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Screen goes blank during games - Video Inside


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23 replies to this topic

#1 davc

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Posted 28 May 2016 - 04:58 AM

Screen goes blank during games suddenly but computer remains on

Video : at 0:58 goes blackscreen
https://www.youtube.com/watch?v=vrJmx8LI...e=youtu.be

listen 1:25 - 1:36 weird sound whole time while on black screen


my pc
http://imgur.com/3Od3LUd

 

HWiNFO if matter
http://imgur.com/a/lFakJ


Edited by davc, 28 May 2016 - 05:35 AM.


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#2 dc3

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Posted 28 May 2016 - 11:02 AM

Boot into Safe Mode and play your games to see if it occurs there.

 

Safe Mode uses a limited number of drivers and applications.  It uses a native graphics driver, not the NVIDIA driver.  

 

If the problem doesn't repeat it Safe Mode you should download the driver, then uninstall the old driver and install the new driver.


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#3 davc

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Posted 28 May 2016 - 01:42 PM

cant play this game on Safe Mods idk why   Failed to Lunch Battle.net App (This error occurs when the Battle.net Update Agent is prevented from launching properly. This is usually caused by missing or corrupted Agent files. Follow the steps below to resolve the issue.)

 

i already uninstaled and instaled drivers alot items

 

#4 dc3

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Posted 28 May 2016 - 01:45 PM

Try Safe Mode with Networking.


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#5 davc

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Posted 28 May 2016 - 03:46 PM

Try Safe Mode with Networking.

tryed but still cant :S

 

http://imgur.com/vfFyQEV


Edited by davc, 28 May 2016 - 03:54 PM.


#6 technonymous

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Posted 28 May 2016 - 06:13 PM

I saw your video. Are you overclocking anything? CPU, Video? How are the temps looking? If those things are default and normal, then I would say there is a hardware issue. Motherboard, Video card, Memory, Hard drive, PSU. One of those is beginning to fail. The system is becoming so unstable it's locking up and needs a hard reset. You should download Speccy from BC and publish a link so we can see some information about your systems hardware. It may reveal temps, hd errors etc.



#7 davc

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Posted 29 May 2016 - 05:19 AM

I saw your video. Are you overclocking anything? CPU, Video? How are the temps looking? If those things are default and normal, then I would say there is a hardware issue. Motherboard, Video card, Memory, Hard drive, PSU. One of those is beginning to fail. The system is becoming so unstable it's locking up and needs a hard reset. You should download Speccy from BC and publish a link so we can see some information about your systems hardware. It may reveal temps, hd errors etc.

http://imgur.com/a/aO3rT


Edited by davc, 29 May 2016 - 05:21 AM.


#8 devilus

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Posted 29 May 2016 - 08:25 AM

If I saw correctly, Speccy reports very bad voltage rates unlike HWInfo in your first post. Then probably, the problem is your PSU.


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#9 dc3

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Posted 29 May 2016 - 08:38 AM

When you finish the Speccy Snapshot you should have a link that will be pasted into your topic when you right click in the text area.

 

Please follow the instructions below and paste the link in your topic.  The images you have hosted are incomplete and so small that they are difficult to read.

 

If you do this correctly it will produce a link like this one  http://speccy.piriform.com/results/eIKWJmD10EWRgqXVDGBWIaS

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Edited by dc3, 29 May 2016 - 08:42 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 davc

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Posted 29 May 2016 - 11:34 AM

oh k ty here you go

http://speccy.piriform.com/results/pP0uPRyc5ZPnDai56Nf1n8w


Edited by davc, 29 May 2016 - 11:34 AM.


#11 devilus

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Posted 29 May 2016 - 11:43 AM

Well, I saw it correctly. Especially +12v rail voltage is toooooo low (4.128v only!!!) which feeds your graphic card. Change your PSU asap.

Don't understand why HWInfo didn't detect it correctly.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

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#12 dc3

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Posted 29 May 2016 - 12:08 PM

Speccy occasionally produces information that isn't accurate.


Edited by dc3, 30 May 2016 - 08:09 AM.

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#13 devilus

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Posted 30 May 2016 - 02:23 AM

As an alternative you can try HWMonitor as well. There is a portable version too. You can run it without installation.

 

http://www.cpuid.com/softwares/hwmonitor.html

 

(The zipped one is portable. Just extract and doubleclick to run it.)

 

If 3 of 4 softwares display same voltage readings, then they are probably correct.


Edited by devilus, 30 May 2016 - 02:26 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#14 davc

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Posted 30 May 2016 - 06:04 AM

ty here is Open Hardware monitor + HWMonitor

Attached Files

  • Attached File  444.png   100.4KB   0 downloads
  • Attached File  123.png   103.4KB   0 downloads

Edited by davc, 30 May 2016 - 06:09 AM.


#15 devilus

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Posted 30 May 2016 - 06:27 AM

I cannot see any voltage readings in Open Hardware Monitor regarding your PSU. I think dc3 could explain it better.

 

Regarding HWMonitor: Same low rail voltages as in Speccy. That means the problem is your PSU.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)





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