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Windows only allows me to use 3.95 of my RAM


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6 replies to this topic

#1 Tylericr440

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Posted 28 May 2016 - 02:39 PM

I have tried using msconfig to fix it but its not working but on task manager it says 4.1 gigs are hardware reserved.How do i fix this i don't want to lag out when playing games.

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#2 xLarry

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Posted 28 May 2016 - 02:47 PM

Send a full speccy report?


Edited by xLarry, 28 May 2016 - 02:49 PM.


#3 Tylericr440

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Posted 28 May 2016 - 02:52 PM

Send a full speccy report?

What do you mean exactly?



#4 Chris Cosgrove

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Posted 28 May 2016 - 05:05 PM

Since you have Speccy already, here is how to find the URL which is the link to the complete report -

 

speccy-log-image-1.jpg    

 

and

 

speccy-log-image-2.jpg

 

Paste the URL, and only the URL, for the report into your next post.

 

Chris Cosgrove



#5 usasma

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Posted 29 May 2016 - 05:02 PM

Speccy says you have 8 gB of RAM

Where does it say that you can only use 3.95?
Where does it say that 4.1 gB are hardware reserved?

 

Let's try looking at these 2 sets of reports:

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


 
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#6 Tylericr440

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Posted 02 June 2016 - 02:40 PM

 

Speccy says you have 8 gB of RAM

Where does it say that you can only use 3.95?
Where does it say that 4.1 gB are hardware reserved?

 

Let's try looking at these 2 sets of reports:

 

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


 

 

I was trying to fix it by reinstalling windows but now its fixed and i know know how to proproly fix it if it happens again



#7 britechguy

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Posted 02 June 2016 - 03:45 PM

I was trying to fix it by reinstalling windows but now its fixed and i know know how to proproly fix it if it happens again

 

 

 

It would be greatly appreciated by those of us reading and future readers who might be having the same issue if you would elaborate on what, precisely, is done to properly fix this issue.  I've never seen such a thing before and am most curious about both what was actually wrong and what the steps are to make that go away.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 





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