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Video loads but does not play,


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#1 ksinley

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Posted 23 May 2016 - 09:17 PM

Hello, Just recently, i have been having a problem with videos loading.  It will load, but not play, just stuck at 0:00,  if i pan to a different time, it will show the picture like its paused, but still will not play,  what do i do?  I tried restarting my pc, clearing cache, and even reinstalling adobe flash. But nothing.  I am using firefox, but i also tried on internet explorer and still the same thing.

 

 

I have windows 7 64-bit



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#2 TheTripleDeuce

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Posted 23 May 2016 - 09:22 PM

are you referring to youtube videos or?

try installing chrome to see if that helps as chrome auto installs and updates flash (incase it isn't youtube as youtube now uses HTML5)



#3 ksinley

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Posted 23 May 2016 - 09:29 PM

i just installed chrome, it does the same thing, and its not just youtube videos, any videos wont be playeE

 

 

Edit: when i try to play videos that are downloaded and on my hard drive, it lags a lot and plays no sound

 

Edit #2:  I downloaded vlc to play some random video, and it plays but has no sound,  still has the original problem with the rest though


Edited by ksinley, 23 May 2016 - 10:02 PM.


#4 hamluis

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Posted 24 May 2016 - 05:15 PM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis


#5 ksinley

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Posted 25 May 2016 - 08:33 PM

ok i fixed the problem, it was yesterday that it fixed itself...i turned off my pc pretty much all night, and when i turned it on, it was back to normal, maybe it was a glitch or something where shutting it down resetted the program of whatever was glitching,  either way thanks for all your help everyone :)



#6 hamluis

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Posted 26 May 2016 - 02:09 PM

Glad you solved it, thanks for letting us know.

 

Happy computing :).

 

Louis






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