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Trying to fix my dad's malware problems, script/fakealert


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10 replies to this topic

#1 codisk

codisk

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  • Local time:04:15 PM

Posted 26 May 2016 - 04:02 PM

My dad is in another state so I'm doing my best to help him with this.  Multiple AVG protection popups for "script/fakealert".  This was occurring rapidly one after another.

Thanks in advance for your help!

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:25-05-2016 01
Ran by gbkirsch (administrator) on GARYS-PC (26-05-2016 16:34:45)
Running from C:\Users\gbkirsch\Downloads
Loaded Profiles: gbkirsch (Available Profiles: gbkirsch)
Platform: Windows 10 Home Version 1511 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
() C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgidsagenta.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgwdsvca.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Fitbit, Inc.) C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe
(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\40.3.1\ToolbarUpdater.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgcsrva.exe
() C:\Program Files\WindowsApps\Microsoft.Messaging_2.13.20000.0_x86__8wekyb3d8bbwe\SkypeHost.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgemca.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgrsa.exe
(Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
(Hewlett-Packard ) C:\Program Files\IDT\WDM\Beats64.exe
(BitTorrent Inc.) C:\Users\gbkirsch\AppData\Roaming\uTorrent\uTorrent.exe
(Fitbit, Inc.) C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(AOL Inc.) C:\Program Files (x86)\Common Files\AOL\1368552758\ee\aolsoftware.exe
(Adobe Systems Inc.) C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Av\avgui.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avguix.exe
() C:\Program Files (x86)\AVG Web TuneUp\vprot.exe
(BitTorrent Inc.) C:\Users\gbkirsch\AppData\Roaming\uTorrent\updates\3.4.7_42330\utorrentie.exe
(BitTorrent Inc.) C:\Users\gbkirsch\AppData\Roaming\uTorrent\updates\3.4.7_42330\utorrentie.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqste08.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteUser.exe
(Microsoft Corporation) C:\Windows\System32\InstallAgent.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE
(Microsoft Corporation) C:\Windows\System32\msconfig.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
 
 
==================== Registry (Whitelisted) ===========================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170256 2015-09-23] (Apple Inc.)
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1703424 2013-06-06] (IDT, Inc.)
HKLM\...\Run: [BeatsOSDApp] => C:\Program Files\IDT\WDM\beats64.exe [41664 2013-06-01] (Hewlett-Packard )
HKLM-x32\...\Run: [CLMLServer_For_P2G8] => c:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [111120 2012-06-07] (CyberLink)
HKLM-x32\...\Run: [CLVirtualDrive] => c:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe [491120 2012-07-02] (CyberLink Corp.)
HKLM-x32\...\Run: [HostManager] => C:\Program Files (x86)\Common Files\AOL\1368552758\ee\AOLSoftware.exe [41800 2010-03-08] (AOL Inc.)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [Adobe Acrobat Speed Launcher] => C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe [41360 2015-09-24] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Acrobat Assistant 8.0] => C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe [840592 2015-09-24] (Adobe Systems Inc.)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\Av\avgui.exe [4883216 2016-05-19] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [49208 2010-06-09] (Hewlett-Packard)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60688 2015-09-23] (Apple Inc.)
HKLM-x32\...\Run: [Wondershare Helper Compact.exe] => C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
HKLM-x32\...\Run: [AvgUi] => C:\Program Files (x86)\AVG\Framework\Common\avguirnx.exe [186640 2016-04-22] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [4567720 2015-10-28] (Fitbit, Inc.)
HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG Web TuneUp\vprot.exe [1941064 2016-05-15] ()
HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\...\Run: [uTorrent] => C:\Users\gbkirsch\AppData\Roaming\uTorrent\uTorrent.exe [2133504 2016-05-19] (BitTorrent Inc.)
HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [4567720 2015-10-28] (Fitbit, Inc.)
HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\...\RunOnce: [Uninstall C:\Users\gbkirsch\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\gbkirsch\AppData\Local\Microsoft\OneDrive\17.3.5892.0626\amd64"
HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\...\RunOnce: [Uninstall C:\Users\gbkirsch\AppData\Local\Microsoft\OneDrive\17.3.6302.0225\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\gbkirsch\AppData\Local\Microsoft\OneDrive\17.3.6302.0225\amd64"
HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\...\RunOnce: [Uninstall C:\Users\gbkirsch\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\amd64] => C:\WINDOWS\system32\cmd.exe /q /c rmdir /s /q "C:\Users\gbkirsch\AppData\Local\Microsoft\OneDrive\17.3.6386.0412\amd64"
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk [2014-06-01]
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
ProxyEnable: [S-1-5-21-1162562683-3587074018-4165481221-1001] => Proxy is enabled.
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.0.1
Tcpip\..\Interfaces\{5dfa315c-ff76-4925-960f-47fa0c1d7a19}: [DhcpNameServer] 192.168.2.1
Tcpip\..\Interfaces\{e1195b22-9578-419e-a49a-d32d00a2a5fb}: [DhcpNameServer] 192.168.0.1
 
Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://g.msn.com/HPDSK13/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPDSK13/1
HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://g.msn.com/HPDSK13/1
HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://mysearch.avg.com/?cid={A0C65615-9C50-4F7C-AEC0-A1435E8182BB}&mid=1903cf22b4cd47d2a1f5b9dd65591a0f-8eed8e10896941a1b4de52520b5a33aef94e1553&lang=en&ds=AVG&coid=avgtbavg&cmpid=0316avz&pr=fr&d=2016-03-17 11:36:39&v=4.2.8.608&pid=wtu&sg=&sap=hp
HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\Software\Microsoft\Internet Explorer\Main,First Home Page = hxxp://g.msn.com/HPDSK13/1
SearchScopes: HKLM -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = hxxp://search.ask.com/web?q={searchterms}&l=dis&o=HPDTDF
SearchScopes: HKLM -> {9B28530A-D5C1-4D70-9A10-B501086E9B94} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKLM -> {c9ab6446-7efc-47fe-966c-dc54324eff9f} URL = 
SearchScopes: HKLM-x32 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKU\S-1-5-21-1162562683-3587074018-4165481221-1001 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxps://mysearch.avg.com/search?cid={A0C65615-9C50-4F7C-AEC0-A1435E8182BB}&mid=1903cf22b4cd47d2a1f5b9dd65591a0f-8eed8e10896941a1b4de52520b5a33aef94e1553&lang=en&ds=AVG&coid=avgtbavg&cmpid=0316avz&pr=fr&d=2016-03-17 11:36:39&v=4.2.8.608&pid=wtu&sg=&sap=dsp&q={searchTerms}
SearchScopes: HKU\S-1-5-21-1162562683-3587074018-4165481221-1001 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
BHO: AOL Toolbar Loader -> {3ef64538-8b54-4573-b48f-4d34b0238ab2} -> C:\Program Files\AOL Toolbar\aoltb.dll => No File
BHO: AVG Web TuneUp -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files\AVG Web TuneUp\4.3.1.831\AVG Web TuneUp.dll [2016-05-15] (AVG)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2016-02-25] (HP)
BHO-x32: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll [2014-03-11] (Microsoft Corporation.)
BHO-x32: AOL Toolbar Loader -> {3ef64538-8b54-4573-b48f-4d34b0238ab2} -> C:\Program Files (x86)\AOL Toolbar\aoltb.dll => No File
BHO-x32: AVG Web TuneUp -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files (x86)\AVG Web TuneUp\4.3.1.831\AVG Web TuneUp.dll [2016-05-15] (AVG)
BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll [2015-09-24] (Adobe Systems Incorporated)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2016-02-25] (HP)
BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll [2015-09-24] (Adobe Systems Incorporated)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
Toolbar: HKLM - AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll No File
Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll [2015-09-24] (Adobe Systems Incorporated)
Toolbar: HKLM-x32 - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll [2014-03-11] (Microsoft Corporation.)
Toolbar: HKLM-x32 - AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll No File
Toolbar: HKU\S-1-5-21-1162562683-3587074018-4165481221-1001 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\windows\SysWow64\skype4com.dll [2012-09-19] (Skype Technologies)
 
FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_21_0_0_242.dll [2016-05-16] ()
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_21_0_0_242.dll [2016-05-16] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2014-10-30] ()
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\40.3.1\\npsitesafety.dll [No File]
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-10] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.30.3\npGoogleUpdate3.dll [2016-05-10] (Google Inc.)
FF Plugin-x32: @viewpoint.com/VMP -> C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll [2004-02-20] ()
FF Plugin-x32: Adobe Acrobat -> C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll [2015-09-24] (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn
FF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn [2016-04-21] [not signed]
 
Chrome: 
=======
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.102\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.102\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.102\pdf.dll => No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (AVG SiteSafety plugin) - C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\15.2.0\\npsitesafety.dll => No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll => No File
CHR Plugin: (MetaStream 3 Plugin) - C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll ()
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Profile: C:\Users\gbkirsch\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\gbkirsch\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-02-04]
CHR Extension: (Google Drive) - C:\Users\gbkirsch\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-10-22]
CHR Extension: (YouTube) - C:\Users\gbkirsch\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-28]
CHR Extension: (Google Search) - C:\Users\gbkirsch\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-10-27]
CHR Extension: (Google Docs Offline) - C:\Users\gbkirsch\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-03-17]
CHR Extension: (Chrome Web Store Payments) - C:\Users\gbkirsch\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-03]
CHR Extension: (Gmail) - C:\Users\gbkirsch\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-03-28]
CHR HKLM\...\Chrome\Extension: [ihokndmjeombjojnfkmapfnjeghjohim] - hxxps://clients2.google.com/service/update2/crx
CHR HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [ajopfcgphfmlgalncbfagpgcgonmfmcb] - C:\Users\gbkirsch\AppData\Local\CRE\ajopfcgphfmlgalncbfagpgcgonmfmcb.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [ajopfcgphfmlgalncbfagpgcgonmfmcb] - C:\Users\gbkirsch\AppData\Local\CRE\ajopfcgphfmlgalncbfagpgcgonmfmcb.crx <not found>
 
==================== Services (Whitelisted) ========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77104 2015-09-02] (Apple Inc.)
S3 AvgAMPS; C:\Program Files (x86)\AVG\Av\avgamps.exe [638968 2016-05-19] (AVG Technologies CZ, s.r.o.)
R2 AVGIDSAgent; C:\Program Files (x86)\AVG\Av\avgidsagenta.exe [5155904 2016-05-19] (AVG Technologies CZ, s.r.o.)
R2 avgsvc; C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe [1078544 2016-04-22] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\Av\avgwdsvca.exe [710232 2016-05-19] (AVG Technologies CZ, s.r.o.)
R2 Fitbit Connect; C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [5906088 2015-10-28] (Fitbit, Inc.)
R2 HPConnectedRemote; c:\Program Files (x86)\Hewlett-Packard\HP Connected Remote\HPConnectedRemoteService.exe [35232 2012-08-29] (Hewlett-Packard)
R2 HPSLPSVC; C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL [1039360 2011-08-18] (Hewlett-Packard Co.) [File not signed]
R2 HPSupportSolutionsFrameworkService; C:\Program Files (x86)\Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe [26680 2016-02-18] (Hewlett-Packard Company)
R2 Net Driver HPZ12; C:\Windows\System32\HPZinw12.dll [71680 2010-08-06] (Hewlett-Packard) [File not signed]
R2 Pml Driver HPZ12; C:\Windows\System32\HPZipm12.dll [89600 2010-08-06] (Hewlett-Packard) [File not signed]
R2 STacSV; C:\Program Files\IDT\WDM\STacSV64.exe [333824 2013-06-06] (IDT, Inc.) [File not signed]
R2 vToolbarUpdater40.3.1; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\40.3.1\ToolbarUpdater.exe [1323080 2016-05-15] (AVG Secure Search)
S3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [364464 2015-10-30] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [24864 2015-10-30] (Microsoft Corporation)
R2 WtuSystemSupport; C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe [972872 2016-05-15] ()
 
===================== Drivers (Whitelisted) ==========================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
S0 Avgboota; C:\Windows\System32\DRIVERS\avgboota.sys [21632 2016-01-07] (AVG Technologies CZ, s.r.o.)
R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [162592 2016-02-16] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [307456 2016-04-20] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [272304 2016-01-26] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [284080 2015-10-21] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [360736 2016-02-16] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [248576 2016-03-29] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [51968 2016-04-14] (AVG Technologies CZ, s.r.o.)
R0 Avguniva; C:\Windows\System32\DRIVERS\avguniva.sys [71936 2016-05-04] (AVG Technologies CZ, s.r.o.)
R1 Avgwfpa; C:\Windows\system32\DRIVERS\avgwfpa.sys [315840 2015-12-16] (AVG Technologies CZ, s.r.o.)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
S3 CpqDfw; C:\Windows\System32\drivers\CpqDfw.sys [27456 2012-05-29] (Windows ® Codename Longhorn DDK provider)
R3 dot4; C:\Windows\system32\DRIVERS\Dot4.sys [151968 2012-10-19] (Windows ® Win 7 DDK provider)
R3 Dot4Print; C:\Windows\System32\drivers\Dot4Prt.sys [27040 2012-10-19] (Windows ® Win 7 DDK provider)
R3 netr28x; C:\Windows\system32\DRIVERS\netr28x.sys [2554528 2015-06-12] (MediaTek Inc.)
R3 rtbth; C:\Windows\System32\drivers\rtbth.sys [1219200 2015-06-03] (Ralink Technology, Corp.)
U5 usbfilter; C:\Windows\System32\Drivers\usbfilter.sys [57000 2012-07-16] (Advanced Micro Devices)
S3 WdBoot; C:\Windows\system32\drivers\WdBoot.sys [44568 2015-10-30] (Microsoft Corporation)
S3 WdFilter; C:\Windows\system32\drivers\WdFilter.sys [293216 2015-10-30] (Microsoft Corporation)
S3 WdNisDrv; C:\Windows\System32\Drivers\WdNisDrv.sys [118112 2015-10-30] (Microsoft Corporation)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
 
 
==================== One Month Created files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2016-05-26 16:34 - 2016-05-26 16:35 - 00023357 _____ C:\Users\gbkirsch\Downloads\FRST.txt
2016-05-26 16:31 - 2016-05-26 16:34 - 00000000 ____D C:\FRST
2016-05-26 16:28 - 2016-05-26 16:31 - 02383360 _____ (Farbar) C:\Users\gbkirsch\Downloads\FRST64.exe
2016-05-19 10:29 - 2016-05-26 15:37 - 00000000 ____D C:\Users\gbkirsch\AppData\LocalLow\uTorrent
2016-05-19 10:29 - 2016-05-19 10:59 - 00000000 ____D C:\Users\gbkirsch\Downloads\Kill.Command.2016.720p.BluRay.x264-MAYHEM
2016-05-19 10:28 - 2016-05-19 10:28 - 00357690 _____ C:\Users\gbkirsch\Downloads\Kill_Command_2016_720p_BluRay_x264_MAYHEM.torrent
2016-05-16 18:01 - 2016-05-16 18:01 - 00000000 ____D C:\Users\gbkirsch\Documents\purcellltr
2016-05-12 13:45 - 2016-05-12 13:45 - 00000000 ____D C:\Users\gbkirsch\Documents\medicare2016
2016-05-10 13:40 - 2016-05-10 13:43 - 00002741 _____ C:\Users\gbkirsch\Desktop\µTorrent.lnk
2016-05-10 13:40 - 2016-05-10 13:43 - 00002741 _____ C:\Users\gbkirsch\AppData\Roaming\Microsoft\Windows\Start Menu\µTorrent.lnk
2016-05-10 13:39 - 2016-05-10 13:39 - 00003972 _____ C:\WINDOWS\System32\Tasks\Adobe Acrobat Update Task
2016-05-10 13:39 - 2016-05-10 13:39 - 00000000 ____D C:\AVG Web TuneUp
2016-05-03 11:19 - 2016-05-04 13:33 - 00000000 ____D C:\Users\gbkirsch\Documents\investments2016
2016-05-01 13:19 - 2016-05-01 13:19 - 00083619 _____ C:\Users\gbkirsch\Downloads\Shark_Tank_S07E26_720p_HDTV_X264_UAV.torrent
2016-04-26 16:26 - 2016-04-26 16:26 - 00059514 _____ C:\Users\gbkirsch\Downloads\Veep_S05E01_720p_HDTV_x264_KILLERS.torrent
 
==================== One Month Modified files and folders ========
 
(If an entry is included in the fixlist, the file/folder will be moved.)
 
2016-05-26 16:34 - 2013-05-15 13:24 - 00000000 ____D C:\Users\gbkirsch\AppData\Roaming\uTorrent
2016-05-26 16:22 - 2016-03-11 01:50 - 00003266 _____ C:\WINDOWS\System32\Tasks\HPCeeScheduleForgbkirsch
2016-05-26 16:22 - 2016-03-11 01:50 - 00000362 _____ C:\WINDOWS\Tasks\HPCeeScheduleForgbkirsch.job
2016-05-26 16:16 - 2016-03-25 01:52 - 00972104 _____ C:\WINDOWS\system32\PerfStringBackup.INI
2016-05-26 16:16 - 2015-10-30 03:21 - 00000000 ____D C:\WINDOWS\INF
2016-05-26 16:12 - 2016-03-25 02:15 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2016-05-26 16:12 - 2015-04-05 14:09 - 00000920 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2016-05-26 16:01 - 2015-10-30 03:11 - 00000000 ____D C:\WINDOWS\CbsTemp
2016-05-26 15:55 - 2015-04-05 14:09 - 00000924 _____ C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2016-05-26 15:44 - 2013-04-25 15:58 - 00004160 _____ C:\WINDOWS\System32\Tasks\User_Feed_Synchronization-{DF4B07E6-AB55-438A-97B6-D7EC8F838C39}
2016-05-26 15:42 - 2013-11-11 18:14 - 00000830 _____ C:\WINDOWS\Tasks\Adobe Flash Player Updater.job
2016-05-26 15:35 - 2013-05-20 22:12 - 00000000 ____D C:\ProgramData\MFAData
2016-05-26 15:35 - 2013-05-15 14:01 - 00000292 _____ C:\WINDOWS\Tasks\AutoKMS.job
2016-05-26 15:34 - 2016-03-25 02:03 - 00065536 _____ C:\WINDOWS\system32\spu_storage.bin
2016-05-26 15:34 - 2015-10-30 02:28 - 00262144 ___SH C:\WINDOWS\system32\config\BBI
2016-05-26 15:32 - 2013-05-14 13:33 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AOL
2016-05-26 15:32 - 2013-05-14 13:32 - 00000000 ____D C:\Program Files (x86)\AOL
2016-05-26 15:30 - 2013-08-22 09:36 - 00000000 ____D C:\Users\Default.migrated
2016-05-25 18:36 - 2015-07-21 11:47 - 00000000 ____D C:\WarThunder
2016-05-23 08:21 - 2015-11-04 09:46 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2016-05-22 16:46 - 2015-10-30 02:28 - 00008192 ___SH C:\WINDOWS\system32\config\ELAM
2016-05-20 12:30 - 2015-10-03 15:22 - 00000000 ____D C:\Users\gbkirsch\Documents\georgetownpropertysale2015
2016-05-19 14:53 - 2013-08-17 17:27 - 00000000 ____D C:\Users\gbkirsch\Desktop\Movies
2016-05-17 17:05 - 2016-03-25 12:23 - 00002418 _____ C:\Users\gbkirsch\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
2016-05-17 17:05 - 2016-03-25 12:23 - 00000000 ___RD C:\Users\gbkirsch\OneDrive
2016-05-17 12:22 - 2016-03-25 01:53 - 00000000 ____D C:\Users\gbkirsch
2016-05-16 17:57 - 2015-04-05 14:10 - 00002274 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2016-05-16 17:57 - 2015-04-05 14:10 - 00002262 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2016-05-16 17:10 - 2015-11-16 10:29 - 00000882 _____ C:\Users\Public\Desktop\AVG.lnk
2016-05-16 17:10 - 2015-11-16 10:29 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG Zen
2016-05-15 18:17 - 2016-03-17 11:36 - 00000000 ____D C:\ProgramData\AVG Web TuneUp
2016-05-15 18:16 - 2016-03-17 11:36 - 00000000 ____D C:\Program Files\AVG Web TuneUp
2016-05-15 18:16 - 2016-03-17 11:36 - 00000000 ____D C:\Program Files (x86)\AVG Web TuneUp
2016-05-11 18:08 - 2013-06-07 13:35 - 00000000 ____D C:\Users\gbkirsch\Documents\My Scans
2016-05-10 17:50 - 2015-04-05 14:09 - 00003982 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineUA
2016-05-10 17:50 - 2015-04-05 14:09 - 00003750 _____ C:\WINDOWS\System32\Tasks\GoogleUpdateTaskMachineCore
2016-05-04 16:58 - 2016-01-08 11:46 - 00071936 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avguniva.sys
2016-04-30 18:07 - 2016-04-22 13:28 - 00000000 ____D C:\Users\gbkirsch\Downloads\Veep.S04E10.HDTV.x264-KILLERS
 
==================== Files in the root of some directories =======
 
2013-06-07 13:24 - 2016-03-28 15:10 - 0007209 _____ () C:\ProgramData\hpzinstall.log
2013-04-25 15:57 - 2013-04-25 15:57 - 0000141 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.351.64.bc
 
Some files in TEMP:
====================
C:\Users\gbkirsch\AppData\Local\Temp\avguirn_081133307940.exe
C:\Users\gbkirsch\AppData\Local\Temp\avguirn_081437364416.exe
C:\Users\gbkirsch\AppData\Local\Temp\avguirn_081845647544.exe
 
 
==================== Bamital & volsnap =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed
 
 
LastRegBack: 2016-05-17 12:09
 
==================== End of FRST.txt ============================

 

 

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#2 olgun52

olgun52

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Posted 26 May 2016 - 07:01 PM

Hello codisk and Welcome to the BleepingComputer. :welcome:

My name is Yılmaz and I'll help you with the cleanup of malware from your computer.

Before we move on, please read the following points carefully.

  • Please complete all steps in the specified order.
  • Even if tools don't find malware, I want you to post the logfiles anyway.
  • Please copy and paste the logfiles directly into your posts. Please do not attach them unless you are instructed to do so.
  • Read the instructions carefully. If you have problems, stop what you were doing and describe the problems you encountered as precisely as you can.
  • Don't install or uninstall software during the cleanup unless you are told to do so.
  • Ensure your external and/or USB drives are inserted during always the scan.
  • If you can't answer for the next few days, please let me know. If you haven't answered within 5 days, I am assuming that you don't need help anymore and your topic will be closed.
  • If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now!
  • I can not guarantee that we will find and be able to remove all malware. The cleaning process is not instant. Please continue to review my answers until I tell you that your computer is clean
  • Please reply to this thread. Do not start a new topic
  • As my first language is not English, please do not use slang or idioms. It could be hard for me to understand.
  • Please open as administrator the computer. How is open as administrator the computer?
  • Disable your AntiVirus and AntiSpyware applications, as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to get help here

Thanks
 

KMSnano
C:\windows\AutoKMS


I am see evidences of cracked or pirated software on this system. You should delete them. I will check it and wenn i see again, will close this topic

Sincerely
:hello:


Best regards
 
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Malware fix forum
If I don't reply within 24 hours please PM me!

 


 


#3 codisk

codisk
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Posted 27 May 2016 - 12:35 PM

Thank you for your help!  I believe my cousin was doing some torrenting on his computer without his knowledge.  I have accessed his computer with remote desktop to remove that junk.  What is my next step please?



#4 olgun52

olgun52

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Posted 28 May 2016 - 02:47 PM

KMSnano
C:\windows\AutoKMS

Are you remove this softwares  and others illegal softwares.

===================================================================

 

Please uninstall:
AVG-Secure-Search
C:\Program Files (x86)\Viewpoint

=================================================

Download CKScanner from here

Important : Save it to your desktop.

  • Doubleclick CKScanner.exe and click Search For Files.(If you have Windows Vista / Windows 7 / Windows 8 please do a Right click on CKScanner.exe and select Run as Administrator)
  • After a very short time, when the cursor hourglass disappears, click Save List To File.
  • A message box will verify that the file is saved.
  • Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

Best regards
 
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If I don't reply within 24 hours please PM me!

 


 


#5 codisk

codisk
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Posted 29 May 2016 - 06:34 PM

Hello, yes I deleted the AutoKMS folder from windows.  I also deleted utorrent as well as some files that I believe were torrented by my cousin on my father's computer.
 
HEre is the CKscanner log.
 
CKScanner 2.5 - Additional Security Risks - These are not necessarily bad
c:\games\fallout 4\data\textures\landscape\ground\crackedmud01_d.dds
c:\games\fallout 4\data\textures\landscape\ground\crackedmud01_n.dds
c:\games\fallout 4\data\textures\landscape\ground\crackedmud01_s.dds
c:\games\nexus mod manager\fallout4\mods\virtualinstall\vivid fallout - landscapes - best choice-1769-2-1\textures\landscape\ground\crackedmud01_d.dds
c:\games\nexus mod manager\fallout4\mods\virtualinstall\vivid fallout - landscapes - best choice-1769-2-1\textures\landscape\ground\crackedmud01_n.dds
c:\games\nexus mod manager\fallout4\mods\virtualinstall\vivid fallout - landscapes - best choice-1769-2-1\textures\landscape\ground\crackedmud01_s.dds
c:\users\gbkirsch\music\itunes\itunes media\mobile applications\crackle 4.3.7.ipa
scanner sequence 3.CH.11.JLAPH0
 ----- EOF ----- 


#6 olgun52

olgun52

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Posted 01 June 2016 - 04:17 PM

Hi again,

Thank you.

======================

Using Programs and Features in the Control Panel; uninstall the following:

AOL Toolbar
AVG Web TuneUp
Bing Bar
Findr Toolbar

AVG Secure Search

C:\Program Files (x86)\Viewpoint

And PC restart.

======================================================================

 

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

CreateRestorePoint:
CloseProcesses:
Task: {097500A2-E4CB-45DE-A8F6-723BE9EFA6F1} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {0F75E8A9-8225-4FBE-96B6-233ADD71348E} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
Task: {200E96A6-54EC-4B0B-96D5-8922893E1BA5} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {22D6F43F-FE2A-4053-98E2-DC197075A71C} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
Task: {2724E2A5-B44C-410C-99E2-C0B5B67CE57D} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {3FEB602E-60EB-4382-BD00-43BD57A83F64} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {451CC85D-B26C-485A-B657-A21B0C3B8E28} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {4A5CCDC5-E3E2-4FA6-BFCE-6FC06F506FC9} - System32\Tasks\AutoKMS => C:\windows\AutoKMS\AutoKMS.exe
Task: {8373074D-738F-45BB-B6EA-E7233997DA91} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {C468BAEB-AF1C-4831-8636-A83CCDA3C562} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {CBF311D1-4986-4956-8453-56E060BD4563} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {DA192669-801D-4425-BA67-8910AA6586EB} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
Task: {EBCB12BB-4684-40BE-869C-42F3C76AF5AD} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {F840D0A1-2EB9-430F-94E2-388A7F0EC82A} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: C:\WINDOWS\Tasks\AutoKMS.job => C:\windows\AutoKMS\AutoKMS.exe
Task: C:\WINDOWS\Tasks\AVG-SSU_0516avz.job => C:\ProgramData\Avg_Update_0516avz\AVG-Secure-Search-Update_0516avz.exe
C:\Program Files (x86)\AVG Web TuneUp
C:\Program Files\AVG-Secure-Search
C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe
C:\Program Files (x86)\AVG Web TuneUp\vprot.exe
FirewallRules: [{AF5B6668-36D8-42AA-ACB2-BBC5DC63A2AF}] => (Allow) C:\Users\gbkirsch\AppData\Local\Temp\KMSnano\qemu-system-i386.exe
HKLM-x32\...\Run: [] => [X]
ProxyEnable: [S-1-5-21-1162562683-3587074018-4165481221-1001] => Proxy is enabled.
HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxps://mysearch.avg.com/?cid={A0C65615-9C50-4F7C-AEC0-A1435E8182BB}&mid=1903cf22b4cd47d2a1f5b9dd65591a0f-8eed8e10896941a1b4de52520b5a33aef94e1553&lang=en&ds=AVG&coid=avgtbavg&cmpid=0316avz&pr=fr&d=2016-03-17 11:36:39&v=4.2.8.608&pid=wtu&sg=&sap=hp
SearchScopes: HKLM -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = hxxp://search.ask.com/web?q={searchterms}&l=dis&o=HPDTDF
SearchScopes: HKLM -> {9B28530A-D5C1-4D70-9A10-B501086E9B94} URL = hxxp://www.amazon.com/s/ref=azs_osd_iea?ie=UTF-8&tag=hp-us1-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKLM -> {c9ab6446-7efc-47fe-966c-dc54324eff9f} URL =
SearchScopes: HKLM-x32 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
SearchScopes: HKU\S-1-5-21-1162562683-3587074018-4165481221-1001 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxps://mysearch.avg.com/search?cid={A0C65615-9C50-4F7C-AEC0-A1435E8182BB}&mid=1903cf22b4cd47d2a1f5b9dd65591a0f-8eed8e10896941a1b4de52520b5a33aef94e1553&lang=en&ds=AVG&coid=avgtbavg&cmpid=0316avz&pr=fr&d=2016-03-17 11:36:39&v=4.2.8.608&pid=wtu&sg=&sap=dsp&q={searchTerms}
SearchScopes: HKU\S-1-5-21-1162562683-3587074018-4165481221-1001 -> {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = hxxp://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPDTDF
BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
BHO: AOL Toolbar Loader -> {3ef64538-8b54-4573-b48f-4d34b0238ab2} -> C:\Program Files\AOL Toolbar\aoltb.dll => No File
BHO-x32: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll [2014-03-11] (Microsoft Corporation.)
BHO-x32: AOL Toolbar Loader -> {3ef64538-8b54-4573-b48f-4d34b0238ab2} -> C:\Program Files (x86)\AOL Toolbar\aoltb.dll => No File
BHO-x32: AVG Web TuneUp -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> C:\Program Files (x86)\AVG Web TuneUp\4.3.1.831\AVG Web TuneUp.dll [2016-05-15] (AVG)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
Toolbar: HKLM - AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll No File
Toolbar: HKLM-x32 - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll [2014-03-11] (Microsoft Corporation.)
Toolbar: HKLM-x32 - AOL Toolbar - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files (x86)\AOL Toolbar\aoltb.dll No File
Toolbar: HKU\S-1-5-21-1162562683-3587074018-4165481221-1001 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
FF Plugin-x32: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin -> C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\40.3.1\\npsitesafety.dll [No File]
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.102\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\50.0.2661.102\pdf.dll => No File
CHR Plugin: (AVG SiteSafety plugin) - C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\15.2.0\\npsitesafety.dll => No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.145\npGoogleUpdate3.dll => No File
C:\Program Files (x86)\Viewpoint
CHR Plugin: (MetaStream 3 Plugin) - C:\Program Files (x86)\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll ()
CHR HKLM\...\Chrome\Extension: [ihokndmjeombjojnfkmapfnjeghjohim] - hxxps://clients2.google.com/service/update2/crx
CHR HKU\S-1-5-21-1162562683-3587074018-4165481221-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [ajopfcgphfmlgalncbfagpgcgonmfmcb] - C:\Users\gbkirsch\AppData\Local\CRE\ajopfcgphfmlgalncbfagpgcgonmfmcb.crx <not found>
CHR HKLM-x32\...\Chrome\Extension: [ajopfcgphfmlgalncbfagpgcgonmfmcb] - C:\Users\gbkirsch\AppData\Local\CRE\ajopfcgphfmlgalncbfagpgcgonmfmcb.crx <not found>
R2 vToolbarUpdater40.3.1; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\40.3.1\ToolbarUpdater.exe [1323080 2016-05-15] (AVG Secure Search)
C:\WINDOWS\Tasks\AutoKMS.job
C:\Users\gbkirsch\AppData\Local\Temp\avguirn_081133307940.exe
C:\Users\gbkirsch\AppData\Local\Temp\avguirn_081437364416.exe
C:\Users\gbkirsch\AppData\Local\Temp\avguirn_081845647544.exe
R2 WtuSystemSupport; C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe [972872 2016-05-15] ()
2016-05-15 18:17 - 2016-03-17 11:36 - 00000000 ____D C:\ProgramData\AVG Web TuneUp
2016-05-15 18:16 - 2016-03-17 11:36 - 00000000 ____D C:\Program Files\AVG Web TuneUp
2016-05-15 18:16 - 2016-03-17 11:36 - 00000000 ____D C:\Program Files (x86)\AVG Web TuneUp
C:\AVG Web TuneUp
RemoveProxy:
CMD: netsh advfirewall reset
CMD: netsh advfirewall set allprofiles state on
CMD: ipconfig /flushdns
Emptytemp:

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

 


Best regards
 
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#7 codisk

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Posted 10 June 2016 - 08:40 PM

Thank you!  I've run the fix and it appears to have solved the problem.  No popups since!



#8 olgun52

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Posted 11 June 2016 - 06:48 PM

Perfect. But, will  you send  fixlog.txt file ?


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#9 olgun52

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Posted 13 June 2016 - 05:47 PM

Are you still with me ?


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#10 olgun52

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Posted 19 June 2016 - 12:50 PM

Hello,

If you still need help please let me know.

Otherwise,  If you do not post within 24 hours, this thread will be closed due to inactivity.


Best regards
 
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#11 olgun52

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Posted 20 June 2016 - 12:56 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

Best regards
 
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If I don't reply within 24 hours please PM me!

 


 





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