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Do I need USB 3.0 to play everything else?


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#1 stebbinsd

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Posted 28 May 2016 - 12:12 PM

I bought this thing:

 

www.ebay.com/itm/181742760491?_trksid=p2060353.m2763.l2649&ssPageName=STRK%3AMEBIDX%3AIT

 

It arrived in the mail today.

 

I tried to install it. The blue cable - the one that the Ebay listing says it he USB 3.0 cable - won't go in my USB 3.0 socket.

 

Can I still run everything else without being able to use the USB 3.0 ports?


My current build:

 

Motherboard: Gigabyte GA-970A-UD3P
Processor: AMD FX-8350
RAM: 12GB (2x2GB+8GB)
Video Card: Geforce GTX 750ti

OS: Windows 7 64-bit Ultimate


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#2 JohnC_21

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Posted 28 May 2016 - 12:54 PM

What is the make of your motherboard or the model of the comptuer. The image in your link shows a standard USB 3.0 connector for the USB 3.0 motherboard header.

 

Plug.jpg



#3 stebbinsd

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Posted 28 May 2016 - 01:07 PM

Gigabyte Z87M-D3H


My current build:

 

Motherboard: Gigabyte GA-970A-UD3P
Processor: AMD FX-8350
RAM: 12GB (2x2GB+8GB)
Video Card: Geforce GTX 750ti

OS: Windows 7 64-bit Ultimate


#4 JohnC_21

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Posted 28 May 2016 - 01:30 PM

According to the image here your USB 3 header is between your SATA 3 connectors and the 24 pin power connector. You say the blue connector will not fit? Both the blue plug and mb header look to be the same size.



#5 stebbinsd

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Posted 28 May 2016 - 01:31 PM

Yes, that's what I said. It won't fit.

 

What, do you think I didn't try plugging it in first before I came on here? Or did you think I just ASSUMED that it wouldn't fit and didn't even bother giving it the old college try? What kind of a idiot do you think I am?


My current build:

 

Motherboard: Gigabyte GA-970A-UD3P
Processor: AMD FX-8350
RAM: 12GB (2x2GB+8GB)
Video Card: Geforce GTX 750ti

OS: Windows 7 64-bit Ultimate


#6 JohnC_21

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Posted 28 May 2016 - 01:35 PM

No disrespect intended, sorry. Perhaps there is some flash on the plastic plug that is preventing it from being inserted. I would also look for any slightly bent pins on the motherboard connector.


Edited by JohnC_21, 28 May 2016 - 01:38 PM.


#7 stebbinsd

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Posted 28 May 2016 - 02:02 PM

How do I check if the pins are bent? And if they are, how do I un-bend them?

 

But you haven't answered the question I asked originally: Can I, or can I not, use everything else except the USB 3.0 ports?


My current build:

 

Motherboard: Gigabyte GA-970A-UD3P
Processor: AMD FX-8350
RAM: 12GB (2x2GB+8GB)
Video Card: Geforce GTX 750ti

OS: Windows 7 64-bit Ultimate


#8 JohnC_21

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Posted 28 May 2016 - 02:27 PM

Yes, you can use everything except the USB 3.0 ports. 

 

In order to check for bent pins you may need a magnifying glass. In the USB 3.0 header straightening the pins could be a problem as there is not much room to use anything. A mechanical pencil with a .5mm or .7mm tip depending on the size of the pin can be used but I am not sure you have the space. If that does not work you would need to find a small tube with a .5mm or .7mm opening. A mechanical pencil for drafting has the longer tips.

 

13367.jpg

 

 

If you do not see any bent pins then I would take a small file and break the sharp corners of the blue USB 3.0 plug and try plugging in again.

 

I don't know how much experience you have and don't take this the wrong way but pull the power and hold the power button down for 30 seconds to drain any power along with grounding yourself on some bare metal of the case before attempting to straighten any pins in the USB 3.0 header. 

 

 



#9 stebbinsd

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Posted 28 May 2016 - 03:46 PM

Ok, i'm able to use the SATA port on the front. See, in order to make enough space on the motherboard for my two SATA cables for this new drive, I had to take out the sata cable for my CD-ROM drive. However, when I plug that cable into the SATA port on the front ...

 

5_25_Media_Dashboard.png

 

... and I'm able to use the disc drive. So that part is working.

 

But here's what's really bizzare: Nothing else on this dashboard is working!

 

The only ports that I even have devices for so far are the USB 2.0 ports and the 3.5mm speakers-and-microphone jack. Nothing (at least those I'm able to test with gadgets) except the front SATA port works at all.

 

What the hell, man? The front SATA port is wroking, so it's not like I just didn't plug everything in right! What the hell?!


Edited by stebbinsd, 28 May 2016 - 03:47 PM.

My current build:

 

Motherboard: Gigabyte GA-970A-UD3P
Processor: AMD FX-8350
RAM: 12GB (2x2GB+8GB)
Video Card: Geforce GTX 750ti

OS: Windows 7 64-bit Ultimate


#10 JohnC_21

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Posted 28 May 2016 - 03:52 PM

I'm assuming you have connected the 12V molex connector to the PSU. Are there any yellow exclamation marks in Device Manager? You may need a driver for the front panel card slots.

 

If there are no yellow exclamation marks in Device Manager then I would RMA the device back to the seller if possible.



#11 stebbinsd

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Posted 28 May 2016 - 07:08 PM

Are there any yellow exclamation marks in Device Manager?

How does this look to you?

 

2016_05_28_Device_Manager.png


My current build:

 

Motherboard: Gigabyte GA-970A-UD3P
Processor: AMD FX-8350
RAM: 12GB (2x2GB+8GB)
Video Card: Geforce GTX 750ti

OS: Windows 7 64-bit Ultimate


#12 JohnC_21

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Posted 29 May 2016 - 07:11 AM

The SM Bus Controller is part of your chipset driver.

 

The USB Controller, I believe, is your USB 3 but I don't see anything related to your card reader.

 

Right click the USB Controller, select Properties and under the Details tab select Hardware IDs in the dropdown box. Copy and paste the first line into your next post.



#13 stebbinsd

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Posted 08 June 2016 - 07:56 AM

Ok, this is starting to get really frustrating.

 

See ... I found out the reason why the device isn't working. Turns out, there's another cable I'm supposed to connect: It has the word "power" taped on it.  So ... I assume I'm supposed to plug this into my PSU in order to get some amperage going.

 

But the problem is ... the blasted thing won't go into the PSU's cable!

 

My PSU's power connector looks like this:

 

4_Pin_IDE_Power_Connector_Female.png

You can see, from the Ebay link, that the media driver has a male power cable that should fit this female one.

 

And yet ... it's not going in!

 

This time, I can see the pins with my naked eye, so I know they're not bent. But ... something is keeping the pins from going into the holes!


My current build:

 

Motherboard: Gigabyte GA-970A-UD3P
Processor: AMD FX-8350
RAM: 12GB (2x2GB+8GB)
Video Card: Geforce GTX 750ti

OS: Windows 7 64-bit Ultimate


#14 JohnC_21

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Posted 09 June 2016 - 07:05 AM

Looks like a standard Molex connector. That should fit. Not sure why it's not going in. Sometimes these molex connectors are hard to connect. Try breaking the corners of the male connector with a small file.


Edited by JohnC_21, 09 June 2016 - 07:17 AM.


#15 stebbinsd

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Posted 09 June 2016 - 07:40 AM

Looks like a standard Molex connector. That should fit. Not sure why it's not going in. Sometimes these molex connectors are hard to connect. Try breaking the corners of the male connector with a small file.

So, do I just shove really really hard? I don't want to break it.


My current build:

 

Motherboard: Gigabyte GA-970A-UD3P
Processor: AMD FX-8350
RAM: 12GB (2x2GB+8GB)
Video Card: Geforce GTX 750ti

OS: Windows 7 64-bit Ultimate





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