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#1 ZiadElhoshy

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Posted 30 May 2016 - 11:23 PM

youtube works on all other devices I own except this device (PC) by showing this: http://i.imgur.com/MOdkTP4.png

 

I tried doing 

-clearing cash/cookies

-restarting router

-connecting device directly to router

-scanning/removing malwares or viruses

and still it wont load/work

 

 

 

 



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#2 buddy215

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Posted 31 May 2016 - 06:53 AM

Welcome to BC...

 

Can you play this video....cows & cows & cows - YouTube

or do you get the same error?

 

What programs have you used to scan the computer for malware and adware?

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Post the three lists mentioned below using CCleaner.

Open CCleaner and click on Tools. Choose Startups. On that page you will see a list of Windows Startups and at the top tabs for each browser and Scheduled Tasks.

At the bottom right of that page you will see a button when clicked will allow you to Copy and Paste the list of Windows Startups and Scheduled Tasks into your next

post. Please do that.

 

Open CCleaner and click on Tools. Choose Uninstall. On that page you will see a list of programs installed on your computer and at the bottom right of that page you

will see a button when clicked will allow you to Copy and Paste that list in your next post. Please do that.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 ZiadElhoshy

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Posted 31 May 2016 - 05:21 PM

the video you sent didn't work,anyways,here what you asked for :

 

 

Install: 3D Builder Microsoft Corporation 21/09/2015 10.9.6.0

Adobe Acrobat Reader DC Adobe Systems Incorporated 20/05/2016 199 MB 15.016.20041
Adobe Flash Player 21 PPAPI Adobe Systems Incorporated 01/07/2016 19,4 MB 21.0.0.242
Alarms & Clock Microsoft Corporation 29/12/2015 10.1512.28020.0
App connector Microsoft Corporation 28/08/2015 1.3.3.0
Calculator Microsoft Corporation 21/01/2016 10.1601.19020.0
Camera Microsoft Corporation 13/04/2016 2016.325.60.0
CCleaner Piriform 01/07/2016 5.18
Counter-Strike: Global Offensive Valve 23/12/2015 10,9 GB
CyberGhost 5 CyberGhost S.R.L. 22/05/2016 30,5 MB
Driver Checker v2.7.4 driverchecker.com, Inc. 29/06/2016 2.7.4
Films & TV Microsoft Corporation 31/05/2016 3.6.20961.0
Get Office Microsoft Corporation 19/05/2016 17.7012.23531.0
Get Skype Skype 28/08/2015 3.2.1.0
Get Started Microsoft Corporation 29/03/2016 3.5.11.0
Google Chrome Google Inc. 28/08/2015 466 MB 50.0.2661.102
Groove Music Microsoft Corporation 23/11/2015 3.6.15131.0
hohosearch - Uninstall 01/07/2016
HP Support Solutions Framework HP 25/06/2016 6,35 MB 12.3.11.29
Intel Security True Key Intel Security 20/05/2016 4.1.137.1
Java 8 Update 91 Oracle Corporation 03/05/2016 89,2 MB 8.0.910.14
LockHunter 3.1, 32/64 bit Crystal Rich Ltd 01/07/2016 7,22 MB
Mail and Calendar Microsoft Corporation 29/03/2016 17.6568.46361.0
Malwarebytes Anti-Malware version 2.2.1.1043 Malwarebytes 25/06/2016 66,9 MB 2.2.1.1043
Maps Microsoft Corporation 18/05/2016 4.1603.1190.0
McAfee Security Scan Plus McAfee, Inc. 24/04/2016 10,2 MB 3.11.309.1
Microsoft Solitaire Collection Microsoft Studios 12/05/2016 3.9.5100.0
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 29/08/2015 13,2 MB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 29/08/2015 10,2 MB 9.0.30729
Microsoft Visual C++ 2010 Redistributable - x64 10.0.40219 Microsoft Corporation 19/02/2016 13,8 MB 10.0.40219
Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 Microsoft Corporation 19/02/2016 11,1 MB 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Corporation 14/12/2015 20,5 MB 11.0.61030.0
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 Microsoft Corporation 24/04/2016 20,5 MB 12.0.30501.0
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 Microsoft Corporation 03/09/2015 17,1 MB 12.0.30501.0
Minecraft Mojang 03/05/2016 2,45 MB 1.0.3.0
Money Microsoft Corporation 26/04/2016 4.9.51.0
MTA:SA v1.5.2 Multi Theft Auto 22/05/2016 v1.5.2
NVIDIA 3D Vision Controller Driver 340.50 NVIDIA Corporation 29/08/2015 8,29 MB 340.50
NVIDIA 3D Vision Driver 341.95 NVIDIA Corporation 29/04/2016 341.95
NVIDIA GeForce Experience 2.2.2 NVIDIA Corporation 29/08/2015 23,1 MB 2.2.2
NVIDIA Graphics Driver 341.95 NVIDIA Corporation 29/04/2016 341.95
NVIDIA PhysX System Software 9.13.1220 NVIDIA Corporation 29/08/2015 58,9 MB 9.13.1220
OneNote Microsoft Corporation 31/05/2016 17.6965.57741.0
People Microsoft Corporation 05/04/2016 10.0.10811.0
Phone Companion Microsoft Corporation 12/02/2016 10.1602.3010.0
Photos Microsoft Corporation 29/03/2016 16.325.12390.0
Realtek Ethernet Controller All-In-One Windows Driver Realtek 22/05/2016 8.20.815.2013
Realtek High Definition Audio Driver 30/08/2015
Skype Click to Call Microsoft Corporation 01/07/2016 55,2 MB 8.3.0.9150
Skype™ 7.22 Skype Technologies S.A. 24/04/2016 81,3 MB 7.22.109
Speccy Piriform 29/06/2016 1.26
Sport Microsoft Corporation 26/04/2016 4.9.51.0
Steam Valve Corporation 14/09/2015 2.10.91.91
Store Microsoft Corporation 30/04/2016 11602.1.26.0
TAP-Windows 9.9.2 01/06/2016 9.9.2
TeamViewer 11 TeamViewer 23/04/2016 11.0.56083
UltraISO Premium V9.65 30/08/2015 6,97 MB
Vegas Pro 13.0 (64-bit) Sony 19/05/2016 787 MB 13.0.310
Visual Studio 2012 x64 Redistributables AVG Technologies 18/03/2016 1,89 MB 14.0.0.1
Visual Studio 2012 x86 Redistributables AVG Technologies CZ, s.r.o. 18/03/2016 10,5 MB 14.0.0.1
VLC media player VideoLAN 08/01/2016 2.2.1
Voice Recorder Microsoft Corporation 23/12/2015 10.1512.21110.0
Warface Crytek 30/06/2016
Weather Microsoft Corporation 26/04/2016 4.9.51.0
WinRAR 5.30 (32-bit) win.rar GmbH 23/01/2016 5.30.0
Wise Folder Hider 3.32 WiseCleaner.com, Inc. 23/05/2016 8,86 MB 3.32
Xbox Microsoft Corporation 07/05/2016 15.17.3003.0
yessearches - Uninstall 01/07/2016
الأخبار Microsoft Corporation 26/04/2016 4.9.51.0
 

Start up:

 

Yes Task {7ED8601B-A9F6-4D6C-8638-9D3EA16B4EEC} Microsoft Corporation C:\WINDOWS\system32\pcalua.exe -a D:\Z8Games\CrossFire\CF_G4box.exe -d D:\Z8Games\CrossFire
Yes Task {6CFEE147-D363-47FF-A4C7-FC4A22ED8FBA} Microsoft Corporation C:\WINDOWS\system32\pcalua.exe -a "C:\Program Files (x86)\Tencent\QQPCMgr\11.5.17490.219\UninstallTips.exe" -d "C:\Program Files (x86)\Tencent\QQPCMgr\11.5.17490.219"
Yes Task {0761878A-1DAC-486A-8FA9-16A862AF92DF} Microsoft Corporation C:\WINDOWS\system32\pcalua.exe -a "C:\Program Files (x86)\Common Files\Strong-Lab\uninstall.exe" -c shuz -f "C:\Program Files (x86)\Common Files\Strong-Lab\uninstall.dat" -a uninstallme 7AB2B235-C3F6-49F9-9C47-F11C8D757264 DeviceId=0e709c21-61b9-7668-144f-57659064c648 BarcodeId=51198003 ChannelId=3 DistributerName=APSFWakeNet
Yes Task GoogleUpdateTaskMachineUA Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes Task GoogleUpdateTaskMachineCore Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes Task Gnirygnuied Monitor "C:\Program Files (x86)\Gnirygnuied\gnirygnuiedmonitortask.exe" {690E0E88-3E5D-4204-AFB7-C0E84F29F89D} {8C4CE252-7DB2-4F8E-8E76-BAD0E5826A83}
Yes Task Cegitdzege Mapper "C:\Program Files (x86)\Cegitdzege\CegitdzegeMppTsk.exe" {690E0E88-3E5D-4204-AFB7-C0E84F29F89D} {8C4CE252-7DB2-4F8E-8E76-BAD0E5826A83}
Yes Task CCleanerSkipUAC Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" $(Arg0)
Yes Task Adobe Flash Player Updater Adobe Systems Incorporated C:\WINDOWS\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Yes Task Adobe Flash Player PPAPI Notifier Adobe Systems Incorporated C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_21_0_0_242_pepper.exe -check pepperplugin


#4 buddy215

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Posted 31 May 2016 - 09:05 PM

I also asked what security programs you used to scan with.

 

Windows Startups is missing...please post those.

 

Uninstall these programs: (if you have a problem uninstalling a program...use Download Revo Uninstaller Freeware in Advanced mode)

Driver Checker v2.7.4 driverchecker.com, Inc. 29/06/2016 2.7.4

hohosearch - Uninstall 01/07/2016

McAfee Security Scan Plus McAfee, Inc. 24/04/2016 10,2 MB 3.11.309.1

Skype Click to Call Microsoft Corporation 01/07/2016 55,2 MB 8.3.0.9150

yessearches - Uninstall 01/07/2016

 

Disable these Tasks: Use CCleaner by clicking on each item and choosing Disable on the right.

Yes Task {7ED8601B-A9F6-4D6C-8638-9D3EA16B4EEC} Microsoft Corporation C:\WINDOWS\system32\pcalua.exe -a D:\Z8Games\CrossFire\CF_G4box.exe -d D:\Z8Games\CrossFire
Yes Task {6CFEE147-D363-47FF-A4C7-FC4A22ED8FBA} Microsoft Corporation C:\WINDOWS\system32\pcalua.exe -a "C:\Program Files (x86)\Tencent\QQPCMgr\11.5.17490.219\UninstallTips.exe" -d "C:\Program Files (x86)\Tencent\QQPCMgr\11.5.17490.219"
Yes Task {0761878A-1DAC-486A-8FA9-16A862AF92DF} Microsoft Corporation C:\WINDOWS\system32\pcalua.exe -a "C:\Program Files (x86)\Common Files\Strong-Lab\uninstall.exe" -c shuz -f "C:\Program Files (x86)\Common Files\Strong-Lab\uninstall.dat" -a uninstallme 7AB2B235-C3F6-49F9-9C47-F11C8D757264 DeviceId=0e709c21-61b9-7668-144f-57659064c648 BarcodeId=51198003 ChannelId=3 DistributerName=APSFWakeNet
Yes Task GoogleUpdateTaskMachineUA Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /ua /installsource scheduler
Yes Task GoogleUpdateTaskMachineCore Google Inc. C:\Program Files (x86)\Google\Update\GoogleUpdate.exe /c
Yes Task Adobe Flash Player PPAPI Notifier Adobe Systems Incorporated C:\WINDOWS\SysWOW64\Macromed\Flash\FlashUtil32_21_0_0_242_pepper.exe -check pepperplugin
 
Do you know what this is...Yes Task Cegitdzege Mapper "C:\Program Files (x86)\Cegitdzege\CegitdzegeMppTsk.exe" {690E0E88-3E5D-4204-AFB7-C0E84F29F89D} {8C4CE252-7DB2-4F8E-8E76-BAD0E5826A83}  If you don't know what it is...Disable for now.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 buddy215

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Posted 31 May 2016 - 09:09 PM

You have some adware intensive programs installed. After doing the uninstalls, disabling and posting the list of Windows Startups....do this:

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#6 ZiadElhoshy

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Posted 02 June 2016 - 04:21 PM

done everything except downloading adware and junkware,as it shows error 404 when i download the adware and show non '7z' when i install the junkware,,,,,,about installing apps the already don't exist on my computer and wont show up on any uninstalling or windows removing tool,and still youtube wont work.



#7 buddy215

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Posted 02 June 2016 - 05:43 PM

Try downloading AdwCleaner again. This site has been offline briefly a few times that I have noticed the last

few days. If you still get the 404 message then you need to start a new topic in the Malware Removal Forum

following the directions below.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#8 ZiadElhoshy

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Posted 03 June 2016 - 02:20 AM

Sorry I didn't get you,anyways both wares worked when i restarted the computer and downloaded them from another site...what i have to do now ?



#9 buddy215

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Posted 03 June 2016 - 04:30 AM

Yes, there is a language or communication problem.

 

Please post the results of the MBAM, AdwCleaner and Junkware Removal Tool scans per directions given in Post #5.

 

Please post the list of Windows Startups per instructions given in Post #2.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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