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Surface Blue Screen Error : 0xc000000d


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#1 andantesash

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Posted 23 May 2016 - 08:02 PM

My surface is showing the error code "0xc000000d" whenever it boots up and I can't get it to boot to my usb windows 10 boot installation - i've tried the hold down the volume down button and press power button and release when surface logo disappears. I can get to the UEFI panel but there is no option to boot to USB, just (network > usb > ssd  or ssd) are they only options I get. I can't get passed this blue screen and can't see any way of fixing it.
 
Any suggestions?


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#2 usasma

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Posted 24 May 2016 - 06:23 AM

The Surfaces are glued together, so opening them up to fix anything is not practical for most people.  At work we just send them to Microsoft for an exchange.

 

The 0xc000000d error is STATUS_INVALID_PARAMETER.  What this means is that "An invalid parameter was passed to a service or function."

Basically this means that something was messed up and the data that it sent caused the system to crash.

 

Here's the next things to try:  https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/surface-wont-turn-on-windows-wont-start?os=windows-10


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