Posted 08 August 2006 - 02:49 PM
A few days ago, my laptop with Windows XP just shut off by itself with out a warning. It did that a few times in the recent days, but when I turned it on it would start as normal. Today, when I attemted to turn it on, it brought me to a help screen but no matter which option I chose, Windows did not load. Instead, the computer keeps on restarting over and over and brings me back to the same screen. Any suggestions would be greatly appreciated. This is what the help screen says:
We are sorry for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stoppped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interuppted due to a power failure or because the power or reset buttion was pressed, or if you arent sure what caused the problem, choose Start Windows Normally.
Safe Mode with Networking
Safe Mode with Command Prompt
Last known Good Configuration(your most recent settings that worked)
Start Windows Normally
Use the up and down arrow keys to move the highlight to your choice. Seconds until Windows start: 29-0
The countdown begins at 29 and at 0 it attempts to load Windows, but it does not load. Again, the computer restarts and brings me back to the same screen with the above choices. Please Help me start my computer.
Thanks for your time.