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BSOD when i plug in my mag tek mini check reader


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#1 jpc100

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Posted 29 May 2016 - 12:07 PM

Our church Computer just upgraded itself from Windows 7 to Windows 10. We run a program called power church on our church computer, the program works fine but when we plug in the miuni Magtek check reader it immediately blue screens and gives the message kernel security check failure. Tryed to update the driver and it said it is the most current version, uninstalled the device,rebooted, plugged the Magtek in and it blue screened right away. Help      John



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#2 usasma

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Posted 29 May 2016 - 05:54 PM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 jpc100

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Posted 30 May 2016 - 03:27 PM

how do up load the file



#4 jpc100

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Posted 30 May 2016 - 03:31 PM

here is the bsod file... also when i boot computer i get 2 boxes   1 say some thing about the router and the second one says config system failed to initialize  another instance is runningAttached File  FPOFFICE_5_30_2016_2_48_43_PM.zip   804.61KB   1 downloads



#5 usasma

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Posted 30 May 2016 - 07:31 PM

Your UEFI/BIOS (version 6.06) dates from 2010.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 6 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

This device is listed as having a problem in Device Manager - but it says it's working properly?
 

 

SXUPTP Driver    ROOT\SYSTEM\0001    This device is working properly.

BUT, the driver is suspected of being incompatible w/Windows.  As I don't have dates and version numbers, I can't be sure about the compatibilty issue.

That being said, there's a suggested fix here:  http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/belkin-usb-hub-f5l009/46a0cf3d-7663-4663-a01e-940949fee19e?auth=1

 

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Sun May 29 12:33:55.223 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052916-14937-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 0:03:25.930
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
Probably caused by :ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+220 )
BugCheck 139, {3, fffff80169d2f880, fffff80169d2f7d8, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff80169d2f880, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff80169d2f7d8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x139_3_KTIMER_LIST_CORRUPTION_nt!KiProcessExpiredTimerList
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.
Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun May 29 12:33:55.223 2016 (UTC - 4:00)**************************
HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
Lbd.sys                     Tue May 25 03:45:36 2010 (4BFB8020)
MTIMUSB.SYS                 Wed Nov 10 18:44:37 2010 (4CDB2E65)
KernExplorer64.sys          Thu Feb  3 09:28:26 2011 (4D4ABB8A)
gfibto.sys                  Thu Sep  1 21:31:28 2011 (4E6031F0)
RTKVHD64.sys                Tue Jun 19 04:50:56 2012 (4FE03D70)
igdkmd64.sys                Mon Nov 26 19:26:05 2012 (50B4089D)
mwac.sys                    Tue Jun 17 22:06:34 2014 (53A0F42A)
iaStorAV.sys                Thu Feb 19 07:08:39 2015 (54E5D247)
netr28x.sys                 Fri May 29 07:26:59 2015 (55684D03)
aswRvrt.sys                 Thu Jul  9 06:23:23 2015 (559E4B9B)
aswHwid.sys                 Thu Jul  9 06:24:06 2015 (559E4BC6)
aswMonFlt.sys               Thu Jul  9 06:24:08 2015 (559E4BC8)
aswRdr2.sys                 Thu Jul  9 06:25:51 2015 (559E4C2F)
aswVmm.sys                  Thu Jul  9 06:59:53 2015 (559E5429)
aswStm.sys                  Thu Jul  9 07:05:19 2015 (559E556F)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
rt640x64.sys                Wed Oct  7 11:03:55 2015 (5615345B)
aswSnx.sys                  Thu Oct 29 06:29:15 2015 (5631F4FB)
aswSP.sys                   Thu Oct 29 07:00:33 2015 (5631FC51)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun May 29 12:29:45.545 2016 (UTC - 4:00)**************************
MBAMSwissArmy.sys           Wed Jul 29 00:26:01 2015 (55B855D9)

 

http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=Lbd.sys
MTIMUSB.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=KernExplorer64.sys
http://www.carrona.org/drivers/driver.php?id=gfibto.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
 


 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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