Pavilion Notebook

It will freeze up right in the middle of seemingly nothing.  When I look at task manager, it often says 80% memory and 100% disk, even before I open anything.  I am posting the bare minimum for now so you can tell me what I need, because it looks like a lot of helpers get frustrated when there is too much information posted.  So, please guide me and let me know what I can provide to troubleshoot this.  Thank you.  

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#2 delliott42


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Posted 02 June 2016 - 09:49 AM

Take a look at your RAM.  Start pulling one module at a time.  Consider doing a chkdsk on the hard drive file system.  For more information contact us a hXXp://www.thepcrepairnetwork.com

Mod Edit ...Broke link to Active Malware..

Edited by boopme, 02 June 2016 - 11:03 AM.

#3 RolandJS


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Posted 02 June 2016 - 10:09 AM

One of the finest hardware/software techs [which is not me] almost always asks:  what is the exact make and model of the computer?

However, you've already given the make and model, download and run Piriform's Speccy, save the logs, later, a BC regular will let you know how to publish most of that log.  One very common way:  use Speccy's Publish Snapshot.  Meanwhile, how much RAM does this notebook have?  How much free space does the hard-drive have?

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.


Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

#4 Willy22


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Posted 02 June 2016 - 06:25 PM

- Run SPECCY and post the link that pops up (File >> Publish snapshot) in your next reply.


It will provide more details about your system.

Edited by Willy22, 02 June 2016 - 06:26 PM.

#5 usasma


    Still visually handicapped (avatar is memory developed by my Dad

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Posted 03 June 2016 - 04:41 PM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

While waiting for a reply, start with these free diagnostics:  http://www.carrona.org/hwdiag.html

The malware scans are important.  If infected, I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

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