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Outlook 2016 will not open


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4 replies to this topic

#1 cajjzim

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Posted 30 May 2016 - 04:16 AM

Hi

 

I hope I am posting this in the correct forum!

 

I have Office 365 and Outlook will not open.  I have tried the online repair. I have uninstalled 365 and reinstalled and still only get the opening screen and processing.

 

I am operating on Windows 10

 

What else can I try?

 

Thank you in advance


Edited by cajjzim, 30 May 2016 - 04:45 AM.


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#2 Rocky Bennett

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Posted 30 May 2016 - 02:15 PM

When this happened to me I called Microsoft and they fixed it.


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#3 themantis

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Posted 01 June 2016 - 07:59 AM

Try this: go to Control panel-->Mail-->click on Mail-->click on Show Profile-->remove the profile-->exit out, then launch the outlook.



#4 sflatechguy

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Posted 05 June 2016 - 01:03 PM

What error message are you getting when you try to open Outlook?

 

Can you access your Office365 mailbox through the browser (outlook.office365.com)?



#5 cajjzim

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Posted 07 June 2016 - 08:34 AM

Try this: go to Control panel-->Mail-->click on Mail-->click on Show Profile-->remove the profile-->exit out, then launch the outlook.

this worked thank you.

Problem now solved.

don't see where to close the topic.


I was getting no error message. Didn't try through the Office 365 mailbox.

 

What error message are you getting when you try to open Outlook?

 

Can you access your Office365 mailbox through the browser (outlook.office365.com)?






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