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Help to decrypt file fzcwhde

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#1 pico21


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Posted 31 May 2016 - 12:32 PM


can it decrypt file with ext fzcwhde?

which is the ransomware family?


thz for help


ps:i'm sorry for my orrible english



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#2 Demonslay335


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Posted 31 May 2016 - 01:20 PM

Is that extension used for every file? Do you have a ransom note?


Most likely, you were hit by CTB-Locker, which creates a completely random 6-7 character extension to append to files. There is no solution for decrypting files if this is the case.


You may upload a ransom note to the service in my signature for confirmation on the variant you are dealing with, and it will guide you to more information. The site has a language picker at the top-right where you may select your language to help understand the results.

logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic]

ransomnotecleaner-25.png RansomNoteCleaner - Remove Ransom Notes Left Behind [Support Topic]

cryptosearch-25.pngCryptoSearch - Find Files Encrypted by Ransomware [Support Topic]

If I have helped you and you wish to support my ransomware fighting, you may support me here.

#3 quietman7


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Posted 31 May 2016 - 07:58 PM

A repository of all current knowledge regarding CTB-Locker (Critroni, Onion) is provided by Grinler (aka Lawrence Abrams), in this topic: CTB-Locker and Critroni Ransomware Information Guide and FAQ

There is an ongoing discussion in this topic where you can ask questions and seek further assistance but as noted above there is no solution to fix your encrypted files.Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion, this topic is closed.

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