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Suddenly slow computer, possible CPU problem


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#1 tdtiger

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Posted 30 May 2016 - 07:38 PM

Hello everyone. I'm having an issue with my computer, and haven't been successful looking for answers so far, so I came here. First off, here are the specs of my computer. (It's an old one).

 

Windows 7 SP1 32-bit

Athlon II X3 440 3.00GHz processor

4 GB RAM

MSI 770-G45 Motherboard

 

The problem I'm having is that in the past three weeks or so, my computer has become abnormally slow. These are just a few of they symptoms. I have a game (Civilization 5), which plays music while it is loading. In the last few weeks, the music has started to skip. It will play, stop, play, stop, play stop, etc. The game itself also gets hung up during play. I have music transcribing program, called Guitar Pro. When I open that program, it takes an abnormally long time to open. When I try to open a file, the Open File screen has a lag when loading. Only one file will show up first, then all the files show up, but without the file icons. (Only the "blank" icons are showing). When I try to open NVIDIA GeForce Experience to update my drivers, it fails to open, and gives me a error message that both GeForce Experience and Microsoft NET are not installed.

 

I thought maybe I had virus, so I tried to run a computer scan. (I'm using Charter Security Suite). The scan works, but it takes forever. After about 2 or 3 hours, it only scans about 2,000 files (of roughly 300k), so I have not done a full computer scan. I was able to do a System scan, which did not turn up any viruses.

 

After this, I opened up Task Manager to see if maybe a program was hogging memory. Instead, I noticed that my CPU is acting a little strange. The readout on the CPU will periodically drop to 0%, and remain there for a few seconds, and then it will jump back up, albeit at a low usage of 3-12%. I noticed this when the computer was idle, and I'm also observing it now as I type this. (I haven't yet tried it when I'm running an active program.) I'm curious if this could be the cause of my problems, because prior to this issue, even when the computer was idle with no programs running, have I never observed the CPU activity reading 0%. It used to get down to maybe 2-3%, but it would never completely drop off the scale. I'm curious as to what cold cause this. Would it be something physical causing this, or something in the software? I would really appreciate any insight anyone could give me as to how to approach this problem.

 

Edit: I just observed this issue while running a program. I opened up Internet Explorer, and it took the program a long time to load. Probably a minute or so. I was watching the Task Manager while the IE was opening, and the CPU was not producing a readout, and kept hovering at 0-1%. Then after a minute or so, the meter for the CPU jumped up to around 53%, and IE opened.


Edited by tdtiger, 30 May 2016 - 07:49 PM.


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#2 hamluis

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Posted 31 May 2016 - 12:49 PM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#3 tdtiger

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Posted 03 June 2016 - 04:12 PM

Thank you for the response. Sorry for the delay.

 

This is the link to the speccy test:

 

http://speccy.piriform.com/results/5ibbnNijoodZzDRONFZt7Ad

 

This is the MiniToolBox test:

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Matthew (administrator) on 03-06-2016 at 15:18:39
Running from "C:\Users\Matthew\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Model: MS-7599 Manufacturer: MSI

Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ================================

Could not start eventlog service, could not read events.

The Windows Event Log service is starting.
The Windows Event Log service could not be started.

A system error has occurred.

System error 3 has occurred.

The system cannot find the path specified.

 

=========================== Installed Programs ============================

Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.016.20045 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824184103}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
AmpliTube X-GEAR (HKLM\...\{21E77392-C30A-4AA2-8CA7-5728316939D6}) (Version: 1.1.0 - IK Multimedia)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.10 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{E5E510EE-6D26-EFA5-59E2-EF47F9BF545F}) (Version: 3.0.745.0 - ATI Technologies, Inc.)
Audio Creator LE 1.5 (HKLM\...\AudioCreator_is1) (Version: 1.5 - Cakewalk Music Software)
Axis & Allies (HKLM\...\{47836B39-2465-4F39-9D7E-52F70A1C3D72}) (Version: 1.00.000 - )
Cakewalk Sound Center 1.0.0 (HKLM\...\Cakewalk Sound Center_is1) (Version: 1.0.0 - Cakewalk Music Software)
Canon MP Navigator EX 2.0 (HKLM\...\MP Navigator EX 2.0) (Version:  - )
Canon MP240 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP240_series) (Version:  - )
Canon MP240 series User Registration (HKLM\...\Canon MP240 series User Registration) (Version:  - )
Canon Utilities Easy-PhotoPrint EX (HKLM\...\Easy-PhotoPrint EX) (Version:  - )
Canon Utilities My Printer (HKLM\...\CanonMyPrinter) (Version:  - )
Canon Utilities Solution Menu (HKLM\...\CanonSolutionMenu) (Version:  - )
Charter Security Suite (HKLM\...\{65B66361-5AB6-44B0-B48E-F4C6114408E0}) (Version: 2.21.286.0 - F-Secure Corporation) Hidden
Charter Security Suite (HKLM\...\F-Secure ServiceEnabler 42626) (Version: 2.21.286.0 - F-Secure Corporation)
Computer Security 14.121.104.0 (release) (HKLM\...\{658FDBCA-B7A1-43E4-A849-9F0812473331}) (Version: 14.121.104.0 - F-Secure Corporation) Hidden
ContentSAFER for Wizmax (HKLM\...\{C19BE821-89B1-4A96-AC7C-873810C0CB5F}) (Version:  - )
D3DX10 (HKLM\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
File Type Assistant (HKLM\...\Trusted Software Assistant_is1) (Version:  - Trusted Software)
Free Audio Converter version 5.0.58.415 (HKLM\...\Free Audio Converter_is1) (Version: 5.0.58.415 - DVDVideoSoft Ltd.)
Free MP4 Video Converter version 5.0.57.301 (HKLM\...\Free MP4 Video Converter_is1) (Version: 5.0.57.301 - DVDVideoSoft Ltd.)
Free Studio version 6.5.2.616 (HKLM\...\Free Studio_is1) (Version: 6.5.2.616 - DVDVideoSoft Ltd.)
Free YouTube Download version 3.2.11.812 (HKLM\...\Free YouTube Download_is1) (Version: 3.2.11.812 - DVDVideoSoft Ltd.)
Free YouTube to MP3 Converter version 3.12.54.128 (HKLM\...\Free YouTube to MP3 Converter_is1) (Version: 3.12.54.128 - DVDVideoSoft Ltd.)
F-Secure CCF Reputation (HKLM\...\{00000000-2778-5BED-8199-52EB14D8D22F}) (Version: 2.0.1337.0 - F-Secure) Hidden
F-Secure CCF Scanning 1.51.112.309 (release) (HKLM\...\{53BA6504-F1CE-4604-970A-082021D39784}) (Version: 1.51.112.309 - F-Secure Corporation) Hidden
F-Secure Network CCF 1.03.102 (HKLM\...\{EFE33E35-9B0B-4CF9-AF8C-CBE93BB8E6FF}) (Version: 1.03.102 - F-Secure Corporation) Hidden
F-Secure SafeSearch 1.03.207.0 (release) (HKLM\...\{EADB477E-C12F-4008-AFE4-CF7BEAB8A6EF}) (Version: 1.03.207.0 - F-Secure Corporation) Hidden
Guitar Pro 5.0 (HKLM\...\Guitar Pro 5_is1) (Version:  - Arobas Music)
Guitar Pro 6 (HKLM\...\{14A487F2-1259-4E6C-AE3C-3C888DDBCB60}_is1) (Version:  - Arobas Music)
Join Me Drivers (HKLM\...\{91719435-F4B9-4D21-814D-7C66959DB632}) (Version: 1.0.0 - ZTE)
MAGIX music studio 10 deLuxe (HKLM\...\MAGIX music studio 10 deLuxe) (Version: 1.0.2.545 - MAGIX AG)
Memorex exPressit Label Design Studio (HKLM\...\MVApplication1) (Version:  - )
Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Help Viewer 1.1 (HKLM\...\Microsoft Help Viewer 1.1) (Version: 1.1.40219 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6390.0509 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219 (HKLM\...\{5D9ED403-94DE-3BA0-B1D6-71F4BDA412E6}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 Express - ENU (HKLM\...\Microsoft Visual C++ 2010 Express - ENU) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Service Pack 1 (HKLM\...\Microsoft Visual Studio 2010 Service Pack 1) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM\...\{8C22A294-DBBA-445F-B55C-E26817CCFE69}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Movie Maker (HKLM\...\{C95AEB53-7FAE-4257-97AF-7136E8D9F9CA}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Music Creator 5 (HKLM\...\Music Creator_is1) (Version: 17.0 - Cakewalk Music Software)
NVIDIA 3D Vision Controller Driver 352.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 352.65 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 362.00 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 362.00 - NVIDIA Corporation)
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.11.9745 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.10.2.40 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.10.2.40 - NVIDIA Corporation)
NVIDIA Graphics Driver 362.00 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 362.00 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.4 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
Online Safety 2.115.2786.1676 (HKLM\...\{D6D865A5-2703-4B26-A0AA-30B29C0696BC}) (Version: 2.115.2786.1676 - F-Secure Corporation) Hidden
PDFCreator (HKLM\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 2.2.2 - pdfforge)
Photo Common (HKLM\...\{C201BDF9-1C27-46F8-A248-F4469C9FC27C}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Photo Gallery (HKLM\...\{16E46BCF-3D36-4353-9BCB-344F7812CEDE}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Photo Gallery (HKLM\...\{DF7DC45D-8A3C-490C-A70F-8C6A6189EDF9}) (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Platform (HKLM\...\{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.) Hidden
Samsung Media Studio 5 (HKLM\...\{C20CE592-B0F8-4D20-BF31-0151CA6331A6}) (Version: 5.0 - Samsung)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0015-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0019-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{09A9DF49-DA06-4093-A2FD-F339211E39EA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{ECC1D579-DC17-4B90-929C-B4A0BB35F7B3}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{8C5A05B6-FF56-480F-A0E6-9F4BCA4B4CAC}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-002C-0409-0000-0000000FF1CE}_Office14.SingleImage_{945F1D43-451D-4383-9BBE-241F37950B15}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8DD50F3B-E0BD-4E39-AF1F-2F316B4FC528}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0115-0409-0000-0000000FF1CE}_Office14.SingleImage_{8DD50F3B-E0BD-4E39-AF1F-2F316B4FC528}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0117-0409-0000-0000000FF1CE}_Office14.SingleImage_{D6A2CD7F-C90C-4B90-BBA7-2BADE2E08610}) (Version:  - Microsoft) Hidden
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 5.1.0270 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.10.2.40 - NVIDIA Corporation) Hidden
Sid Meier's Civilization 4 Complete (HKLM\...\{30D1F3D2-54CF-481D-A005-F94B0E98FEEC}) (Version: 1.74 - Firaxis Games)
Sid Meier's Civilization IV Colonization (HKLM\...\{EF36A836-BF89-4A4F-B079-057B0C68C1E0}) (Version: 1.00 - Firaxis Games)
Sid Meier's Civilization V (HKLM\...\Civilization V) (Version:  - 2K Games, Inc.)
Sid Meier's Civilization V (HKLM\...\Steam App 8930) (Version:  - 2K Games, Inc.)
SmartPixel (HKLM\...\SmartPixel) (Version: 3.0.0.0 - Beyond Magic Limited)
Star Wars Battlefront (HKLM\...\{C79CB9C7-10A4-4814-8402-F574672C2192}) (Version: 1.0 - )
Steam (HKLM\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
Studio Instruments 1.0 (HKLM\...\Cakewalk Studio Instruments_is1) (Version: 1.0 - Cakewalk Music Software)
VIA Platform Device Manager (HKLM\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.)
VirtualDub (remove only) (HKLM\...\VirtualDub) (Version:  - )
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 16.4.3522.0110 - Microsoft Corporation)
ZTE Handset USB Driver (HKLM\...\{01D42BF0-ED08-463f-8A28-99EB6FEE962B}) (Version:  - ZTE Corporation)

 

========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 3327.18 MB
Available physical RAM: 2380.98 MB
Total Virtual: 6652.68 MB
Available Virtual: 5432.62 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.78 GB) (Free:6.25 GB) NTFS
3 Drive e: () (Fixed) (Total:931.51 GB) (Free:594.77 GB) NTFS

 

========================= Users: ========================================

User accounts for \\MATTHEW-PC

Administrator            Guest                    Matthew                 

 

**** End of log ****


Edited by hamluis, 04 June 2016 - 02:53 PM.


#4 hamluis

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Posted 04 June 2016 - 03:24 PM

Your 120GB hard drive does not have sufficent free space on the Windows partition.  Commonly accepted standard is 15% for hard drives which are "small/moderate" in size, as yours is.  I suggest that you move some of your data files (videos, music, documents, and such) to the other hard drive.  There is no advantage to having such stored on the Windows partition.

 

I also suggest that you download/install/run SeaTools For Windows (Maxtor, Seagate, Samsung only) Download - http://www.seagate.com/files/www-content/support-content/downloads/seatools/en-us/seatools-for-windows-en-us.pdf .

 

Run the long generic test...on each of your hard drives...and let us know if each passes or fails.

 

Louis



#5 DavisMcCarn

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Posted 05 June 2016 - 09:31 AM

Or you may just have a corrupted event log file which will cause ugly problems every time Windoze tries to update a log.

Go to C:\Windows\System32\WinEVT\Logs. I would normally create a folder named BACKUP and move all of the existing files to it.  Afterwards, reboot and Windoze will create new log files.

You can check by doing EVENTVWR.MSC<enter> in the search box.


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#6 tdtiger

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Posted 06 June 2016 - 04:52 PM

Thanks, for the assistance. It is much appreciated!

 

I cleaned up my 120GB drive, moving the music and videos, which cleared out sufficient space. There was a little improvement in the performance on smaller programs, but larger programs still have the lag, and the CPU still keeps dropping to zero. I did the SeaTools test on the 1TB drive, and it passed. I haven't been able to perform the test on the 120GB drive. I attempted it twice. Both times, the test got hung up at 2% and never progressed after 4 hours.


Edited by hamluis, 06 June 2016 - 07:55 PM.


#7 tdtiger

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Posted 06 June 2016 - 04:55 PM

Or you may just have a corrupted event log file which will cause ugly problems every time Windoze tries to update a log.

Go to C:\Windows\System32\WinEVT\Logs. I would normally create a folder named BACKUP and move all of the existing files to it.  Afterwards, reboot and Windoze will create new log files.

You can check by doing EVENTVWR.MSC<enter> in the search box.

 

Thanks for the reply. The more I've researched it, I think there might be a software issue. My Events Log will not open. It gives me an error whenever I try to open it. Same thing with my Task Scheduler. Whenever I try to open it, I get a message that the task image is either corrupt or has been tampered with. I also tried booting in Safe Mode, when I attempt to do that, there is also a option to "Repair Windows."



#8 DavisMcCarn

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Posted 06 June 2016 - 07:28 PM

Nothing BUT deleting the event log files as I posted above will fix the corrupted event logs.
We can check the tasks next; but, really need the event logs to be working.
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#9 tdtiger

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Posted 07 June 2016 - 09:09 AM

Or you may just have a corrupted event log file which will cause ugly problems every time Windoze tries to update a log.

Go to C:\Windows\System32\WinEVT\Logs. I would normally create a folder named BACKUP and move all of the existing files to it.  Afterwards, reboot and Windoze will create new log files.

You can check by doing EVENTVWR.MSC<enter> in the search box.

 

I ran into a problem. When I opened the winevt folder, there were no files in it. The only thing in there was another folder titled TraceFormat, and it was empty.



#10 tdtiger

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Posted 10 June 2016 - 03:50 PM

I still haven't been able to complete the SeaTools scan for my 120GB drive. It just keeps getting hung up at 2% and never advances.

 

Would I be better off just reinstalling Windows?



#11 DavisMcCarn

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Posted 10 June 2016 - 04:09 PM

If there is not even a Logs folder inside the WINEVT folder, your filesystem is damaged! Add the fact that Seatools won't even run and its a 90%+ probability that your hard disk drive is failing.
You need to backup anything you care about, replace the hard disk drive, and then reinstall Windows.
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#12 tdtiger

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Posted 10 June 2016 - 05:17 PM

Sounds like you're right. Would I be better off getting an external drive for backup, instead of using two hard drives like I have been?



#13 DavisMcCarn

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Posted 11 June 2016 - 05:34 AM

An external drive has the advantage of you being able to take it with you so that even theft or disaster won't result in you losing your files. An internal drive has the advantage of being much faster. The answer lies in what you think is best for you.
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#14 tdtiger

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Posted 14 June 2016 - 02:03 AM

Thanks for all the help guys! It turns out you were right, my 120GB hard drive was failing. It had bad sectors, and that's why the registry was out of whack. I reinstalled Windows 7 on my 1TB hard drive, and now the computer is working fine. I do have a couple of follow up questions.

 

1. I noticed that already, I have a few errors in the Events Log. I copied on of them, just for an example. My question is, is there something wrong that I'm already getting a few errors, or does that just happen no matter what you do? Here is a copy of one of the errors I got just a couple of hours after I had installed Windows:

 

 

Session "ReadyBoot" stopped due to the following error: 0xC0000188

 

+ System
    - Provider
      [ Name] Microsoft-Windows-Kernel-EventTracing       [ Guid] {B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}
      EventID 3       Version 0       Level 2       Task 2       Opcode 14       Keywords 0x8000000000000010     - TimeCreated
      [ SystemTime] 2016-06-13T19:21:21.770504200Z
      EventRecordID 2       Correlation     - Execution
      [ ProcessID] 4       [ ThreadID] 164
      Channel Microsoft-Windows-Kernel-EventTracing/Admin       Computer 37L4247D28-05     - Security
      [ UserID] S-1-5-18

 

- EventData

 

    SessionName ReadyBoot     FileName C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl     ErrorCode 3221225864     LoggingMode 0

 

 

2. I had a couple of files that I forgot to get from the 120GB drive. They aren't real important, but I'd like to get them if I can. My question is, how would I go about that? Right now, I don't have the 120GB drive hooked up to my computer. I though about just hooking it back up, but it also has Windows 7 installed on it. How do I make sure the computer boots from the 1TB drive, and not the 120GB drive?






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