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search function in Windows 10 not working, also problems with file explorer


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#1 fabfifie

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Posted 28 May 2016 - 10:05 AM

Hi

 

My search function in Windows 10 has stopped working. I am also having problems with the file explorer in that whenever I try to create a new folder, it freezes.

 

grateful for any suggestions

 

cheers

 

 



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#2 Daydreamed

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Posted 28 May 2016 - 10:07 AM

Have you tried opening Command Prompt as an administrator and typing sfc /scannow ?


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#3 fabfifie

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Posted 28 May 2016 - 04:29 PM

How would I do that?

#4 usasma

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Posted 29 May 2016 - 04:38 PM

Press the "Win" key and the "X" key at the same time.

This will open the Power Users menu (in the lower left)

Press the "A" key to open a Command Prompt (Admin)

Select "Yes" in the next window to "allow the app to make changes"

 

When the black window opens up, that's the Command Prompt.

Type in "sfc.exe /scannow" (without the quotes) and press Enter.

Then wait for it to finish (it may take a while - don't stop it!).

 

Let us know what is says when its done.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 fabfifie

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Posted 01 June 2016 - 04:42 AM

sorry but pressing the "win" key and the "x" key does nothing



#6 usasma

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Posted 01 June 2016 - 08:58 AM

Try a right click way, way in the lower left corner (below and to the left of the Windows/Start button.

 

Or, use Windows Explorer (File Explorer) to navigate to C:\Windows\System32

Find cmd.exe and right click on it - select "Run as administrator"

 

As the PowerUser menu thing isn't working, I'd have to wonder about corruption of your OS.

 

Found this in my canned speeches.  It may be worth a try:

Run Search diagnostics by

Press the Start button
Click on Control Panel
Under System and Security, click on Find and fix problems
On the left side, click on View all
Click on Search and Indexing, and follow the onscreen instructions and let it fix Search

 

Beyond that, here's some recovery/restore options (in this order):

- System Restore to a point before this started happening.

- DISM/SFC repair

 

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth
FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.

 

- RESET using the "Keep My Files" option (W8 calls this a REFRESH; W7 and earlier doesn't have this function)

- Repair install of the OS (Thanks to FreeBooter!): 

 

"How To Perform a Repair Installation For Windows 8, 8.1 and 10"
https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html

"How to Do a Repair Install to Fix Windows 7"
http://www.sevenforums.com/tutorials/3413-repair-install.html

"How To Perform a Repair Installation For Vista"
http://www.vistax64.com/tutorials/88236-repair-install-vista.html

"Non-destructive reinstall of Windows XP"
https://www.winhelp.us/non-destructive-reinstall-of-windows-xp.html

 

- RESET using the "Remove Everything" option (W8 calls this a RESET; W7 and earlier doesn't have this function)

If using W7 or earlier, this can be accomplished by resetting the system by use of the recovery partition/recovery disks/recovery drive.
If you don't have them, you can usually order them from the OEM manufacturer of your system ( US points of contact here:  http://www.carrona.org/recdisc.html )


Edited by usasma, 01 June 2016 - 09:00 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 fabfifie

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Posted 03 June 2016 - 03:08 AM

Have run the "sfc.exe /scannow" and the message that I have received says "Windows Resource Protection did not find any issues"

 

My Control Panel seems to have disappeared and I have used the search facility using the Windows button.  It lists the Control Panel but nothing happens when I click on it.

 

Have run the three DISM commands and on each of the first two occasions, it stated No component store corruption detected, the Operation completed successfully. On the third occasion it stated that the restore operation successfully completed and the operation completed successfully



#8 usasma

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Posted 04 June 2016 - 07:15 PM

So, if the DISM/SFC didn't work, then move on to the next step (RESET with the "Keep My Files" option).

This may remove some installed programs that did not come with the computer, but should leave your data/files intact.
As always, I suggest doing a backup "just in case".

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 fabfifie

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Posted 05 June 2016 - 09:49 AM

Could I just reinstall Windows 10 rather than doing a reset?



#10 usasma

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Posted 05 June 2016 - 12:57 PM

Yes, that'll work.

Don't forget to backup your stuff first!

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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