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What cause the ntoskrnl.exe bsod? Help!


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#1 MuhammadFitri97

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Posted 27 May 2016 - 01:58 AM

I've bought this laptop last year. After using the laptop for a week, the bsod had shown up. Until now, the bsod have been critical since its sometime occur 2-3 times in 30 mins. I hope you can help me to solve this problem thank you 

 

-Windows 10 Home x64,

-The laptop originally running on Windows 8.1. I've upgrade to Windows 10, 4 months after using this laptop.

 

Intel® Core™ i5-5200U CPU @ 2.20GHz;

AMD Radeon R5 M330 & Intel HD Graphic 5500;

Lenovo G50-80 (80E5);

Attached Files


Edited by MuhammadFitri97, 27 May 2016 - 02:13 AM.


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#2 usasma

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Posted 28 May 2016 - 04:44 AM

There's only 1 memory dump in the uploaded reports.
If using a disk cleaner (such as CCleaner), please stop while we're troubleshooting.

 

Your UEFI/BIOS (version B0CN97WW) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a recent update.

Only 5 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Beyond this, as there was only 1 memory dump in the upload, I have these 4 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
4.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

FYI - the memory dumps listed in the WER section of the MSINFO32 report appear to be random errors.
Most random errors are due to (in this order on systems that were updated to W10):  hardware problems, compatibility issues, low-level drivers

The hardware diagnostics will get a start on seeing if it's hardware, and the Driver Verifier should point out if it's a low-level driver (or maybe even a compatibility issue).

Good luck!

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Fri May 27 01:56:55.416 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052716-17968-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.103.amd64fre.th2_release.160126-1819
System Uptime:0 days 0:31:51.205
*** WARNING: Unable to verify timestamp for win32kfull.sys
*** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
Probably caused by :win32kbase.sys ( win32kbase!GreValidateRgnInDCSurfBounds+b1 )
BugCheck 50, {fffff901b46ab2b8, 0, fffff960e13bebb1, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: fffff901b46ab2b8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960e13bebb1, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: AV_R_INVALID_win32kbase!GreValidateRgnInDCSurfBounds
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Fri May 27 01:56:55.416 2016 (UTC - 4:00)**************************
Fastboot.sys                Thu Dec 25 09:09:16 2014 (549C1A8C)
CHDRT64.sys                 Tue Mar 10 01:36:29 2015 (54FE82DD)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
AcpiVpc.sys                 Fri May 15 01:52:35 2015 (555589A3)
Netwbw02.sys                Mon Jun 22 00:57:10 2015 (558795A6)
snp2uvc.sys                 Tue Jun 23 06:48:11 2015 (5589396B)
igdkmd64.sys                Mon Aug 24 16:32:07 2015 (55DB7F47)
ETD.sys                     Thu Sep 10 23:43:37 2015 (55F24DE9)
ICCWDT.sys                  Sun Sep 20 03:59:19 2015 (55FE6757)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
Smb_driver_Intel.sys        Mon Nov 16 21:07:29 2015 (564A8BE1)
RtsUer.sys                  Sun Dec 20 21:10:18 2015 (56775F8A)
iaStorA.sys                 Wed Feb  3 08:17:09 2016 (56B1FDD5)
rt640x64.sys                Fri Mar 11 00:57:50 2016 (56E25E5E)
ibtusb.sys                  Tue Mar 15 15:10:12 2016 (56E85E14)
atikmpag.sys                Mon Mar 21 09:45:33 2016 (56EFFAFD)
atikmdag.sys                Mon Mar 21 10:19:43 2016 (56F002FF)
TeeDriverW8x64.sys          Mon Mar 28 14:59:41 2016 (56F97F1D)

 

http://www.carrona.org/drivers/driver.php?id=Fastboot.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=snp2uvc.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=RtsUer.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
 



 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 MuhammadFitri97

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Posted 29 May 2016 - 11:19 PM

There's only 1 memory dump in the uploaded reports.
If using a disk cleaner (such as CCleaner), please stop while we're troubleshooting.

 

Your UEFI/BIOS (version B0CN97WW) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a recent update.

Only 5 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Beyond this, as there was only 1 memory dump in the upload, I have these 4 suggestions:
1.  Get ALL available Windows Updates.  It may take several trips to get them all
2.  Get ALL available, compatible updates for your OS from the manufacturer's website (to include BIOS/UEFI).
3.  Start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
4.  If all of the hardware tests pass, then run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

FYI - the memory dumps listed in the WER section of the MSINFO32 report appear to be random errors.
Most random errors are due to (in this order on systems that were updated to W10):  hardware problems, compatibility issues, low-level drivers

The hardware diagnostics will get a start on seeing if it's hardware, and the Driver Verifier should point out if it's a low-level driver (or maybe even a compatibility issue).

Good luck!

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

 

**************************Fri May 27 01:56:55.416 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052716-17968-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.103.amd64fre.th2_release.160126-1819
System Uptime:0 days 0:31:51.205
*** WARNING: Unable to verify timestamp for win32kfull.sys
*** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
Probably caused by :win32kbase.sys ( win32kbase!GreValidateRgnInDCSurfBounds+b1 )
BugCheck 50, {fffff901b46ab2b8, 0, fffff960e13bebb1, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: fffff901b46ab2b8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff960e13bebb1, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: AV_R_INVALID_win32kbase!GreValidateRgnInDCSurfBounds
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

 




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Fri May 27 01:56:55.416 2016 (UTC - 4:00)**************************
Fastboot.sys                Thu Dec 25 09:09:16 2014 (549C1A8C)
CHDRT64.sys                 Tue Mar 10 01:36:29 2015 (54FE82DD)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
AcpiVpc.sys                 Fri May 15 01:52:35 2015 (555589A3)
Netwbw02.sys                Mon Jun 22 00:57:10 2015 (558795A6)
snp2uvc.sys                 Tue Jun 23 06:48:11 2015 (5589396B)
igdkmd64.sys                Mon Aug 24 16:32:07 2015 (55DB7F47)
ETD.sys                     Thu Sep 10 23:43:37 2015 (55F24DE9)
ICCWDT.sys                  Sun Sep 20 03:59:19 2015 (55FE6757)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
Smb_driver_Intel.sys        Mon Nov 16 21:07:29 2015 (564A8BE1)
RtsUer.sys                  Sun Dec 20 21:10:18 2015 (56775F8A)
iaStorA.sys                 Wed Feb  3 08:17:09 2016 (56B1FDD5)
rt640x64.sys                Fri Mar 11 00:57:50 2016 (56E25E5E)
ibtusb.sys                  Tue Mar 15 15:10:12 2016 (56E85E14)
atikmpag.sys                Mon Mar 21 09:45:33 2016 (56EFFAFD)
atikmdag.sys                Mon Mar 21 10:19:43 2016 (56F002FF)
TeeDriverW8x64.sys          Mon Mar 28 14:59:41 2016 (56F97F1D)

http://www.carrona.org/drivers/driver.php?id=Fastboot.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=snp2uvc.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=RtsUer.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
 



 

 

Thank you. I will try it and post the result.



#4 MuhammadFitri97

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Posted 31 May 2016 - 12:23 AM

i ran the funmark test, and suddenly my laptop goes bsod after a few minutes.

 

Windows 10 Home;

Intel® Core™ i5-5200U CPU @ 2.20GHz;

AMD Radeon R5 M330 & Intel HD Graphic 5500;

Lenovo G50-80 (80E5);

Attached Files


Edited by MuhammadFitri97, 31 May 2016 - 12:25 AM.


#5 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
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  • Gender:Male
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Posted 31 May 2016 - 06:43 AM

Please don't start multiple topics for this problem.

The original topic is here:  http://www.bleepingcomputer.com/forums/t/615525/what-cause-the-ntoskrnlexe-bsod-help/

Please ask a moderator/admin to merge this topic with the other one.

 

I'll analyze the new memory dumps over at the original topic.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,090 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:44 PM

Posted 31 May 2016 - 06:53 AM

Another topic here:  http://www.bleepingcomputer.com/forums/t/615912/ntoskrnlexe-frequently-cause-my-laptop-having-bsods/#entry4011790

Looks like the Sysnative app has increased in size, probably due to 3 new memory dumps.
I'll analyze them here (pending a request from MuhammadFitri97 to have the topics merged)

 

These also appear to be random BSOD errors.  Combine this with the failure when running Furmark (from the other post) and I have to suspect a problem with your graphics card.
Have you blown out the laptop's vents with canned air?  Don't use an air compressor or a vacuum as this may cause damage to the system.

Please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html
Let us know what the temps get up to just before it crashes (you can use Furmark to make it crash).

 

It appears that you've reverted your AMD graphics drivers to an earlier version.  Why did you do this? (I'm curious to see if this impacted the problems that your having).

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Tue May 31 01:01:55.124 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\053116-19421-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.103.amd64fre.th2_release.160126-1819
System Uptime:0 days 0:11:00.916
Probably caused by :memory_corruption ( nt!MiDemoteCombinedPte+39 )
BugCheck 1000007E, {ffffffffc0000005, fffff8010a52845d, ffffd00110322198, ffffd001103219b0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8010a52845d, The address that the exception occurred at
Arg3: ffffd00110322198, Exception Record Address
Arg4: ffffd001103219b0, Context Record Address
PROCESS_NAME:  svchost.exe
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_nt!MiDemoteCombinedPte
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue May 31 00:50:04.577 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\053116-21156-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.103.amd64fre.th2_release.160126-1819
System Uptime:0 days 0:18:08.368
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+fb0d )
BugCheck 1A, {41201, fffff6bfff36c180, 95e00002a5aa4025, ffffe001f6c70bc0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000041201, The subtype of the bugcheck.
Arg2: fffff6bfff36c180
Arg3: 95e00002a5aa4025
Arg4: ffffe001f6c70bc0
BUGCHECK_STR:  0x1a_41201
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: 0x1a_41201_nt!_??_::FNODOBFM::_string_
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 27 05:51:23.784 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\052716-16125-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.103.amd64fre.th2_release.160126-1819
System Uptime:0 days 2:28:55.574
Probably caused by :ntkrnlmp.exe ( nt!ST_STORE<SM_TRAITS>::StDmPageError+ec )
BugCheck 12B, {ffffffffc00002c4, bca, 1798a3c2fe0, ffffd00022795000}
BugCheck Info: FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
Arguments:
Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
Arg2: 0000000000000bca, physical page number
Arg3: 000001798a3c2fe0, zero
Arg4: ffffd00022795000, zero
BUGCHECK_STR:  0x12B_c00002c4_StCtDecompressFailed
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue May 31 01:01:55.124 2016 (UTC - 4:00)**************************
Fastboot.sys                Thu Dec 25 09:09:16 2014 (549C1A8C)
CHDRT64.sys                 Tue Mar 10 01:36:29 2015 (54FE82DD)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
AcpiVpc.sys                 Fri May 15 01:52:35 2015 (555589A3)
amdkmpfd.sys                Mon May 25 16:25:23 2015 (55638533)
atikmpag.sys                Mon Jun 22 21:10:51 2015 (5588B21B)
atikmdag.sys                Mon Jun 22 21:34:51 2015 (5588B7BB)
snp2uvc.sys                 Tue Jun 23 06:48:11 2015 (5589396B)
ETD.sys                     Thu Sep 10 23:43:37 2015 (55F24DE9)
ICCWDT.sys                  Sun Sep 20 03:59:19 2015 (55FE6757)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
Smb_driver_Intel.sys        Mon Nov 16 21:07:29 2015 (564A8BE1)
RtsUer.sys                  Sun Dec 20 21:10:18 2015 (56775F8A)
Netwbw02.sys                Tue Jan  5 04:39:08 2016 (568B8F3C)
iaStorA.sys                 Wed Feb  3 08:17:09 2016 (56B1FDD5)
rt640x64.sys                Fri Mar 11 00:57:50 2016 (56E25E5E)
ibtusb.sys                  Tue Mar 15 15:10:12 2016 (56E85E14)
TeeDriverW8x64.sys          Mon Mar 28 14:59:41 2016 (56F97F1D)
igdkmd64.sys                Wed May  4 15:21:11 2016 (572A4BA7)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May 27 05:51:23.784 2016 (UTC - 4:00)**************************
atikmpag.sys                Mon Mar 21 09:45:33 2016 (56EFFAFD)
atikmdag.sys                Mon Mar 21 10:19:43 2016 (56F002FF)

 

http://www.carrona.org/drivers/driver.php?id=Fastboot.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=snp2uvc.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=RtsUer.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 




 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 MuhammadFitri97

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Posted 31 May 2016 - 10:49 AM

auto update from windows update for my amd graphic. i have disable it, and install the new version from amd support. But just now, i leave my laptop for 4 hour idle while downloading game from Steam. Suddenly my laptop having bsod cause from ntoskrnl.exe. maybe it is bcs of the temperature.

i will report it back after i get my result. thank you for your info



#8 Animal

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Posted 31 May 2016 - 01:17 PM

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#9 MuhammadFitri97

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Posted 31 May 2016 - 11:19 PM

before this, i use the lenovo onekey optimizer ultility and it came with remove dust tools (apps/software) by running the high-speed fan faster that may cause the damage. i have run the furmark test to get the temp to get bsod and i get 65 celcius. but the bsod sometime can occur when i didnt use my laptop (idle) even for a few minutes. what i have done before:

 

1. update some of the driver using driver ultilities and hwinfo64, except for pci bus and sata controller which i cant find. 

2. run driver verifier, get bsod (atikmdag.sys) and done clean install both amd and intel gpu drivers.

3. clean install windows 10 and install all driver from my manufacture web.

4. uninstalled avast and malwarebytes.

5. run memtest64 and chkdsk, no error found. 

6. scanf /scannow tells me that i have corrupted files that cant be fix. use dism command still cant fix it as it cant find the source.

7. disable automatic paging files for memory_management bsod.

8. running all diagnostic app using lenovo diagnostic tools, and didn't find any error on the drivers.

 

the 2nd sysnative zip is the newest, after having bad_pool_header (ntfs.sys) and page_fault_in_nonpaged_area (iaStorA.sys) bsods

Attached Files


Edited by MuhammadFitri97, 01 June 2016 - 02:13 AM.


#10 usasma

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Posted 01 June 2016 - 05:30 AM

The memory dumps continue to be random in nature.  Have you completed all of the hardware diagnostics?  If so, please let us know the results.

 

If your temperatures don't get over 65ºC, then it's not likely that heat is a problem.

 

Since you get a BSOD when using Furmark (and you've already updated the drivers), I suspect a hardware problem with the video.

Try the other video tests on the hardware diagnostics page:  http://www.carrona.org/hwdiag.html

Also try Prime95 and the CPU tests - as they can be involved also.

 

Your Ergo mouse drivers date from 2009.  Please try uninstalling the mouse software and using another mouse.

 

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Tue May 31 23:34:18.694 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060116-23781-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 0:44:50.532
Probably caused by :memory_corruption ( nt!MiDemoteCombinedPte+39 )
BugCheck 1000007E, {ffffffffc0000005, fffff803f51a075d, ffffd000e2f22198, ffffd000e2f219b0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff803f51a075d, The address that the exception occurred at
Arg3: ffffd000e2f22198, Exception Record Address
Arg4: ffffd000e2f219b0, Context Record Address
PROCESS_NAME:  CCC.exe
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
FAILURE_BUCKET_ID: AV_nt!MiDemoteCombinedPte
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.
Spoiler




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue May 31 23:34:18.694 2016 (UTC - 4:00)**************************
gMouUsb.sys                 Mon Nov  2 04:47:24 2009 (4AEEAAAC)
gHidPnp.Sys                 Tue Oct 25 23:25:42 2011 (4EA77DB6)
Fastboot.sys                Thu Dec 25 09:09:16 2014 (549C1A8C)
CHDRT64.sys                 Tue Mar 10 01:36:29 2015 (54FE82DD)
HWiNFO64A.SYS               Tue Mar 31 05:51:32 2015 (551A6E24)
AcpiVpc.sys                 Fri May 15 01:52:35 2015 (555589A3)
amdkmpfd.sys                Mon May 25 16:25:23 2015 (55638533)
snp2uvc.sys                 Tue Jun 23 06:48:11 2015 (5589396B)
ETD.sys                     Thu Sep 10 23:43:37 2015 (55F24DE9)
ICCWDT.sys                  Sun Sep 20 03:59:19 2015 (55FE6757)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
RtsUer.sys                  Sun Dec 20 21:10:18 2015 (56775F8A)
Netwbw02.sys                Tue Jan  5 04:39:08 2016 (568B8F3C)
iaStorA.sys                 Wed Feb  3 08:17:09 2016 (56B1FDD5)
rt640x64.sys                Fri Mar 11 00:57:50 2016 (56E25E5E)
ibtusb.sys                  Tue Mar 15 15:10:12 2016 (56E85E14)
TeeDriverW8x64.sys          Mon Mar 28 14:59:41 2016 (56F97F1D)
igdkmd64.sys                Thu Mar 31 21:20:15 2016 (56FDCCCF)
atikmpag.sys                Fri May 20 16:57:24 2016 (573F7A34)
atikmdag.sys                Fri May 20 17:21:14 2016 (573F7FCA)

 

http://www.carrona.org/drivers/driver.php?id=gMouUsb.sys
http://www.carrona.org/drivers/driver.php?id=gHidPnp.Sys
http://www.carrona.org/drivers/driver.php?id=Fastboot.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=snp2uvc.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RtsUer.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 MuhammadFitri97

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Posted 02 June 2016 - 09:20 AM

i have completed all of the hardware diagnostic (using lenovo diagnostic), but no error has been found. These hardware have passed their tess. 

 

i will run prime95 later.

Attached Files


Edited by MuhammadFitri97, 02 June 2016 - 09:25 AM.


#12 usasma

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Posted 03 June 2016 - 05:11 PM

I don't trust Lenovo diagnostics - I have a Lenovo Y700 and it tells me that my video card is bad.

Yet it's brand new, I can see everything on the screen, I can play games, and there's a lot of information on the Lenovo forums that suggest that this might be a long-standing problem with the diagnostic - yet they've done nothing to fix it.

I prefer that you use the diagnostics that I suggested.

 

Again, 4 different BSOD error codes for the 4 most recent memory dumps.

Still is suggestive of hardware.

 

In order to rule out software issues, you can perform a clean install of Windows (without any 3rd party software and fully updated at Windows Update)

Presuming that the installation media is good, this will mean that any errors are due to hardware.

If the errors go away, then it was proven that it was software.

 

Good luck!

 

 

Analysis:

The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:

**************************Thu Jun  2 09:49:56.549 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060216-19109-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 0:06:53.335
Probably caused by :ntkrnlmp.exe ( nt!RtlEqualUnicodeString+4 )
BugCheck 50, {ffffc001b7df0d58, 0, fffff803f0a1e9e4, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: ffffc001b7df0d58, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff803f0a1e9e4, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  ASCService.exe
FAILURE_BUCKET_ID: AV_R_INVALID_nt!RtlEqualUnicodeString
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  1 11:01:32.809 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060116-19328-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 0:43:59.591
Probably caused by :ntkrnlmp.exe ( nt!ST_STORE<SM_TRAITS>::StDmPageError+ec )
BugCheck 12B, {ffffffffc00002c4, 69, 232e34d87a0, ffffd0002329e000}
BugCheck Info: FAULTY_HARDWARE_CORRUPTED_PAGE (12b)
Arguments:
Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
Arg2: 0000000000000069, physical page number
Arg3: 00000232e34d87a0, zero
Arg4: ffffd0002329e000, zero
BUGCHECK_STR:  0x12B_c00002c4_StCtDecompressFailed
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x12B_c00002c4_StCtDecompressFailed_nt!ST_STORE_SM_TRAITS_::StDmPageError
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  1 06:58:22.092 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060116-20531-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 0:07:30.873
Probably caused by :ntkrnlmp.exe ( nt!SwapContext+208 )
BugCheck 1E, {ffffffffc0000005, fffff8028575a6d8, 0, ffffffffffffffff}
BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8028575a6d8, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
BUGCHECK_STR:  0x1E_c0000005_R
PROCESS_NAME:  TrustedInstall
FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!SwapContext
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  1 06:50:09.199 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\060116-19671-01.dmp]
Windows 10 Kernel Version 10586 MP (4 procs) Free x64
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
System Uptime:0 days 1:17:57.230
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+f3c )
BugCheck 139, {3, ffffd001e798a470, ffffd001e798a3c8, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd001e798a470, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd001e798a3c8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x139_3_nt!ExDeferredFreePool
CPUID:        "Intel® Core™ i5-5200U CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  B0CN97WW
  BIOS Release Date             01/08/2016
  Manufacturer                  LENOVO
  Product Name                  80E5
  Baseboard Product             Lenovo G50-80
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``




3rd Party Drivers:

The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft. Any drivers in red should be updated/replaced/removed. You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Jun  2 09:49:56.549 2016 (UTC - 4:00)**************************
flashud.sys                 Fri Mar  6 04:57:27 2009 (49B0F387)
hswultpep.sys               Wed Jan 30 13:04:06 2013 (51096096)
Fastboot.sys                Thu Dec 25 09:09:16 2014 (549C1A8C)
CHDRT64.sys                 Tue Mar 10 01:36:29 2015 (54FE82DD)
AcpiVpc.sys                 Fri May 15 01:52:35 2015 (555589A3)
amdkmpfd.sys                Mon May 25 16:25:23 2015 (55638533)
snp2uvc.sys                 Tue Jun 23 06:48:11 2015 (5589396B)
ETD.sys                     Thu Sep 10 23:43:37 2015 (55F24DE9)
ICCWDT.sys                  Sun Sep 20 03:59:19 2015 (55FE6757)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
RtsUer.sys                  Sun Dec 20 21:10:18 2015 (56775F8A)
Netwbw02.sys                Tue Jan  5 04:39:08 2016 (568B8F3C)
iaStorA.sys                 Wed Feb  3 08:17:09 2016 (56B1FDD5)
rt640x64.sys                Fri Mar 11 00:57:50 2016 (56E25E5E)
ibtusb.sys                  Tue Mar 15 15:10:12 2016 (56E85E14)
TeeDriverW8x64.sys          Mon Mar 28 14:59:41 2016 (56F97F1D)
igdkmd64.sys                Wed May  4 15:21:11 2016 (572A4BA7)
atikmpag.sys                Fri May 20 16:57:24 2016 (573F7A34)
atikmdag.sys                Fri May 20 17:21:14 2016 (573F7FCA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  1 11:01:32.809 2016 (UTC - 4:00)**************************
igdkmd64.sys                Thu Mar 31 21:20:15 2016 (56FDCCCF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  1 06:58:22.092 2016 (UTC - 4:00)**************************
gMouUsb.sys                 Mon Nov  2 04:47:24 2009 (4AEEAAAC)
gHidPnp.Sys                 Tue Oct 25 23:25:42 2011 (4EA77DB6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun  1 06:50:09.199 2016 (UTC - 4:00)**************************
SiSRaid2.sys                Wed Sep 24 14:28:20 2008 (48DA86C4)
sisraid4.sys                Wed Oct  1 17:56:04 2008 (48E3F1F4)
iaStorV.sys                 Mon Apr 11 14:48:16 2011 (4DA34CF0)
stexstor.sys                Mon Nov 26 19:02:51 2012 (50B4032B)
amdsbs.sys                  Tue Dec 11 16:21:44 2012 (50C7A3E8)
vstxraid.sys                Mon Jan 21 14:00:28 2013 (50FD904C)
bxvbda.sys                  Mon Feb  4 14:47:18 2013 (51101046)
lsi_sss.sys                 Fri Mar 15 19:39:38 2013 (5143B13A)
HpSAMD.sys                  Tue Mar 26 17:36:54 2013 (515214F6)
megasr.sys                  Mon Jun  3 18:02:39 2013 (51AD127F)
nvraid.sys                  Mon Apr 21 14:28:42 2014 (5355635A)
nvstor.sys                  Mon Apr 21 14:34:03 2014 (5355649B)
vsmraid.sys                 Tue Apr 22 15:21:41 2014 (5356C145)
mvumis.sys                  Fri May 23 16:39:04 2014 (537FB1E8)
evbda.sys                   Mon Jan 12 05:29:16 2015 (54B3A1FC)
percsas3i.sys               Wed Feb  4 17:52:41 2015 (54D2A2B9)
percsas2i.sys               Thu Feb  5 17:51:05 2015 (54D3F3D9)
iaStorAV.sys                Thu Feb 19 07:08:39 2015 (54E5D247)
megasas.sys                 Wed Mar  4 21:36:29 2015 (54F7C12D)
lsi_sas.sys                 Wed Mar 25 15:36:48 2015 (55130E50)
lsi_sas2i.sys               Wed Apr  8 16:58:43 2015 (55259683)
lsi_sas3i.sys               Thu Apr  9 14:07:43 2015 (5526BFEF)
arcsas.sys                  Thu Apr  9 15:12:07 2015 (5526CF07)
ADP80XX.SYS                 Thu Apr  9 16:49:48 2015 (5526E5EC)
amdxata.sys                 Thu Apr 30 20:55:35 2015 (5542CF07)
amdsata.sys                 Thu May 14 08:14:52 2015 (555491BC)
3ware.sys                   Mon May 18 18:28:03 2015 (555A6773)
intelide.sys                Thu Oct 29 22:09:42 2015 (5632D166)
nv_agp.sys                  Thu Oct 29 22:39:06 2015 (5632D84A)
agp440.sys                  Thu Oct 29 22:39:51 2015 (5632D877)
hvsocket.sys                Thu Oct 29 22:46:55 2015 (5632DA1F)

 

http://www.carrona.org/drivers/driver.php?id=flashud.sys
hswultpep.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Fastboot.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=snp2uvc.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RtsUer.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=gMouUsb.sys
http://www.carrona.org/drivers/driver.php?id=gHidPnp.Sys
http://www.carrona.org/drivers/driver.php?id=SiSRaid2.sys
http://www.carrona.org/drivers/driver.php?id=sisraid4.sys
http://www.carrona.org/drivers/driver.php?id=iaStorV.sys
http://www.carrona.org/drivers/driver.php?id=stexstor.sys
http://www.carrona.org/drivers/driver.php?id=amdsbs.sys
http://www.carrona.org/drivers/driver.php?id=vstxraid.sys
http://www.carrona.org/drivers/driver.php?id=bxvbda.sys
http://www.carrona.org/drivers/driver.php?id=lsi_sss.sys
http://www.carrona.org/drivers/driver.php?id=HpSAMD.sys
http://www.carrona.org/drivers/driver.php?id=megasr.sys
http://www.carrona.org/drivers/driver.php?id=nvraid.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=vsmraid.sys
http://www.carrona.org/drivers/driver.php?id=mvumis.sys
http://www.carrona.org/drivers/driver.php?id=evbda.sys
percsas3i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
percsas2i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys
http://www.carrona.org/drivers/driver.php?id=megasas.sys
http://www.carrona.org/drivers/driver.php?id=lsi_sas.sys
lsi_sas2i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
lsi_sas3i.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=arcsas.sys
http://www.carrona.org/drivers/driver.php?id=ADP80XX.SYS
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=amdsata.sys
http://www.carrona.org/drivers/driver.php?id=3ware.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
http://www.carrona.org/drivers/driver.php?id=agp440.sys
hvsocket.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 


 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 MuhammadFitri97

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Posted 04 June 2016 - 12:37 AM

If the problem is hardware, and it is a laptop, i need to sent it back with warranty and change to other laptop or repair it. I will run the other diagnostics that you suggested.

thank you for your advice and helping me in this problem.

 



#14 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 04 June 2016 - 04:42 AM

Warranty repairs are different (because of the requirements they have to repair/replace systems).

 

Most OEM's require either their diagnostics to fail, or that you still have problems after a fresh install with the recovery partition/recovery media from them

Conact Lenovo for their exact procedures.

 

Now that we suspect a hardware problem, you want to do things the way that Lenovo wants in order to get the system repaired/replaced.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 MuhammadFitri97

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Posted 23 June 2016 - 01:55 AM

newest one. maybe i will sent my laptop to the nearest repair shop later.

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