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Can't get duel monitors to work


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4 replies to this topic

#1 bryan5255

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Posted 02 June 2016 - 12:51 AM

I'm running windows 10. Both monitors work, but in only one of the monitor plug ins. I thought maybe it was the plug itself, so I got a monitor to HDMI adapter, but the second screen won't work in that either. In fact, in both cases, the computer doesn't even recognize the second monitor exists. I already tried scanning for hardware changes in the device manager with no results. Any idea how to get this to work?



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#2 dhjohns

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Posted 02 June 2016 - 04:35 AM

I assume you are plugging both monitors into your video card.  Install the latest drivers from the manufacturer's website.



#3 Kilroy

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Posted 02 June 2016 - 05:57 AM

A little more information about your machine would be helpful.  Some manufactured machines turn off the onboard video if another video card is added.  If that is not the case than knowing what video card you have would be helpful.



#4 dhjohns

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Posted 02 June 2016 - 06:01 AM

A little more information about your machine would be helpful.  Some manufactured machines turn off the onboard video if another video card is added.  If that is not the case than knowing what video card you have would be helpful.

Correct, and if he is trying to use a video card with onboard, that can open up a whole different set of issues.



#5 Robert House

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Posted 02 June 2016 - 11:41 AM

Yes, more information regarding the timing. Had it been working prior to this with 2 monitors?  Or, if you are trying to add a second monitor, often times you'll need to go into the bios and put "enabled" where it says multiple monitors.






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