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Labtop semi messed up


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#1 ryanthelion

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Posted 25 May 2016 - 03:35 AM

Mod Edit: Moved to Win10 from AII ~~ boopme

OS: Windows 10
Comp: dell latitude e6410
Virus scanner: AVG internet security business edition


5/22/16
Downloaded windows repair 3.8.7 in an attempt to fix my broken dvd drive as is states that it can as one of its many features. Ran the program using all the possible repairs it could do just for the hell of it and also enable all system tweaks it offers after its finished. Doesn't fix my dvd drive at all but does appear to make system run a tad bit smoother.

5/24/16
Downloaded  "iobit" advanced system care 9.3.0 to replace my 9.2.1.0 version. Had it run a system check and corrected all of it's found errors and also enabled the new system tweaks that were not present in the last version. Turned off my computer and went to sleep.

5/24/16
Woke up and turned on computer and my comp had literally gone to  s***.

1. Intial load of computer still works fine (turning on power and loading to password entry) . Secondary load (from password to actually using the computer) now takes around 14+ mins (orginally 3 minutes at worst). Takes around the same time to fully shutdown and power off also.

2. Windows key on screen/keyboard no longer work. Search the web and windows (integrated search bar next to windows button on screen) no longer works. Sound no longer works. Everything else seems to work fine.

3. I have a system restore for 5/22/16 but run into this issue : A volume shadow copy service component encountered an unexpected error. Check the application event log for more information (0x80042302)

4. Antivirus firewall can't activate due to corrupt configuration. Resetting my settings to default is the only option to fix this but does not fix the issue. Windows innate firewall still seems to function fine and is being used as a substitute
 
5. Windows repair 3.8.7 no longer appears to work. All of its "repairs" appear to be based around running commands in command prompt and  I've surmmized from this experince that it may be disabled or not functioning correctly.
 
----
 
My first attempt to fix this issue was to uninstall advanced system care and windows repair but that didn't help. I then tried to follow a guide to fix the system restore issue but that didn't produce any results. I've currently downloaded a program called FRST64 as I read it was a replacement for combofix and will give that a try. As a last resort I've decided to post here before doing a fresh install of windows 10 which I seriously want to avoid (the idea of losing all my games/porn/music is heartbreaking).

If anyone can offer advice or needs additional info please let me know. Besides that ghastly load/shutdown time I can still use my comp for essential business but I will most likely bite the bullet and do a full restore at the end of the week if there's no other way to fix this BS. Thanks for your time!

Edited by boopme, 25 May 2016 - 09:09 AM.


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#2 Niweg

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Posted 25 May 2016 - 08:19 PM

 This is why I make regular full system backups to external hard drives.  If you had, you could back up and running without problems in less than an hour.  

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#3 dhjohns

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Posted 28 May 2016 - 09:12 AM

You can always download an ISO from Microsoft, mount it, and run setup.  It should fix your computer.



#4 RolandJS

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Posted 28 May 2016 - 10:19 AM

"You can always download an ISO from Microsoft, mount it, and run setup.  It should fix your computer." -- dhjohns

Let's try something before thinking about setup and/or a full reinstall.

Safe Mode with Networking, Windows Repair (All in One):

While letting WR do registry backups automatically just before each run...

-- run only #s 26 & 27 checkmarked, hopefully getting normal services up and running

-- ditto, checkmarking items 1-4 only

Remember to restart a couple of times between runs.

I think we might be able to undo the advanced system care's "fixings."

 

 "This is why I make regular full system backups to external hard drives.  If you had, you could back up and running without problems in less than an hour."  -- Niweg [and I do the same thing he does!]

And, going forward, consider kicking into gear a restorable backup plan; I can give a few ideas if you want.


Edited by RolandJS, 28 May 2016 - 10:24 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

"I heard Spock finally got colander!"  "I believe the word is Kolinahr."  "Oh."


#5 ryanthelion

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Posted 28 May 2016 - 02:20 PM

@niweg : thanks for your useless post. I hope your external hard drives catch on fire and burn your house down. Then when the insurance claims adjuster visit's your house he deems it an act of god and therefore their company is not liable and right before he leaves he says ," Sucks for you buddy, that's why I store all my information in the clouds."

@dhjohns: a tad bit to vague.

@rolandjs: I actually tried to give windows repair a go while in safe mode but it was to no avail. The program didn't appear to be completing any of the steps and I had no patience to sit around for hours waiting for step 1 to finish when I recall the first time I used it there being a steady stream of progress and the process taking around 20-30 minutes. Also I was able to uninstall it or any other program for that matter which leads me to believe there may have been some dire issues with windows programs not being able to process certain commands.

Conclusion:
After giving up with trying to reverse the "tweaks" done by both programs and being unable to uninstall either of them I focused on trying to do a system restore. While in safe mode I still ran into the same problem though. Strangely enough while in the windows 10 troubleshooting mode I was able to access system restore and make further progress then when logged into my account and even had access to a slightly older restore point but I eventually ran into a new error that kept me from being able to finish the process.

With that hope being dashed I got desperate and decided to bite the bullet and do the full system wipe. Except...... I had the option to keep all my files! So I picked that option and now I'm back to a fully working laptop ( feels like it took on some permanent trauma damage though )  and I'm back in action. Thanks for your time and hopefully this post will help someone in the future.

PS. I'm still debating whether I should ever mess with those two programs again. Obviously in conjunction their the devil's plague but the tweaks did seem to slightly improve my steadily declining POS laptop. Any advice on getting the most of out my device before it kicks the proverbial bucket???


Edited by ryanthelion, 28 May 2016 - 02:31 PM.


#6 xLarry

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Posted 28 May 2016 - 02:51 PM

"semi messed up"

----

I think the best solution would be to copy all of your files off the computer and reset it.


Edited by xLarry, 28 May 2016 - 02:52 PM.


#7 RolandJS

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Posted 28 May 2016 - 03:33 PM

I'm very glad you solved your situation!!  Yes, Windows Repair does not always solve problems!  Again, thanks for posting your solution for us!   And, in all fairness to our buddy Niweg -- he reminds us to routinely make backups, as I also remind to make backups.  Perhaps he and I can fine-tune our wordage some in the future.  Actually my insurance company would also tell me "tough luck" if anything happened to my several HDs in a fire or flood  :)   And, welcome to BC!  :)


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

"I heard Spock finally got colander!"  "I believe the word is Kolinahr."  "Oh."





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