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Driver Verifier - atikmpag BSOD


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#1 Zerowalker

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Posted 29 May 2016 - 01:59 AM

Hi,

 

I am having some issues with my GPU, mostly rare random crashes like when opening GPU-Z,

and with later Crimson i can crash in games as well, don't think it happens (if not super rarely?) on Catalyst.

 

Anyhow, i had Driver Verifier on as per instructions, and noticed when i woke up today that it had crashed during the night, the cause for atikmpag.sys.

 

So here are the dump files etc.

 

The only thing that was on during the night was Avisynth converting a file, and the settings use GPU which i guess might be the cause (not that it normally crashes, but for the verifier).

 

 

ConvertToYV12(matrix="Rec601", interlaced=false).Normalize(0.9)

fft3dgpu(sigma=1.3, plane=3)
smdegrain(tr=2,lsb=true,thsad=500,lsb_out=true,search=3)
Dither_convey_yuv4xxp16_on_yvxx()

 

Basically ff3dgpu used the GPU, but still not sure if that's the thing to blame, only had verifier on for like a day, but it's the only thing that was running during the night.

Hopefully the dumps will tell something more.

Attached Files



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#2 Zerowalker

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Posted 29 May 2016 - 03:12 AM

Hmm, looking at the event viewer i can see that Windows tried to update my GPU Driver right before the crash.

This is weird, i can't find anything in the update logs, the update never succeeded either, and i can't even find the update if i search now.

I don't have the latest driver for other reasons so i know there is other drivers, but i should have disabled it from updating, makes no sense.



#3 usasma

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Posted 29 May 2016 - 05:40 PM

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

 

You have your reasons for not updating your video drivers - but drivers are updated because of problems, so not updating the drivers may be the cause of your problems.  Your call.

 

Your UEFI/BIOS (version 1703) dates from 2012.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 7 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have 7 hard drives.  Is your PSU powerful enough to power everything on your system?  Is is old (they get weaker as they get old)?

 

Many Live Kernel Events in the WER section of the MSINFO32 report.  This can be hardware related - please run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys).  Please un-install them immediately!
If you're overclocking, please stop the overclock while troubleshooting.  Feel free to resume the overclock once the system has been stabilized.

As you're getting STOP 0x116 errors, Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Don't forget to turn Driver Verifier off - otherwise it'll slow down your system and continue to cause BSOD's

 

Beyond this I have these 4 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3.  Get ALL available, compatible updates for the programs and any additional hardware installed on your computer from the developer's website
4.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
5.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Sat May 28 22:01:05.631 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052916-20984-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 20:50:24.135
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by :atikmdag.sys
BugCheck C4, {62, ffffe000265c23c0, ffffe00026602530, 2}
BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments:
Arg1: 0000000000000062, A driver has forgotten to free its pool allocations prior to unloading.
Arg2: ffffe000265c23c0, name of the driver having the issue.
Arg3: ffffe00026602530, verifier internal structure with driver information.
Arg4: 0000000000000002, total # of (paged+nonpaged) allocations that weren't freed.
    Type !verifier 3 drivername.sys for info on the allocations
    that were leaked that caused the bugcheck.
BUGCHECK_STR:  0xc4_62
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0xc4_62_VRF_LEAKED_POOL_IMAGE_atikmdag.sys
CPUID:        "Intel® Core™ i5 CPU         760  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 2809
  BIOS Version                  1703   
  BIOS Release Date             06/26/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P7P55D-E PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 26 19:42:51.787 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052716-18609-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 9:20:36.515
Probably caused by :dxgmms2.sys ( dxgmms2+1a511 )
BugCheck 119, {1, d4d0bc, d4d0bf, ffffe0010ca0d010}
BugCheck Info: VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Arguments:
Arg1: 0000000000000001, The driver has reported an invalid fence ID.
Arg2: 0000000000d4d0bc
Arg3: 0000000000d4d0bf
Arg4: ffffe0010ca0d010
BUGCHECK_STR:  0x119
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x119_1_DRIVER_REPORTED_INVALID_FENCE_ID_dxgmms2!Unknown_Function
CPUID:        "Intel® Core™ i5 CPU         760  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 4000
 
Processor may be overclocked!
Expected Frequency:   2800
Actual Frequency:     4000
Overclock Ratio:      1.42857
 
  BIOS Version                  1703   
  BIOS Release Date             06/26/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P7P55D-E PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed May 25 02:32:49.410 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052516-21765-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 2:05:40.599
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by :atikmpag.sys ( atikmpag+ebf8 )
BugCheck 116, {ffffe000d7f30010, fffff801fe0cebf8, 0, d}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: ffffe000d7f30010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff801fe0cebf8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
CPUID:        "Intel® Core™ i5 CPU         760  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 4000
 
Processor may be overclocked!
Expected Frequency:   2800
Actual Frequency:     4000
Overclock Ratio:      1.42857
 
  BIOS Version                  1703   
  BIOS Release Date             06/26/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P7P55D-E PRO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat May 28 22:01:05.631 2016 (UTC - 4:00)**************************
e1e6232e.sys                Fri Oct 14 14:23:36 2011 (4E987E28)
PxHlpa64.sys                Tue Apr 24 13:26:29 2012 (4F96E245)
lvbflt64.sys                Mon Oct 22 22:10:38 2012 (5085FC9E)
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
ASACPI.sys                  Thu Nov  1 21:54:34 2012 (509327DA)
AVerTM62_x64.sys            Tue Oct  8 05:17:56 2013 (5253CDC4)
cthda.sys                   Sun Mar 15 22:49:55 2015 (550644D3)
cthdb.sys                   Sun Mar 15 22:50:03 2015 (550644DB)
point64.sys                 Thu Apr  9 11:20:56 2015 (552698D8)
iocbios2.sys                Thu May 28 16:42:10 2015 (55677DA2)
LMouFilt.Sys                Tue Jun  9 15:25:39 2015 (55773DB3)
LHidFilt.Sys                Tue Jun  9 15:25:40 2015 (55773DB4)
AtihdWT6.sys                Tue Jul  7 21:28:10 2015 (559C7CAA)
rt640x64.sys                Thu Jul 23 04:53:50 2015 (55B0AB9E)
viahduaa.sys                Tue Aug 18 03:38:56 2015 (55D2E110)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
xusb22.sys                  Thu Oct 29 22:41:10 2015 (5632D8C6)
dc3d.sys                    Fri Nov  6 14:14:22 2015 (563CFC0E)
atikmpag.sys                Fri Nov 13 15:32:13 2015 (564648CD)
atikmdag.sys                Fri Nov 13 15:56:50 2015 (56464E92)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May 26 19:42:51.787 2016 (UTC - 4:00)**************************
GPU-Z.sys                   Wed Oct  6 12:14:37 2010 (4CACA06D)
atikmpag.sys                Fri May 20 16:57:24 2016 (573F7A34)
amdacpksd.sys               Fri May 20 17:12:33 2016 (573F7DC1)
atikmdag.sys                Fri May 20 17:21:14 2016 (573F7FCA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed May 25 02:32:49.410 2016 (UTC - 4:00)**************************
AtihdWT6.sys                Sun May 15 21:35:48 2016 (573923F4)

 

http://www.carrona.org/drivers/driver.php?id=e1e6232e.sys
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
AVerTM62_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=cthda.sys
http://www.carrona.org/drivers/driver.php?id=cthdb.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=iocbios2.sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=GPU-Z.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
 


 

 

 

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#4 Zerowalker

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Posted 30 May 2016 - 12:15 AM

How does one see that, if it's a illegitimate version?



#5 Queen-Evie

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Posted 30 May 2016 - 04:03 PM

Those who know how to interpret logs are very skilled at knowing when the log shows pirated software.
They will NOT divulge HOW they know.

As the request of usasma this topic is closed.

We do not want this to turn into a discussion on how they find it/what is in the logs that tells them you have pirated software.

If you have any questions or concerns about the closure of this topic, please send me a private message.

Edited by Queen-Evie, 30 May 2016 - 04:17 PM.





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